I made the mistake of calling Plumb Line back to install a vanity on my second floor the following…read moremonth of writing my original review. THEY FLOODED MY HOUSE. I ordered a vanity that had three wide, sliding drawers.Kevin informed me that the piping would need to be altered for it to fit properly. I paid for him to change the piping within the walls, alter the vanity so that the drawers would fit, and he also installed new shut off valves and altered their location. After he removed the original vanity and piping, nothing remained that wasn't installed by him. His failed installation resulted in my entire two-story home flooding and my family being homeless for over 6 months. It has almost been a year, and we still haven't recovered. Because the business wasn't picking up the phone at the time of the incident, I called my insurance company. Afterward, Kevin verbally admitted fault and offered to pay me partially for my insurance deductible in front of a witness. I had enough sense to decline his offer, but he admitted fault nonetheless. Nearly a year later, he's changed his entire story and is pretending to not know anything about the incident. If I were reading this review, I wouldn't need much more information to put this company on a list of businesses not to use, but just in case you do: Are you willing to risk your home suffering damages that cost hundreds of thousands of dollars? Are you willing to risk having to live in nearly a dozen different hotels, motels, and apartments within 6 six month timeframe? Oh, and imagine doing all of this during the height of COVID-19. Stay. Away. From. This. Business.

Responsive, speedy service. Extremely professional and get the job done right the first time…read more Recommend highly!

He showed up on time, with a mask, and went directly to work. I LOVE that he only has flat rate…read morepricing. He says he's been doing this work long enough to know how long it should take. He replaced a toilet, showerhead and a sink pop up in less than 2 hours. He did not make a mess and everything seems fine. My only complaint is that he is not setup on paypal and there is a 3% fee for using a credit card.

Can't say enough great things about this company and professionalism. Today was the second time…read morealready I had to use their services and they are TOP NOTCH!! I decided to dabble in a little bit of home improvement by redoing my downstairs powder room. Well, after about 3 days of messing things up way beyond my expertise (loosely used term) I had to call the real deal experts and save my hind parts. Chris came in and assessed the situation and had everything straightened out in about an hour. He was prompt, courteous and extremely tactful about not letting me know how bad I had screwed things up. I called him back out today and he had everything going in no time. If you are looking for affordable this company is definitely tops but what sets this company apart from everyone else is his professionalism, courtesy, and overall good-guy personality. I will definitely be using him again and I will definitely be recommending him and his company to everyone I know. Great job!!!

The lateral drain for my 100-year-old house is backed up and I was having trouble getting access…read morefor a big drain-cleaning snake through the basement drain. My brother owns rental properties, uses Williams, and recommended him to me. I called on the Friday before New Years Eve and he answered quickly. Unfortunately for me, he's on vacation out of state, but (with his kids playing in the background) he patiently gave me enough information to get started on solving this problem. I didn't get a voicemail or answering service. He answered EVEN ON VACATION and helped me out. So... I'll call him when he's back but for now I'm able to make progress. He's a stand-up guy.

We used them today for a toilet repair. William, and a colleague, came out when promised and fixed…read morethe issue in about an hour and a half. The rate was generally about what I expected and they worked with my tenant and took payment over the phone without requiring my presence - which I very much appreciated. I would use them again. Also, the owner answered the phone over the weekend - even though he couldn't help me then. I had called a number of other plumbers and was just getting voicemails (some of which were full) even when calling 24-hour businesses.

good communication, professional. Offered up front pricing and explained billing. Was available…read morewith my work schedule. Will use again

I wish I could give 10 stars! Very professional, work done was outstanding! Very respectful to me,…read moremy home, and the importance of my needs! I would recommend Mr. Clark to anyone with plumbing needs. I am already making my list for future projects! Thank you so much!

I am thrilled with the job they did for us. They did exactly what they said they would do, in less…read moretime, and under budget. This was after another company goofed up the job first. We had a water main break on a Saturday while out of town. A relative was able to shut off the water to the house until we were able to get home. Long story short, DH found USA Pipe Repair, a small family owned business, who was able to deliver a quote, get Miss Utility to come out and locate the underground lines, obtain the needed permit from the County and drill a new water pipe without tearing (trenches pipe repair!) up my yard and restore water service to my house all in the same day! The entire drilling process and reconnection of water took less than 2 hours! Amazing! We are delighted with their work and with commitment to restoring our water service as quickly as possible and without tearing up my yard and driveway to do it! They worked us into an already busy day to help us. You just do not get that kind of commitment from many companies.

This is a fantastic company that went above and beyond my expectations. First of all, they…read moreanswered my call and advised that they could be out to clear the drains that same day. 2 hours later, Cody and his assistant are at my house readt to work. They were very professional and polite. Taking off their boots before coming into the hojse showed that they care about their customer's property. They explained what they found and what they needed to do. Cody and his co-worker worked together and got the issue cleared up with their Jet-Wash. They cleaned up after themselves. The price was very reasonable for what they did. I will recommend them to anyone!!

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

We contacted Advanced Plumbing due to a sewage smell in our basement. They arrived 2 hours late,…read moreafter they called me multiple times to confirm the appointment window, but never called to indicate they would be +2 hours after the appointment time. They quickly identified the smell was a dry drain and had me pour water into it. They spent less than 5 minutes in my home. This cost me $190.00. - $120 for labor (???), $60 for the trip, and $10 for supplies. $190.00 for a plumber to be +2hrs late, spend 5 minutes in my house, and for me to put water down my drain. They didn't even take a tool out of their truck. DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY.

Michael was amazing and backed the quality of his work! We had a complicated situation with where a…read moreburst pipe was and he provided options and helped us work on plan to address some changes needed overtime so we could manage the cost. So glad to have found him!

I called and got a answer right away, he was out to my house within 20 minutes. Mike was courteous…read moreand informative. He fixed both toilets within a hour and we were good to go. The service was great price was even better and quality was amazing. Thanks for your help and now I have a Plumer for future projects when needed.