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    Land Rover South Shore

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

    Services - Land Rover South Shore

    Auto brake repair

    Auto engine repair

    Auto general diagnosis

    Land Rover South Shore Photos

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    8 months ago

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    NWI Mobile Auto Repair

    NWI Mobile Auto Repair

    1.0
    (1 review)

    I don't usually leave reviews like this, but this situation has gone beyond unacceptable and needs…read moreto be documented. I initially contacted NWI Auto Repair which Shelby answered on January 26th to inquire about a tire repair. I was told they were having car trouble but would follow up, which they did. Randy (the owner) came out to put a spare tire on while the original tire was to be repaired. Payment was sent, and a service time was scheduled for today at 11:00 AM. At 10:32 AM, I reached out to confirm the appointment and was told again that there were car issues and the time was pushed back to between 2:00-3:00 PM. I accommodated this change and waited. From that point forward, I was given the runaround all day. I was first told Randy was "nowhere to be found." Then I received another message stating that my tire was in her stepson's truck and that he would bring it after leaving his girlfriend's house. That never happened. After multiple attempts to get a clear answer or timeline, I was ignored entirely. The final message I received stated that I needed to "stop harassing her" about my own property and that she would "get around to it when she can." This is not just unprofessional it is deceptive behavior. I paid for a service, my property was taken into their possession, no service was completed, and I have neither received a refund nor had my property returned. Instead, I was met with excuses, shifting stories, and ultimately dismissal. I tried very hard to avoid leaving a negative review because I respect people's hustle, but this experience strongly reflects scam-like behavior and a complete lack of accountability. Please be extremely cautious before doing business with this company.

    From the owner: We are the ONLY local small business that offers HALF of the diagnostic fee to be added towards…read moreyour total amount of labor for repairs! * All payments are requested only in person! We will never ask you for payment prior to our initial arrival. * Any questions or concerns? Are you ready to schedule your appointment? Please contact me directly at 219-840-3332 and I will be happy to assist you!

    Land Rover South Shore - autorepair - Updated July 2026

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