Awesome staff, super clean, quick care. Couldn't have asked for a better visit. Dr. Passi was…read moreamazing.

Me and my roommate went to this ER and let me just say... Best ER! They get you in fast and then…read moretake their time getting you better! Kisha was our nurse and she was amazing! If all nurses had her attitude and kindness the world would be a better place. She even made us laugh despite being in the unfortunate situation that we were in.The young lady at the front was also very kind! You can tell that the staff there genuinely love their job and care about those who walk across that threshold.

This place is the worst. The place was empty On a Friday night. Sign in paperwork was sketch,…read moreincluded some vague language about charging $25k per night for "observation". I don't know if that is code for something. Literally no one else was there. Waited over 2 hours for X-ray results. Never got them. I gave up and ubered home. Hopefully nothing serious is wrong.

DO NOT TRUST THIS PLACE WITH YOUR HEALTH. DOCTOR TRIED GIVING ME MEDICATION THAT I AM ALLERGIC TO…read more GO SOMEWHERE ELSE IF YOU VALUE YOUR LIFE. The nurse handed me a medication to take that I'm allergic to. I told Dr. Plumlee numerous times what I'm allergic to and he still tried giving me a medication that I cannot have. He told me that according to the "records" I had this medication 10-12 days ago. Which is concerning because I haven't been anywhere where I would've gotten this medication and once again I'm allergic to it. The nurse was horrible and one of the rudest healthcare workers I've come across. I suffer from two rare and chronic diseases and unfortunately I have to take a trip to the ER frequently. Luckily, in Dallas, there are far better options than this place.

I came into Highland Park ER (and being far away from home - Boston) feeling extremely weak and…read moreanxious due to a stomach virus, and the staff immediately made me feel safe and supported. The care was thoughtful, thorough, and efficient. I really appreciated that they didn't over-treat but still made sure I had what I needed to recover. Everyone I interacted with was kind and reassuring during a stressful moment. Thank you for such excellent care. Thank you Dr. Dollins and team!

This is the place to go, Welcoming attitude, smiles and friendly conversation, asking questions…read moreabout what you are there for and giving a positive response to helping you feel better on knowing that they can give you the service and Medical attention that you deserve. Listening and giving advise that can and will make you feel Better that you came to the right Emergency Room. I couldn't be more Happier and satisfied will the results and opinion and Understanding of the entire Staff... Great Professionalism......................

I love this ER. I have been a few times with yesterday being the most recent. I love that this ER…read morechecks thoroughly and provides human care. They were really understanding when I have been in pain. It feels as if I'm their only patient with the level of attention I have received, this feeling I'm sure is shared amongst the other patients seeking treatment along with me. They have always provided treatment options to me ahead of time & honestly I cannot thank them enough for being my quick go to help when I am seeking asap relief to my problems. My experience with other ERs have sometimes felt rushed which I understand. But consider Preston Hollow ER if you care about your level of care.

Everyone please believe the negative reviews! I went in with 10+ severe hip pain and the doctor…read moreliterally could barely speak English and had no idea what to do. She never even felt my hip or tested for strength, etc. She was going back and forth on what to do, ex) ct scan or not? She wanted me to tell her yes or no and I kept saying what do you think is best? She could not answer. I ended up getting one but it took 5 hours to get the analysis . The nurses were all very nice and one even told us the Dr was new and didn't know things. I would never go back here.

Im no longer going to this urgent care. I've had enough negative experiences. The PA are on a power…read moretrip and completely rude. Way to expensive to constantly be let down leaving with issues unresolved. I had zero issues with Adam but anytime I've seen any other PA its been a very bad experience.

The initial service was acceptable but a prescription was cancelled, with out consulting the…read morepatient ,by an attending supervisor. So when the patient went to pick up the prescription along with 2 other prescriptions the pharmacy had no knowledge of it. (Maybe a bit embarrassing for the patient? )Then the supervisor wouldn't take the patients call to try to figure out what happened. There was a witness in the patients room that heard this whole situation. So the urgent care felt the best thing to do is call the police rather than discuss this as adults and professionals. By the way Dr. You need to recognize when someone is in distress, since you call yourself urgent care. I give you an F.

I'm reserving final review for when I see the bill. My daughter had a 105 fever on a Saturday…read moremorning (3am) and this was the only spot open until terms of urgent care. My options were to go here or the hospital ER and I decided not to wait hours on end in a traditional ER. I was pleasantly surprised to be in and out within an hour. The team was even super kind to my kiddos. We had a strep, Covid, and a flu test run. Thankfully it was "just the flu." However I'm glad I came as they prescribed tamiflu and she's on the mend. My only curiosity is to see what they charge insurance for this less than an hour visit and 3 tests. Seeing others right $3k billed for a strep test has me concerned. I know it's premium service in the middle of the night but thousands for a flu test seems excessive. Will post back once I see the EOB!

Don't want to wait at a large hospital ER but need a bit more than a normal doctor office has to…read moreput you back together? Come here, but check your insurance before you go too far! They do have responsive care, with a lot of capabilities. This was for a friend who hit the walking trail at White Rock with more than the soles of her shoes. They took care of her quickly. Checked for the concerns like a good ER should. Lots of parking and wasn't crowded at all on a Saturday morning. Not cheap! You do get what you pay for, however.

Thanks to this practice for getting my 14 year old vaccinated. They stayed late because they had…read moreextra shots in May and made sure people could take advantage. Very nice office staff and reviews from neighborhood friends! Appreciate them going the extra mile!

From the owner: Dr. de Moor is a native Texan, born and raised in Mesquite, Texas. She graduated from SMU with a…read moreBachelor's Degree in Psychology and attended Medical School at Texas Tech University Health Science Center. Dr. de Moor trained in pediatrics during her Intern year at the University of Texas Medical Branch and specialized in Emergency Medicine in her residency at Texas Tech El Paso where she was Chief Resident. She previously served as Medical Director and ER Trauma Director of JPS Health Network in

From the moment we walked in, we were treated like family! We were treated quickly, effectively,…read moreprofessionally and compassionately. We could not be happier with the service of nurse, Michele and Dr. Thompson. We highly recommend this emergency center for you or those you love!

I went in to get a Covid test. The nurse administered a Covid test and a Strep test. That's it…read more Nothing more. The total bill was $6,558. That's Six THOUSAND Five Hundred Fifty Eight Dollars. Our insurance only paid a small fraction of that amount BECAUSE THE AMOUNT WAS NOT REASONABLE. I agree.

This company does not pay its physicians on time. I'm sure they pay their administrators on time…read moreand manage to give their executive suite bonuses on time, but as far as compensatng those of us that actually do patient care, they fail.

From the owner: Our high-quality, board-certified, peer-reviewed Texas state-licensed physicians can treat a…read morevariety of conditions for patients of all ages from the comfort of your own home. Our physicians can help you with urgent medical issues, on-going conditions, and everyday care.