We are renting a place in Port Aransas, and when a couple guests arrived and stayed in the lower…read morepart of our rental, we figured out that the hot water that took a long time to heat up was not just a fluke, there was something wrong with the on-demand water heater. We called the management company and they sent out Mario from Smart Plumbing. He was amazing. Extremely polite, very friendly. And super knowledgeable about the Navien system. He worked through the issues, and before you know it, we had hot water at every faucet within seconds. If we were a homeowner in the area, I would not hesitate to call them, and I recommend them highly. I have a background in construction and an advanced degree in customer loyalty and customer service. Smart Plumbing is doing everything right. And Mario was incredible!

Smart Plumbing fixed a water leak for me. They were reasonable and accommodating. They also…read moreunderstood and addressed my concerns with the existing plumbing and recommended a simple improvement to my water supply. The end result was a testament to their quality of work. I would definitely call them again.

This COMPANY is the WORST. They charge you and outrageous amount when they haven't even fixed the…read moreproblem. I had a charge of $1,550 for a wax ring and was told to get a longer shower curtain water continued flowing downstairs to my kitchen. Then I had a tenant call them and put the bill in my name I didn't even know about it till 2 years later and I have no proof that they did the work and they turned me to collections. I would never have used this company again after paying them $1,550 for a wax ring.

If you need Plumbing fixes quickly or to a fixed schedule I would strongly suggest that you avoid…read morethis company at all costs. Although the vast majority of the people that you come into contact with at Shoreline Plumbing are very helpful, any proposals for your work must all go through 1 man, Bob Vasquez, which means that you are likely going to have to wait for days just to get cost estimates for any work that you need doing. I have been waiting for 3 days waiting for a proposal to do work on my house. And this was for very straight forward work that did not require any investigation in order to complete. Very disappointing after dealing with some very nice and knowledgeable people previously.

On Wednesday said would call Thursday to schedule for Friday. It is Saturday and no call…read more Did not call back when said they would. If they can't call, I doubt they can show up on time if at all.

Very professional company. Came out promply and on time. Fixed problem and would highly recommend.read more

James was friendly and respectful. He came out quickly to fix my plumbing issue. Will definitely…read moreuse him again.

Mr. Rayburn was able to install a water heater the same day. He was professional and made sure to…read morekeep the work area clean. He made sure our gas water heater was on and heating before he left. I would recommend him for any of your plumbing needs.

Got a $25,000 (of which $17,000 labor) estimate for re-piping a 1,244 square feet home with two…read morebaths. They charge $1,125 ($225/hr) for an isolation test. Way too expensive. Google AI says "the typical range for a whole-house re-pipe falls between $4,000 and $15,000 [...]If you opt for PEX pipes, which are generally more affordable, the cost can range from $4,200 to $6,000 on average."

I would highly recommend them based on my two experiences with their plumber JD. JD came to our…read morehome 2 1/2 years ago to run some gas lines and install a tankless water heater, so when I needed a water line capped in my wall I called Graf and asked that JD was assigned to my job. He is thorough, efficient, and cleans up when he is done. I was a little concerned where the cost would end up on a time and materials job, but it was a fair price for the work done. The only issue I had was the that their answering service did not relay my message, so I had to call back the next day to set the appointment. I cannot vouch for their other plumbers, but JD is great and I will use him for any job that I can't handle.

We have been active duty military and lived on military instillations for decades. We haven't had…read moreto hire a plumber, ever. We had a small leak and I initially contacted a big named (via seeing a commercial) but really wanted A plumber that I could know and establish a relationship with. Have "my plumber" Mick is the man! Very fair, respectful, responsive, and skilled.

Everything was as planned and no surprises. Workers did excellent work and cleaned up before they…read moreleft. Price was also reasonable!