These people do not care about their Tenants. I have rented from them for 3 years now and the entire complex is infested with rats, the washer and dryers are always broken, and they do not respond to maintenance requests. There are 16 different units in my complex that share 1 dryer and 2 washers. They are inhumane and run their business borderline illegally. read more

Don't ever ever rent from them.....various complaints were sent in to this realtor....a gal, tenant on studio lane in Bellingham almost killed someone....she was arrested finally after 6 months of neglect from this realtor..... seriously...there a joke read more

If I could rate ia zero I would. Lakeway managed a property here in Bellingham that my daughter rented. It was her first rental as she was attending college here. Sheri, the receptionist, assured me as a father that she was in good hands. Reality was quite the opposite. I have heard of slum lords before, but never actually met one until now. sheri specifically was abusive and childish, yelling at the tenan for requesting repairs, then retaliating against them with rent increases, etc. upon moving in to the house that Lakeway managed, my daughter realized that there were many things that were not up to code that would allow the house to be rentable. Her room did not have a source of heat, the floors were rotted, the house was infested with termites, the list goes on and on. my daughter went to the city and had the house inspected, and it was woefully short of legal. The city gave them 30 days to rectify it and a list of repairs that would take hundreds of thousands of dollars to remedy. the repair persons we're often showing up without notification, and would be stoned o make inappropirate comments to the college girls who lived there. Lakeway sold the house rather than repair it, and at no point in time have the tenants been communicated with or let out of their lease. The only good thing that has come from this is as a parent I got to see my daughter stand up for her rights as a tenant, and I am proud of her, I would never recommend Lakeway for any reason. read more

Lakeway realty is well known as Bellingham slum lords Was rented a home not up to code that was leaking water it had a serious mold issue that made me and my roommates very sick. We ended up finding a lawyer, reporting the home to the city, and upon advice of the lawyer breaking contract and moving out . Now 3 years later lakeway has sent us to collections for things broken when we moved in but made note of on the initial inspection. we were promised multiple rent reductions because the place was trashed when we moved in but that never happened and by renters law the way they handled our whole situation we were due our deposits but that never happened either read more

DO NOT RENT FROM LAKEWAY. Their rentals have mold, heating issues, plumbing issues, and pests. They will steal your deposit and charge you ridiculous amounts of money to live in their horrible rentals. 0/10, do not rent from these slumlords. read more

Are you considering renting from Lakeway? You may be like I was before I signed a lease with them. I thought, "I'm a responsible adult. People who complain about them are probably irresponsible college kids who aren't getting their deposit back for good reasons. As long as I am clean, respectful, pay my rent on time, and don't do any damage, I will be fine." Spoiler alert - I was a dumb dingus. After I move out they send me a bill telling me I owe them $XXX.XX for a water bill. This doesn't make sense to me so I talk to the water company and they confirm that my balance was totally paid, then Lakeway overpaid by $XXX.XX bringing it to a negative balance. I tried to talk to Lakeway about it because I assumed it was a mistake. This is when their cheery tone turned sour. "We don't do disputes in person," they said. "You have to email us about it," they said. So I emailed the dispute multiple times and never heard back. A year passes. I get a call from a collection agency demanding I pay this money. LAKEWAY IS SO SHADY THAT THEIR OWN LOCAL COLLECTION AGENCY GAVE UP THE CASE AFTER I EXPLAINED THE FACTS. But Lakeway is so intent on stealing my money that they just sent it off to some other collection agency in another city. Now I can either submit to this act of extortion, or take a hit to my credit. Everyone at Lakeway is complicit. They're all slobbering at the trough, waiting desperately for their master to splash more shit water in their face. They want it so bad. They say, "Daddy, more shit water please!" Then Mr. Lakeway scams another honest, hardworking person with a real job out of their paycheck and returns to his piggies at the trough. Now that you are aware of their horrible practices, please have some respect for yourself and never, ever, EVER rent from these disgustingly unethical, slobbering scam artist garbage humans. #FriendsDon'tLetFriendsRentFromLakeway P.S. I could write 2 more pages of legit complaints about my time renting from them - this was just the worst of it. read more

The absolute worst rental agency I have ever dealt with.... Last year my boyfriend rented a typical college house over on J street and it was a total mess. As a group of college guys, they were okay with the condition of the house when they moved in but definitely did not anticipate losing the entire deposit. Being as the house was in such a state of disrepair when they moved in and that an agent was present to conduct the move-in checklist, the boys were fairly confident that they had covered all their bases in order to get their deposit back at the end of the lease. Unfortunately for my boyfriend and his roommates, Lakeway made numerous false statements on their move-out ledger - claiming to have removed truck loads of garbage that were left at the house which was absolutely untrue. My boyfriend and I spend 2 entire days cleaning that house and left it exactly as it was received (if not better). Lakeway also made the boys pay for replacing furnace filters and installing a carbon monoxide detector which was not a part of their lease agreement. In addition, the house was vandalized (with spray paint) during their lease. My boyfriend filed a police report and expected Lakeway to pay for the repairs with their own insurance policy. Unfortunately, they charged him for the cleanup regardless of the police report. After 6+ months of threatening legal action and endless unanswered correspondence, we have given up on getting the boys' deposit back. Lakeway and its management is a group of morally corrupt slumlords and I implore you not to rent from them. You will endure uninhabitable living conditions and you'll be extremely lucky to get your deposit back. They have almost nonexistent customer service and will do everything in their power to deny you your deposit. STAY AWAY!!!!!!! read more

Absolute nightmare to deal with. Plan on them keeping most or all of your deposit for "Cleaning fees" even if you leave it cleaner then when you moved in right after it was "Cleaned". Their places are pretty horrendous but it's up to you if you want to live in it. I did because it was coming pretty close to our last option near campus but I won't be renting from Lakeway again and I urge everyone to avoid them at all costs. Our bathroom sink became clogged about 6 months in and nothing was working to unclog it, the handyman couldn't even do it because we needed new pipes and said we needed a plumber, even after 20 phone calls throughout the rest of our stay they refused to hire a plumber to fix it so our bathroom sink was nearly unusable. read more

They changed the listing details after I made contact with them. I waited 2 days for a video tour, then found out the very next morning it had already been rented. No Communication with me regarding anything. Poor service, if not bait and switch tactics at best. read more

Absolutely terrible, please never rent from Lakeway realty. They were slow to contact maintenance, we got maintenances direct number to contact them on our own. The foundation of the house is splitting in half, the house holds so much moisture everything molds in closets and it was not cleaned when we moved in. read more

Terrible, terrible company. My roommates and I lived in one of their apartments for a year. The dryer broke at one point, and it took them a month and a half to fix it. When we called, asking about the machine, they claimed that it wasn't their responsibility. The people who work for Lakeway are consistently rude and arrogant, yet somehow completely incompetent. After we moved out, they contacted us twice on completely made up charges. First, they claimed that we had painted the 2nd floor of the apartment. No...it was just as ugly as when we moved in. They wanted our security deposit for that. And then they claimed that we had an "unauthorized cat" in our apartment. At no point did we have a cat. This company is the definition of a slumlord. Ridiculous company. Don't rent from them. read more

I was honestly appalled by how horrible the customer service in this place is. I was asking simple questions about our lease and every question was answered with an impatient sigh and a roll of the eyes. when we went to pay our rent in $20s (which is what we do every month) the lady told us she could only take big bills. it was obvious that she just didnt want to have to count the $20s. we then brought it up to the other lady when we got back with bigger bills and she said, "oh, we're changing our policy in september so we're not accepting smaller bills anymore" ITS STILL AUGUST. they're lazy and just down right rude. I cant wait til my lease is up and I'll never rent from these people again. read more

Everyone in Bellingham knows-- Lakeway Realty is a bunch of bullshit. They take advantage of the housing market here and rent their shitty properties to young college kids who can't find a decent place. For example, when I moved into my Lakeway house a few months ago, two windows were straight up BROKEN and our oven had an exposed wire hanging inside it that blew the fuse on our whole kitchen when we tried to make a frozen pizza. HOWEVER! There are ways to make your experience with Lakeway easier if you are stuck with them: 1. When something is broken, try and fix it yourself first. 2. If you need a maintenance person's help, call Lakeway and ask for the maintenance person's phone number. DO NOT expect a maintenance report filed by Lakeway to help anytime soon (could be weeks or months until they give the report to the independent contractor they hire). This is mostly since the queen bitch, Cheri, keeps all the independent contractor numbers in her cell phone, and from what I've experienced no one else has the means to call them. 3. Try to talk to someone other than Cheri. She is unreliable and obviously hates her job and all of you people. 4. TAKE LOTS OF PICTURES before all your stuff is inside and EMAIL the pictures to Lakeway for reference. This will help when you move out and Lakeway tries to take your entire deposit and then some for repairs they probably won't even make (at least the deposit is only $250). 5. Lastly, don't expect them to solve your problems. Don't expect much of anything at all. They are a horrible company, but you need to live in their houses so just try and bear with it. In conclusion: Lakeway sucks, but they never come by so you both can live in peace if you just pretend like they don't exist. Go through the maintenance people personally and they will help get your stuff fixed faster that way. read more

STAY FAR AWAY FROM THEM ... TENANTS BEWARE!*** My name is Janine Manchel, and I am the mother of Hannah Manchel -- one of your tenants at 412 Lakeway Drive in Bellingham, WA. We have faithfully been paying rent on time on our daughters room for just about 1 year now. She moved in in September, 2016 and immediately discovered leaks and water intrusion in her room, the bathroom upstairs, the bathroom downstairs, the kitchen, among other areas in the home. How you can justify just re-renting a house that is leaking beyond my understanding. I'm confident that, according to the Landlord Tenant Act, you are required to offer a home that is habitable -- living in a home with water intrusion and the black mold it causes is far from being habitable. I flew out to help her clean everything up, and advised all of them to keep after you to address this situation. It's now June, 2017, and these students are STILL dealing with water intrusion, leaks, black mold and the health issues from being subjected to these conditions for over 9 months! At one point, a handyman was sent to check it out, but never followed through on this issue. As were the several other attempts to resolve this problem early on! I'm attaching the information that was sent to me from the EPA as well ... as her landlord, certainly you are aware that you are required to offer your tenants a clean and healthy place to live and breath! This home is far from the habitable place that one would expect. Why you have to be reminded of this basic need constantly is disgusting! I will address the water intrusion/leaks again below, but it has come to our attention that my daughter was walked in on in her private bedroom (usually padlocked when she isn't home) when Cheri was showing the place to future potential tenants the other day! Months and months before their lease is even up! As a parent in today's crazy world climate, surely you can understand how that would be completely and absolutely unacceptable! I don't care what the circumstances are, or how many unreceived posts you posted, it is not acceptable to just walk into their private home and certainly into their private bedrooms. These are young, vulnerable women, and I am stunned that this is how you do business! To add further insult to injury, Cheri was rude and hung up on me when I called to confront her. I have attached pictures I received of your "attempt" to email the 5 tenants to tell them of your intent to show. Please note out of the 5 emails you sent, only 1 is correct. Hannah NEVER received said email because it wasn't addressed to her correct name/email! Cheri should have noticed that 4 bounced right back to her. I have also received a picture of what I assume was posted on their door ... didn't it concern you that not one tenant emailed/called/texted you back to confirm? I just had the displeasure of reading your (horrible) reviews on Google Reviews ... all 31 of them, and the theme is always the same! I'm appalled you stay in business. Taking advantage of young adults who are in college trying to get an education is not only deplorable, it disgusts me to my very core! Moving on ... as I stated in my phone conversation with Cheri, if anyone EVER and I mean EVER enters my daughters private bedroom again without her EXPRESS WRITTEN OR VERBAL CONSENT, you will be hearing back from our family lawyer. The damage this unattended, yet frequently reported water intrusion/leaks has caused our child to have health issues relating to black mold, not to mention anxiety from worrying about these arising issues. We are seeking reimbursement for deductibles paid out to health care providers for said issues. Further, because of said unattended leaks, I am, effective immediately, giving Hannah Manchel's notice of intent to vacate her room and return home so I can properly attend to the health issues caused by ignored water intrusion. She will be out by July 1, 2017. I am seeking hotel reimbursement for her from June 15th until June 30, 2017 as well. June 1st payment was the last payment you will receive from us because of all these horrible issues you have forced my child to live with. If there is a problem with this, I will need to know in writing by June 19, 2017. Otherwise, on advice from our council, we are, effective immediately, putting in our request for early release from her contract with no consequences. The last month's rent and the deposit we gave at the beginning of this nightmare is requested back as well ... I personally left that house in better shape than when they walked through the doors, and the contractor that helped us out the other day said there was black mold covering the entire home due to ignored water intrusion! Again, this home is not a habitable occupancy for anyone to live in. I am anxiously awaiting a reply back from someone other than Cheri by June, 19, 2017 before I take this issue to the next level. read more

I am now ready to sell my home and I WON'T be calling Lakeway Reality! When I ask them to sell for me two years ago. John Hansen was not putting any effort into it after it was on the market for a month and wouldn't sell it's self! read more

Would not use these guys. Realtor's already make unreal commissions for the ridiculous work they do, but these guys take it one step further. Posing in the paper with your Ralph Lauren Polo shirt in front of your boat? Your big Mercedes-Benz, driving your jet skis in our drinking water? I think not, as should everyone else. read more

My two sons have been renting for a year. First I want to say the property is in no way a place I would live in, however I really feel like lakeway rentals gets a five star for their efforts. Any issues the boys had were dealt with quickly and thoroughly. The staff is ever ready to answer my questions and they are all very professional and kind. They are making five star efforts to renew their reputation in the community. read more

Avoid renting from these people. Unresponsive, unethical and disorganized. Homes are poorly managed, filthy and even dangerous. Dave Hansen is owner of this company and of Lakeway Realty. He also owns a lot of these properties. If he does his realty business like he does his property management business you're in for a bad experience. As a landlord myself, it's frankly appalling what these people try to get away with. read more

By far THE WORST REALITY PLACE EVER! I took over somebody's lease over and the apartment was shitty, small & disgusting. But I made due because it was the only place I had to go to. I lived here for 8 months and I made the best of it. They didnt clean the apartment out after the tenant before me moved out. It was moldy and gross. There were cabinets broken and never fixed. Carpet was disgusting. I went THREE MONTHS without an oven!!!! They lazied around and wouldn't send me. New one, finally the bitch receptionist go tired or me calling so she sent over a old used gross oven. Shitty deal & I've been waiting three months to get my deposit back and am still waiting! Don't rent from them! read more

Don't do it! We chose Jon Hansen as our realtor came out once to the house for his sales pitch. I'll put you in my real estate magazines I advertise with and on my website I pay big money to be on front and back of magazines and Zillow. Never went thru with anything he talked about. I had to do all the leg work to sell our house. You can't get ahold of him doesn't return calls if it wasn't for his Girls he would be out of business. Sign went up never had any papers in it ever...never a pending or sold sign. Not even a thank you when it closed haven't heard from him since day one. Take our advice and don't do it. Pam Aarons read more

There's probably 100 bad things I could say about lakeway reality. I lived in a large home with 5 other roommates and the house was built very cheap. Upon move in, while installing our internet we noticed a VERY bad flea infestation. So bad the carpet downstairs appeared to be moving. Fleas were jumping all over the hard wood floor, you wouldn't want to see the sticky traps we had to set. HUNDREDS of fleas. Quite interesting to experience this when Lakeway continued to tell us it was flea bombed several times. We had to buy flea bombs and even have an exterminator powder with harsh chemicals. It was almost a month before the flea problem subsided. The house seemed very nice with large spacious rooms and modern touches until you realize you can't even use the dishwasher properly. It would leak and leak on most washes. We had contacted lakeway to have a repair man check it out and they had said they sent someone who interesting enough never arrived. All of the appliances were faulty. The oven took forever to heat, the fridge would leak and the dryer would release moisture into the laundry room. Over all terrible. Not to mention the witch at the front desk was always incredibly rude to us. We were promised a smart TV with sign on to the lease and 3 of us had to call several times about the TV. Only to have an unexpected visit to the house from Cheri with the TV that was a brand none of us had seen and wasn't even Smart so we ended up not using it. We have all moved out and had just received our remainder of our damage deposit and feel we were unfairly returned what we paid. We were charged for smoke and carbon monoxide detectors that worked already, cleaning fees which are understandable and just a bunch of random nonsense which are all probably an excuse. You're all probably better off sleeping on the street before renting from lakeway reality. read more

A group of buddies and I had firm plans to lease a property from Lakeway Rentals and had been lied to in person on multiple occasions. I would highly suggest looking elsewhere if you have current plans or thoughts about renting from Lakeway. It's a sketchy business with terrible customer service! read more

DO NOT EVER RENT FROM LAKEWAY REALTY. Lakeway preys on young college students who have never rented before. My advice to the new renter in Bellingham: first of all, DO NOT rent from Lakeway, and secondly, DO NOT settle for a house you don't want early on the year. Houses for rent frequently pop up all around Bellingham from March through August (if you're looking for a July/August/September Lease). As for my story: My roommates and I had formerly rented a duplex from Lakeway. Lakeway time after time failed to come to fix the mold growing at our house (we literally called them the first day that we moved in), and when they finally did come, they just had someone PAINT OVER IT. Finally, we got fed up with Lakeway - after the ceiling collapsed in one of the bedrooms (a room which, Dave Hansen, the owner of the realty company, assured as was safe and fixed. The ceiling had collapsed the previous year as well). We terminated our lease. We spoke to the tenants in the other half of the duplex we lived in, and they experienced similar, but even more severe problems that Lakeway, again, failed to fix. Along with mold, they experienced a strange stench coming from their house, which Lakeway did not investigate for some time. As it turned out, they dead rats in their walls. The decomposing animals made one of the tenants so sick she was forced to drop a class at Western. This eventually led to them threatening to take legal action, to which Lakeway FINALLY complied. If you want more than just anecdotal evidence of Lakeway failing to fix things for their tenants and their overall disregard of safety: http://westernfrontonl... If you didn't read the article: their house had faulty electrical wiring (which I wouldn't be surprised if Lakeway knew about and simply didn't fix), and Lakeway failed to fix their smoke detectors. Their house burned to the ground. I will say that the receptionists at the office are nice. I feel sorry that they have to work for such an awful company. Again: do not ever rent from Lakeway! Don't settle for one of their awful houses early in the year if you can't find anything! Houses and apartments will spring up on Craig's List all year! read more

A few years ago when other realtors were pushing us to spend more than we were comfortable with or to buy outside our preferred area, Jon Hansen took the time to get to know us and get us into our home. read more

They don't even deserve one star. DO NOT RENT FROM THIS COMPANY. EVER. NO MATTER WHAT. They did nothing to respond to our service requests and complaints/concerns during the lease. Not only that, they charged me and my roommates OBSCENE AMOUNTS for things we were not even responsible for. Our security deposit was $1000 between the 4 of us. Now they are saying we OWE an ADDITIONAL $1213.75. THIS COMPANY MAKES ME SICK. AVOID AT ALL COSTS. read more

If I could rate this company negative stars I would. Horrible customer service, no communication whatsoever, overpriced rent, bad maintenance men (one of them literally said he'd bash my dogs head in for barking at him, called Animal Control on us, and called me and my roommate a b*tch). When we moved in, our house was disgusting and clearly had not been cleaned whatsoever. We put in 20+ maintenance requests the first day we moved in, and we didn't have anyone come to our house to fix anything until 6 months later. When they did come, they did a messy job, didn't fix 90% of the issues we had, and left our bathroom a complete disaster which WE had to clean up after they left. When we moved in, they gave us like 10 keys and only 1 of them worked....? I have no idea how on earth Lakeway is still open, they're a bunch of slumlords who take advantage of you and have no idea what they're doing. read more

I want to thank all of you for your reviews of Lakeway Realty. My small family is in the middle of moving to Bellingham and were tempted to go with these guys, as they seem to be more loose on their pet policy than Everyone else we've contacted so far. As yet, we love our old dog and may still be forced to go with them. Guh.... Anyway, having had to deal with a few slumlords in our time, I just wanted to offer some advice should you find you have no other alternative. 1. Keep All records!!! Keep every scrap of correspondence, receipt, and email when possible, so you can print and keep that as well. Dedicate an entire pocketed binder to it all! 2. Certified mail All Requests. See tip 1. 3. Photo Document Everything the Day you move in, before you even get your stuff inside, with a time/date stamp. Certify mail a copy of those to Lakeway, along with your repair/improvement list Immediately!! Rinse and repeat when new issues occur. 4. Keep a Tenant Journal, documenting call dates, neighbor issues and the like, should sueable legal action be required. 5. Make your place look better than when you moved in and document that when it's time to move. I know that can be frustrating, when you're pissed at them, but it's one of those siches that it pays to be the better individual. 6. Get to know your legal protections!!!!!!!!!!!!!!!! I get that this sounds like a pain in the ass, but these guys are counting on you not being experienced or organized tenants. It's how they roll their dough so easily from people. If you're like us, not a lot of $ or pet options, taking the extra time out of our busy week saves us many future headaches. Your investing in a place to hang your hat for a temporary time, but it's your place and money to work for and protect from douchebags like these. It's your health too, when you have no way and where to go. I hope this helps! read more

Our experience of Lakeway Realty reflects Erin R's review entirely. Add "dishonest, cheap and exploitative" to "unresponsive, unethical and disorganized." The property in question was filthy, inside and out. The appliances don't work. Service that the property manager insisted had recently been done had clearly not been touched in years. Simple repairs that need to be done were refused. The neighbors refer to Lakeway Realty as "slum lords." Tenants call them worse. If you're considering doing business with Lakeway Realty, run away. Run fast. read more

Do not rent from these people. They have not returned my daughter's security deposit for weeks now and she gave up calling them. I've taken over and the check has been "in the mail" for 2 weeks even though it should take one day to get here. They don't seem to think it's important. They have one young woman who answers the phone who doesn't know anything. There is never anyone else to talk to. So I repeat, do not rent from this company. And spread the word. read more

I have had good results here. They listen and do the best they can. It helps if you, the renter, can do some things for yourself and don't just sit back and wait for service. Jon has helped me and my family through a tough stretch. It is unfortunate that people just seem to complain and refuse to work with them. Lakeway has shown me nothing but fairness, and firmness when needed. I would recommend giving Lakeway a try. It is a good place to get renting experience for someone starting out. read more

Absolutely the worst realty company I've ever dealt with, or even heard of. It takes weeks for them to even get back to me about repairs, and on top of that, they are closed saturdays and sundays with NO ANSWERING MACHINE and NO EMERGENCY CONTACT NUMBER. We had a pipe break Friday night and couldn't even get in touch with anyone to let them know until late Monday, when even then they took two days to send a plumber. That's five days with no water. Absolutely insane. Never rent from this company. read more

more of the same...stay away..poor follow up,disorganized ,poor customer service as homeowner they represented we with very poor results.. when all was said and I had the pleasure of an $8,00 0 loss as two tenants absconded w/o paying rent. . read more

AWFUL company, management and employees. These people are scam artists using first time renters to their advantage. We were not given our deposit back, after our house WAS damaged due to a house fire that was caused by FAULTY wiring that was not up to code (this was not the first house fire at a Lakeway rental for the SAME REASON). We were displaced without anywhere to live because the house was condemned. They offered absolutely zero help to three students who had no idea what they were supposed to do in an situation like this. We tried for months and months after the fire to get our money back, but every time we went in to the office Dave Hansen who apparently is the only person in the whole office that can sign off on a check, was conveniently out of town, sick, at a funeral, I swear every excuse in the book. Right before we left to go home for the summer we thought we should give it one more shot. We signed and intent to vacate form that they demanded we signed even though we DID NOT INTEND TO VACATE and we returned the keys. Sheri, the secretary took the paper work and told us that Dave Hansen would have to think about it. EXCUSE ME THINK ABOUT WHAT?! OUR HOUSE BURNT DOWN.. yeah it was damaged!!!!! The house caught on fire because of Dave Hansen's cheapskate ways by not keeping the 100 year old house up to code. We could have died or been seriously injured due to his negligence. We were fortunate enough to be graced with the presence of Dave Hansen himself that day and he told us that we were not getting the deposit back because he thought WE caused the fire and because he was offended because I told him that this wasn't the first fire that had happened through Lakeway. (boo-hoo sorry not sorry #FACTS) Then proceeded to tell us that the only way we would be getting our money back is if we took them to court. Honestly felt like a horror movie, all three of those lovely individuals were cornering us in the office .. these people are crazy and honest to god criminals. For your own sanity do not rent from LAKEWAY REALTY. DO NOT! P.S. Sheri, if you read this learn how to do your job.. it really can't be that hard. There's the door.. there's the door. read more

Agent was supposed to show our house this afternoon. He never showed up, never called, no nothing. What a bush league operation!!!! Will never even consider showing our property to anyone connect with this group!! read more

Do NOT rent from them. Properties are dangerously neglected. Property mgr does not answer phone calls (even after months) or make needed repairs to dilapidated buildings. Unethical. Mold, rot, outdated electrical, peeling paint, water leaks, broken windows....had it all. Please don't give them your business. read more

If I could give them 0 stars I would. They are the worst. Their book keeping skills are non existent. They took a month + to fix anything, and I'm talking essentials like a washer, dryer, and dishwasher. And they tried telling the new realty place I'm going through now that I had only lived at the place I had through them for 6 months when it was 18 and also tried to say I was always late on rent. Luckily I keep all receipts and was able to prove that wrong and the new realty place already knew how bad Lakeway is. I will never recommend them to anyone. They shouldn't even be in business. read more

The worst experience I have ever had with a property company. Approved all four of our applications, cashed our holding deposit check ($1250), told us we had our house; two months later they call and tell me they "forgot" that we had applied and signed the lease with another party. They still have my money and are now claiming we never paid our application fee. We are stuck high and dry for the fall and, unsurprisingly, very upset. These people are scam artists, liars, and crooks. Do not ever deal with these people. This may end up in court... read more

This is the worst realty company in Bellingham, hands down. The employees and manager treat you like a child, the houses they rent to people are falling apart at the seams, and when you have to fix one of these problems it takes a month or two for them to finally send out a repair man. They then try to charge you for things you never agreed to on the lease. Stay away from lakeway realty, period. read more

My fiance and i have lived in a lakeway realty house for a little over 2 years now with our 2 year old son. They have the worst customer service i have ever experienced and dont give a flying fuck about there properties...excuse my mouth. We are now getting screwed...we have about a month and a half left on our lease and dont know what we are gunna do. The latest drama we have had with them started when we wanted to transfer to a different property because our current one is dangerous...The walls are buckling , the foundation is cracking, our tub is sinking down into the ground, we have had a electricians assistant tell us the wiring is very bad in this place and needs to be fixed right away or the house might catch on fir, and yet lakeway does not send one out. Our ceilings are not straight. they are bowing down and walls are breaking away from each other in a few rooms. Not to mention the Mushrooms that grown in our bathroom along with slugs and constant mold no matter how many times a day we clean. and not to mention the guy that lives above us has been loud late and night almost every night since we have been here and doesnt care i have a baby in the house that he is waking up constantly. We have had millions of arguements with him and it led to him assaulting my fiance about a month ago. We had told lakeway about this incident and how loud he has always been multiple times and had said there were going to give him a vacate notice...but it never came. So we had asked them about it one day and they just simply said they were not kicking him out. So we looked up the laws and showed them what it said if one of there tenants got a charge on the premises. Not to mention lately he called the cops when we had a minor arguement...my fiance and i...and has been spitting outside of our back door for weeks. So anyway, we found one house that was in decent condition and told them we wanted it that we had the rent money and everthing. So they said they had some paperwork to do and they would get back to us soon...(Witch they never call you back) So we called them a few days later and asked them what was going on. They would not tell us and just strung us along for 2 weeks untill we had enough and asked them what they were really doing. Cheri the main receptionist had said that someone else had put the holding/Deposit on it about a week ago(About a week after we told them we wanted it) And we asked why , and cheri would give direct responses. So we spent a week or two looking for a place in our price range and couldnt find much but we found another one about 2 weeks ago...again through lakeway realty. So we signed applications for the new house and they had said since we are already a lakeway realty renter there was no need to worry about getting denied. So we started packing everything and trying to make the house we are in look decent when we move out. But ...go figure...we found out today...once again. They were dicking us around yet again, and told us that we were denied because of bad credit. So i said ok, i have a co signed right out in the car and he can come in right now since that's what the problem is. And they still denied us and wouldnt let our co signer come in. And now we have no idea what were gunna do but we have contacted the housing authority and are in the process of getting our current rental deemed uninhabitable. And this is only one incident we have had over the past 2+ years..we have had multiple ones. Whatever you do, do not rent from them..You would be better off sleeping in a garbage can...seriously. They lie cheat and try to steal from you and honestly i dont knkow how they are still in business. They dont deserve anyones money or time of day for how poorly they treat there tenants. read more

Man I had an unexpected, dreadful experience with Lakeway Realty. I own a local business and we needed a new place to live since the company is growing and we needed more room. I told them that I have a Doberman and a small dog (less than 10 lbs) during our first encounter (July 10th) and that if that presented a problem then I would move on to another house that I was vetting at the same time as a backup. They told me "No, that shouldn't be a problem." They asked for a deposit check ($1800 including a $600 pet fee) during the aforementioned meeting, cashed it a day later(which was quite unexpected as we had not received a rental agreement or any of the required materials under Washington law), then waited 3 business days to "process" our application. They called us around 5pm on July 15th (after two business days of inquiry on our part for a decision) to inform us that our application had been rejected. When my business partner asked why, she said that the owner of the house had denied our application because of my Doberman. My business partner called back to inquire how long until our funds would be returned. She responded with "It will take 7-10 business days while the funds clear the banks at which point we can mail you a check or you can come pick it up." The funds had left our account on Friday, July 11th. He called a third time to ask why they went forward with our application knowing the owner did not like Dobermans and knowing that we had one before the process started. After she put my business partner on hold for about 5 minutes she proceeded to change her story. She said it was not the owner who rejected our application but the rules established by Sudden Valley and that "his hands were tied." She said Sudden Valley rules prohibit Dobermans specifically. This is simply not true. A simple Google search revealed that. I honestly believe they had no intention of renting this property to us. They simply wanted to earn interest on $1800 as long as they could and collect $50 in "application fees." It wasted over a week of our house hunting time and our backup has since been rented. We will be pursuing legal action, if possible, to ensure that this nefarious company cannot take advantage of anyone else. http://apps.leg.wa.gov/rcw/default.aspx?cite=59.18.260 read more