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    US 30 Motors

    3.7 (3 reviews)
    Closed 9:00 am - 2:00 pm

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    Southlake Nissan

    Southlake Nissan

    2.6
    (48 reviews)

    Southlake Nissan and service department with Randy Kawanna in charge is simply the finest I have…read moreever dealt with in my 50 plus years in NWIndiana. We were having some problems with our 2015 Murano and out of warranty but yet problems which are odd. Randy handled all by getting me in and resolving all problems at no cost since problems were odd indeed. Told me he appreciated our so many years buying Nissans from them and told me this was the least he could do. So very nice, appreciative and showed me high character and caring attitude. To say the least we have already purchased over 10 nissans from them and it will continue. Thanks you so much Southlake Nissan and especially Randy.

    The service department is a joke. There is no honesty or integrity at all. Our 4 month old…read morebattery kept dying. We had it jumped by AAA. They said the alternator was in great shape. We brought it to Nissan to see if there was an electrical parasitic draw. They checked and said no it was the alternator to the tune of $2300.00 and a clamp was needed for $300.00 - with tax and fees the total bill was $2934.00. I told them AAA said alternator was fine. They disagreed. Long story short I picked up the car and took it to a mechanic. Come to find out alternator was in great shape. The problem was a bad cell in the Die Hard battery which is under warranty. They are swapping it out for a new battery at NO CHARGE. Free diagnostic testing. RUN from the service department!!!

    SouthLake Kia

    SouthLake Kia

    2.3
    (51 reviews)

    Worst car buying experience I've had in over 50 years! Where…read moredo I start? 1) Car was advertised on line with a cash price, only to learn it wasn't the cash price but with financing. 2) Salesman tried to upsell with a $500 rear brake flashing light option and $1800 for the ceramic coating and interior protection. I declined the light and negotiated the price for the protection, only to learn right after it was already on the car (they automatically put it on all their cars. I was told the price was for the warranty). when I said why didn't you tell me that, I was told, " oh, did I forget to mention that ?" I felt that to be very deceptive and lost my shit! 3) I was going to return a few days later, on Tuesday to pay for the car, the salesman told me that he didn't know if the factory rebate would still be offered then, but when I call into the dealer the next day , I was told it was good til Monday, so I hurried to pay then. Why did the office know this and not the salesman?? 4) During the time I was finalizing the deal, I called for the sales manager Juan as I wanted to switch salesmen, left a message and he never bothered to return my call (I know he was there as I was told later he was) 5) When you sign paperwork at night, no one is in their building so you have to walk to the dealer next door to meet the finance guy. I guess he cant walk over on a cold winter night to accommodate the customer 6) The next day, after everything is complete, the "thank you" email comes in and we are asked to fill out a survey. No survey included so I requested one. never received that either. I guess they knew it wasn't going to be a positive review Had they not had the exact car we wanted (couldn't find it at any other dealer) I would have walked out after the I was told about the extras that were already on the car

    They were deceptive when selling me my Kia, they lied about things. I would never go there again.read more

    Toyota of Merrillville

    Toyota of Merrillville

    2.7
    (67 reviews)

    Rick in the service department was absolutely incredible. My car broke down in the middle of…read morenowhere and the closest place I could get it towed was TOM. Needless to say, I was a bit shaken and scared of a possibly catastrophic engine failure but Rick walked me through my 100+ diagnostic and was able to get to the root of the problem. Not only was the service quick, but he assured me throughout the process and called to check on any additional services that needed to be completed. This is why I love Toyota, they were committed to keep my 15 year old Prius (Car-E Fisher) in running condition since she still has low miles for a 2009. The online review of any issues is really great!

    DO NOT BUY USED CARS HERE!!!!…read more I have been slowly putting money away, just turned 52 years old and have never had a car note in my life and plan to keep it that way. Ran into Nick the salesman who was polite and courteous as all hell and this review should not affect him whatsoever. I see a ad on fb for this 2017 jeep grand Cherokee with 125,000 miles on it, I call nick answers and says cool we'll see you tomorrow. Come in wife takes it for a drive and loves the way it drives. Fill out all the paperwork and pay close to $11,000 all in $100 bills. Have to wait for title to register and plate in Illinois. After a couple days of driving it wife says gary my heat ain't working. It's blowing cold so I grab a jug of coolant and fill it up ok maybe it's low. Week and a half later same thing. Ok now we got a leak or worse. So I scope the water pump and see no moisture around there and fill up coolant for the third time checking all the hoses. Squeezing make sure when under pressure it's not spraying to no avail. Kinda forget about it until 10 more days needs more coolant. Decide to call around and get a diagnosis from a shop. Told bad head gasket but I don't want to believe a company as big as Toyota of Merrillville would sell me a vehicle with a bad head gasket. 2 weeks later (had to make appt) I get into the 2nd shop and they don't repair them but diagnose them in black and white a multi million dollar car company screwed the lil man to make a buck. They can afford to eat something like this, understand I bought as is with no warranty implied but the fact that yall even put this on ur lot at such a high price when it should of gone to auction is absurd! So take note if you got a pos and bring it to this place just realize they gonna rake someone like me over the coals and overcharge them for it without doing any repairs outside a oil change and maybe tire rotation. I wouldn't send my blind sisters ex husband here whom I hate! This place just has a deceptive practice and will be contacting attorney generals office because if they topped off the fluids and didn't see the additives in coolant floating then they put it in there. And now after investing $11,000 in a vehicle now I gotta spend another $3000+ fixing a head gasket and hope the head or pistons aren't warped. This place is PATHETIC!!!! Owner should be ashamed of himself if I had the money id rent a billboard right on hwy stating they sell cars with bad head gaskets I'm sorry this is so long winded but I needed to get it all out and if I can stop even 1 person from being ripped off like I was then it will all be worth it!

    US 30 Motors - usedcardealers - Updated June 2026

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