I've wanted to go to the brick n mortar store for years!! So shortly after moving to Kansas I'm…read morethrilled one is so close !!!

Staff are rude, not helpful and snotty. I looked for assistance and was met with sarcasm.read more

I was forced to use this company by my builder when my house was built, and the experience has been…read moreextremely disappointing. I purchased several light fixtures from them, only to later find the exact same lights at Home Depot for one-third of the price. On top of that, about ten of the fixtures were missing a small bolt/nut that holds the shade in place. This makes changing a bulb extremely difficult. Only one fixture included the correct part, which is how I even realized the rest were missing. I searched every hardware store in town for this tiny 15-cent nut--no one carries it. When I contacted Wilson, they told me to reach out to Maxim, the manufacturer. Maxim then told me to contact Wilson because they were responsible for making it right. In the end, I was told I'd have to pay $10 per light fixture for each tiny nut--something that should cost pennies and should have been included in the first place. This is unacceptable customer service. After paying hundreds of dollars for fixtures, the least they could do is provide the missing parts. You would think a lighting store would carry basic hardware for the products they sell. Instead, for what they want to charge me for a few tiny nuts, I could buy several brand-new lights. Absolutely ridiculous. Would not recommend this place at all

Deb did such a great job of listening to our needs and helping to design the perfect look. Lance…read moreand Joe were professional in their installation and flexible. Thanks for putting f the final touches on our new home.

*LED lighting on bookshelves for our wall library.* Kody…read morewas resourceful and quick thinking with efficient ideas for our project. We really appreciate how patient he was with us. Great value and it's a bonus that he is a friendly person and easy to work with! We absolutely love the look of our wall library! Highly recommend this company for your electrical needs.

From the owner: 24/7 Emergency Electrical Service • Residential Electrical…read moreInstalls and Repairs • Panel Upgrades and Replacements • Whole-Home Rewiring Wiring • Outlet, Switch, and Fixture Installs • Code Corrections and Safety Inspections • Exterior and Garage Power Solutions • Clean, Professional Work with Fast Turnaround

Outstanding selection and superior customer service. This is where the professionals go for…read moreproduct. The staff is very knowledgeable!

Been going here for years. Bring in the bulb that needs replacing, know how many watts you want,…read moreand this store will likely have it. Excellent customer service!

I was in the market for a new wall-mount oven. My husband and I went to their showroom in Lee's…read moreSummit and talked to one of their salespeople. They did not have on display what we needed to replace our current oven. The salesperson was helpful and pulled up online an oven that would have probably worked--to the tune of over $2300. Next was to have their person come to our house to pre-measure. They wanted me to pay the entire amount before the pre-measure was scheduled--which I refused since I wasn't going to pay for something if it wouldn't fit properly. Also, the oven I wanted was out-of-stock with Whirlpool and nobody had any idea of when one could expect delivery. If the measurements all worked out, I agreed to pay half upfront to get it ordered. Their associate showed up for the pre-measure on a Friday afternoon and after running some compilations, said he would have to get back with us that following Monday. We said that would be fine. That was the last I heard from anybody at Ferguson--neither from that guy or from the salesperson who originally emailed me a formal quote. Not even a courteous follow-up on the project. That's been over a week ago. I guess they don't need our business--I was wanting to buy local--but their customer service is terrible. I'm done with them and since I never heard back from them, went to NFM, spoke with the most knowledgeable salesman, found the perfect oven, and saved probably @ $800 in total. Delivery is already scheduled. The ratings on Yelp for this business were somewhat to be desired but I thought I'd give them the benefit of doubt. Now I know why and I'm adding my own one-star rating.

Great amount of merchandise, however customer service is horrible. I went there a couple of months…read moreago and had bad service then, also. I decided to try again today. I walked around looking at everything for over an hour. Not one person offered to help me or asked if I had any questions. I will not be ordering my appliances, plumbing fixtures, lighting, etc. from there. Really bizarre that they don't appreciate a customer.

I haven't been in person yet, but just from talking on the phone with Jessica, I'll definitely…read morecheck out the store soon! I was looking for a locally owned business that actually sold bulbs, as sadly, the other local lighting stores don't, and the big box stores don't sell the good quality ones. Jessica was extremely helpful and friendly on the phone, and said that they had some available in a different lum/K than I was looking for, but could order them. It's so nice to see a company that cares about quality products and customer service!

Very helpful and customer service was great. We will go back if we need parts or serviceread more

NO OTHER COMPANY was willing to have this level of transparency, integrity and honesty. Kevin, May…read moreGod further bless you and this business! I have been looking... And I can with confidence affirm that this is the absolute BEST electrical company for pricing (based on my quote and conversation with Kevin). Will provide an update upon completion of the job.

You have to show up…read more I called to have some minor electrical work done at my home. I sent a description of what I wanted and even provided photographs. I was told my appointment was his first stop on the scheduled day but he never showed up. I called after he was more than an hour late. The woman that answered the phone said she'd call the electrician and get back to me. Twenty minutes later she called and said "he dropped the ball". Yes, he certainly did. It sure makes you wonder about the legitimacy of all of the 5-star reviews he has (mostly from Yelpers with only a few reviews).

On time for their appointment, expedient in their service. Professional, polite young man!read more

they came to fix a water leak in my control box and responded very properly when my regular…read moreirrigation guy said it would be two or three months before they could make a service call. These guys came out to fix my problem. Adjusted my sprinkler heads. I signed them up for annual service. Appreciate your professionalism, competency and responsiveness. Yes I recommend them.

Timothy and his helper replaced an attic fan in our 21 year old residence. Their work was…read moreprofessional, timely, efficient and clean. They arrived on time and went about their work with good precision. They made adjustments as needed without any issues and still got the job done efficiently. The only issue encountered was a digital switch did not arrive before the installation. Being winter we were not going to use the fan right away anyway and Timothy came about two weeks later and quickly installed the new switch. We are so pleased with their work we have asked for a bid to replace some old light fixtures and add a couple. I am confident we will be working with Landis Electric again.

Wow! What an amazing contractor. Showed up on time, covered the floor and furniture with tarps,…read morethen cut all the can lights in. Cleaned up after themselves and were very friendly. We will definitely be hiring them again. Great job Landis!

We found Doug Bringman and his employees to be truly professional. We have reached out to NITELITES…read moreover the last few years to assist us on 3 different occasions for projects in the Villas of Lionsgate. Their work is first class and they do the job right. We found them to be very reasonable in what they charged us for their services. We plan to continue to reach out to NITELITES for any other lighting project we may have. Links Villas at Lionsgate Committee Overland Park, KS

From the owner: Kansas City Lighting Contractor, NiteLites, offers top of the line brass and copper light fixtures,…read moredeveloped and manufactured by NiteLites and are championed by our one of a kind client service technicians and exceptional warranty. Our entire line of landscape lighting is expanding to reflect the needs of our residential and commercial clientele. We install the best Kansas City deck lighting and manufacture the best Kansas City deck lights. In addition, these Kansas City flood lights, Kansas City spot lights, Kansas City fountain lights all come with a lifetime warranty and resist even the most harsh natural environments.