I've been a customer for several years. Mike and his guys know cars. They have been there for our…read moretwo cars, whenever something breaks. He always gives you a heads up about any future problems he sees coming for your car. Which I appreciate with my older cars. I usually come in for complicated electrical repairs or suspension work, but they can do most anything.

The team at Town & City is AWESOME…read more Mike really knows hit stuff. He has been able to diagnosis issues over the phone for me with a 90% confirmation rate once his crew gets in there. And has never charged us for what he thought is was once he gets in there and finds the real issue. GREAT group and Jack it a GREAT story teller!!

I started my search for a '65 Mustang.  I wanted to 'relive my youth'.  I saw a '65 Mustang and…read moreemailed HaggleMe.  Kim Flynn responded and off we went!  We corresponded almost daily, with all my questions and concerns.  I felt an 'ease' with my correspondence with Kim.  Meaning, I didn't feel 'could this be a scam?'  Kim gave me all the info I needed to verify that this is a legitimate business.  Plus, I did some research on my own. Yes, I came across a definite scam and another potential scam (never did verify if it was a scam or not), so, I was wary.  After verifying this was a legitimate business, I proceeded with my transaction.  Kim was with me EVERY step of this adventure, from answering ALL my questions, to my transaction, to transporting and, finally, to delivery.  And what a day!  What a thrill! By the way, I'm not a guy who knows all/anything about cars.  But a 74 young grandmother who just wants a 65 Mustang, like my first Mustang I got back in '67.

Well I'm was real skeptical @ 1st but HaggleMe is the real deal. This car is on its way to me.read more

Decided how much time to buy another vehicle and I don't wanna spend all this money. I'm brand new…read morevehicles so I contacted Carmax immediately was approved and from the minute I did the application to the second I left I could not be more pleased the way I was treated with such dignity and respect like I was part of the family. I wanna give a big shout out to Ken and to Cassandra and Ryan all for making it a wonderful wonderful experience the car is fantastic. It rides like a dream and I couldn't be happier. I recommend everyone if you're looking for a new vehicle go to Carmax. They have a variety and they just treat you so well and they go out of their way to make sure your experience is wonderful. Thank you so much again. Can't wait to see you again in a few years.

had to wait until over 45 minutes for an appraisal and when that was finally done they offered me…read more$500 for a clean car and said i had to wait another 30 minutes to print my check, shitty company mfs just wanna make a profit

The service department is a joke. There is no honesty or integrity at all. Our 4 month old…read morebattery kept dying. We had it jumped by AAA. They said the alternator was in great shape. We brought it to Nissan to see if there was an electrical parasitic draw. They checked and said no it was the alternator to the tune of $2300.00 and a clamp was needed for $300.00 - with tax and fees the total bill was $2934.00. I told them AAA said alternator was fine. They disagreed. Long story short I picked up the car and took it to a mechanic. Come to find out alternator was in great shape. The problem was a bad cell in the Die Hard battery which is under warranty. They are swapping it out for a new battery at NO CHARGE. Free diagnostic testing. RUN from the service department!!!

We purchased a new 2022 Rogue from Southlake that has the lifetime warranty. I am pleased to say we…read moreare in the process of trading it in on another car brand. Vehicle was fine but dealing with Southlake Nissan was terrible. The warranty is scam, change brake fluid at 20,000 miles and spend three hours for an oil change so sales can badger you about buying your vehicle if you purchase a newer one from them or finance the inflated routine maintenance. The real eye opener was when we finished the deal to trade in our Rogue. Instead of my wife saying she's not looking forward to a payment again, it was "Thank god I don't have to go to Southlake Nissan anymore".

Worst car buying experience I've had in over 50 years! Where…read moredo I start? 1) Car was advertised on line with a cash price, only to learn it wasn't the cash price but with financing. 2) Salesman tried to upsell with a $500 rear brake flashing light option and $1800 for the ceramic coating and interior protection. I declined the light and negotiated the price for the protection, only to learn right after it was already on the car (they automatically put it on all their cars. I was told the price was for the warranty). when I said why didn't you tell me that, I was told, " oh, did I forget to mention that ?" I felt that to be very deceptive and lost my shit! 3) I was going to return a few days later, on Tuesday to pay for the car, the salesman told me that he didn't know if the factory rebate would still be offered then, but when I call into the dealer the next day , I was told it was good til Monday, so I hurried to pay then. Why did the office know this and not the salesman?? 4) During the time I was finalizing the deal, I called for the sales manager Juan as I wanted to switch salesmen, left a message and he never bothered to return my call (I know he was there as I was told later he was) 5) When you sign paperwork at night, no one is in their building so you have to walk to the dealer next door to meet the finance guy. I guess he cant walk over on a cold winter night to accommodate the customer 6) The next day, after everything is complete, the "thank you" email comes in and we are asked to fill out a survey. No survey included so I requested one. never received that either. I guess they knew it wasn't going to be a positive review Had they not had the exact car we wanted (couldn't find it at any other dealer) I would have walked out after the I was told about the extras that were already on the car

They were deceptive when selling me my Kia, they lied about things. I would never go there again.read more