Mike provided excellent customer service! I had originally reserved an 5x10 storage unit, he showed…read moreme the unit and when I decided it didnt quite meet our storage needs, he kindly showed me something else. He took the time to answer and explain any questions and concerns I had. The storage unit and facility is clean, and brightly lit! The prices to rent are very reasonable! The rental experience is very mainstream! Love that we will have carts to use to move our stuff into storage, elevators, and can drive right into the bay to load and unload! Everything is under temperature control and indoors! The property is secure and under surveillance 24/7. Large outdoor parking area! Mike, it was so nice to meet you! Thank you for making the rental experience smooth and easy!!!!

The on-line reservation and sign up process was easy and seamless. Same with the phone app for gate…read moreaccess. The facility is very well maintained. The price is excellent compared to other facilities in the area. The on-site manager (Chris) is terrific: friendly, knowledgeable, super helpful.

In the spring of 2019, I purchased a camper and had absolutely no idea where I was going to store…read moreit. After calling around to multiple storage facilities in the area and being told they were completely full and they couldn't fit us in, Tim at Lake Marion Storage came to the rescue. While at first he said they were currently full, he sensed the urgency in my voice, and offered to walk the property to see what he could do for me and called me back soon thereafter saying he found a spot that might work for my camper and to stop by and try it out. When I wanted to move the camper to an indoor spot in the winter, without any hesitation, he stopped my payment for the winter while still holding my spot for the spring and summer months of this year. We recently moved to the other side of the Twin Cities and had to find a spot closer to our new home. I just called and said I had to cancel and Tim immediately stopped payment, thanked me for my business and cheerfully ended the call with "Happy Travels!" Only adjusting this overall experience from a 5 to a 4 because we didn't experience the indoor storage spaces, but as for customer service, accommodation and friendliness, I give Tim at Lake Marion 5 stars! Thank you!

I am writing this review as a WARNING!!! We recently needed some "climate controlled" clean…read morestorage for our furniture and other belongings we did not want to put into a pole barn we have during a home renovation. When I walked in to lease the space (we ended up renting TWO large climate controlled units) at over $600 per month I was told that the units were climate controlled, had no moisture or water issues and I specifically asked about rodents. I was reassured they had no problems. Let's fast forward to when we checked out. We ended up using the units for approx. 8 months, so we paid Lake Marion Storage around $4,800 in rent for the peace of mind that our valuables and furniture would be well kept. When we went to remove our furniture (moved in and out by hired professional movers). We found severe water damage to expensive furniture, and extensive RODENT damage!!!!!! The water damage was only in 1 of the 2 unites we rented but the RODENT damage was in BOTH!!!!. We took care to actually purchase our own moving blankets to protect the furniture and the RODENTS made several nests in them with the stuffing from our furniture and the moving blankets. When I walked to the main office to report the RODENT INFESTATION and WATER DAMAGE I was met by a manager who listened but had an excuse for everything. CLEARLY NO OWNERSHIP of the RODENTS OR WATER DAMAGE was going to be made by the management. The movers were very surprised I did not get more upset at the treatment of the MANAGER. Now in fairness the management will tell you to read your contract that says they basically have no responsibility no matter how badly infested with RODENTS or how much WATER DAMAGE occurs. The management actually said they have had no reports of RODENTS or WATER DAMAGE! When we showed the MANAGER the WATER DAMAGE and RODENT INFESTATION he asked if I had picture of our furniture prior to being placed in storage. At this point I said I can see by your attitude where this is going and walked away. If I wanted WATER DAMAGE and RODENT INFESTATION I would have kept our belongings in our pole barn and saved nearly $5,000 in rental fees. I did wait to send this to see if the MANAGEMENT responded in anyway. THEY DID NOT! WARNING!!!! STAY AWAY!!

This is a Super clean facility, looks new and has cameras with a security fence. They don't take…read morerate increases like the other storage places located outside of Farmington. The manager is really friendly and helpful. The other thing they do that other places don't is they clear your door of snow in winter- nobody does that!

Top notch facility, staff, and location. I couldn't have been happier with my experience in the…read morelast months.

The office staff is very friendly and helpful! The units are the perfect size for what I needed and…read morejust enjoy the staff, which in a place like this good customer service is nearly impossible to get.

I recently vacated my storage unit and reunited all my "treasures." North Star served me well for…read morefour years. There is great security here and I never felt like my possessions were in danger of being damaged by weather or being taken by thieves. Not only do you need a code (that you set yourself) to get in the gate, you also need a different one to get in the building itself where I had my things stored. The customer service here is outstanding and very professional. I never had any issues with trying to get in touch with someone on the rare occasion that I needed to. The storage areas are clean and very well lit and maintained, and it's one of the more reasonably priced facilities that I was able to find. Would highly recommend these folks if you are in need!

What a fantastic storage facility! I had a large unit there for about two and a half years. During…read morethat whole time, they never raised my rent! Due to the top-notch security system, I never had any problems getting access to my unit. No one ever broke into it either. The system is set up where you have to input a unique personal code to even enter the property. Nice little protective measure, right there at the street. Then you drive to your unit, which can be either indoors or outdoors. Mine was inside, because I wanted a warmer, drive-up space for all my stuff. Having the car parked inside--right next to the unit--is very convenient. There are other features that keep everything secure. For example, the doors to the building housing the indoor units will not open unless a valid personal code has been input at the entrance gate. Also, the unique personal codes are linked to specific storage units. So you have to unlock and enter your unit, or else the system will alert an on-site employee. Translation: anyone who is not authorized to enter the property will be unable to gain access to any storage units. Even the people who have legitimate units can only enter their own particular storage spaces. Speaking of security, there are surveillance cameras around the property and inside the buildings. A little redundancy there, but additional layers of security and protection are always reassuring. And you can use your own lock, whatever you prefer. One unusual feature is that the buildings are tucked into a carved-out area of a hillside. That shields everything from the prevailing weather patterns coming out of the north, northwest and west. This makes for warmer conditions. Even during winter visits to my storage units, the 'icebergs' in the wheel wells of my car would start melting and fall off. This facility is situated right on the edge of a large commercial area that contains just about every type of store or restaurant you might need to visit. Closeness to Costco (~ 1 mile away) was helpful to me, because I was able to purchase some inexpensive shelving that helped me get my unit better organized. There's also a Salvation Army Thrift Store nearby. They accepted all my donations of furniture and other salable items when the time came to let go of certain possessions (yes it happens!) and get myself moved out of state on short notice. Finally, the people who work for North Star are very professional, honest and downright helpful. My thanks to you two--Alec and Albert--for the positive difference that you made in my life!

I just needed a quick spot that we could keep our grill, bed frame and other items that we didn't…read moretake into the apartment we are at. Simply Self-Storage is conveniently located out in Lakeville off 214th. The storage facility offers keypad entry from outside which opens the overhead door allowing you to pull inside a climate controlled area to offload or on load your items out of the elements. They offer complimentary flat wheeled karts to assist with your move and freight elevator to get you upstairs. Everything is clean and sparkling as well as monitored by cameras to make you feel safe and secure. And they offer autopay. Love it. Highly recommend

Angela made finding us a perfect size unit super simple and easy for my family! Good prices, clean…read moreunit, and friendly staff.

My experience at the Lakeville location was awesome! I was super stressed about my move and Leron…read morewas able to help me take care of everything and made me feel at ease. He made sure I understood the toy dolly and he made sure that my vehicle was secured for my long distance move. He also was able to take care of changes I needed for drop off in the new location. I noticed they were friendly and helpful to everyone that came into the facility. I appreciate all the help and hardwork from Leron and the staff.

Rented a Pickup with a car hauler from this U-haul location to move one of my vehicles on…read more5/17/2021. I was having problems with u-haul.com not allowing me to rent a pickup with a car hauler. So I booked the truck then called the location. It was the best experience I have ever had with U-haul. Both gentleman (yes, I forgot your names. I'm sorry) were kind and knowledgeable. Very helpful. Thank you.

I needed a truck with tow package on short notice (30 min)…read more Brandon Dinh provided premier service and quickly had me back on the job with a powerful truck. Much appreciation

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