Great shop that does super work! Professional staff, a good stock of the best gear, and fun rides.read more

Recommended. Expert technicians. Reasonable fees. Fast service. I have an old recumbent that…read morethey keep running like a swiss watch.

Our wheelchair had two flat tires and Jeff not only found the right pump for us at a great price,…read morehe went out and filled the tires with air. His shop is amazing. I really wanted to buy an electric bike and he has all sorts of specialty cycles. His friendliness made all the difference!

This is one of my favorite bike shops in town. Great service today from Wayra and Ivan at return on…read moreSunday. It was a beautiful day in Eugene and this bike store worked out great for me as I was up from out of town. Had a great bike and great rides.

This review is wildly overdue, about three years overdue, but I've been meaning to write it because…read moreEugene Electric Bicycles did such a great job on my bike. They converted my 2010 Marin mountain bike into an e-bike, and it was not a simple project. I have a small frame, wanted solid range, and needed it to work safely with a rear child seat. Alexander went back and forth with me for months figuring out what would actually work. We initially tried to make a triangle battery fit inside the frame. Once the real measurements came in, it was clear the manufacturer specs did not match reality and it just was not going to work. Instead of forcing it, Alexander pivoted. He found a rack with the right weight capacity and then custom-machined and reinforced it so it would be sturdy enough for both the battery and a kid seat. That attention to safety and detail mattered to me. Throughout the process he was thoughtful and straightforward about tradeoffs, timing, and cost. Nothing was oversold. When I had a quick issue after pickup, they replied to my email quickly and helped me troubleshoot it right away. Three years later, the bike has been completely reliable. The setup feels stable and balanced, and it has allowed me to keep riding in ways that really matter to me. If you are considering a conversion and want people who take safety and craftsmanship seriously, I would absolutely recommend Eugene Electric Bicycles.

The following is a recent situation I endured with this company…read more Eugene Electric Bike management, I had my E-Lectric bike in for a flat tire. I was given a quote of $60.00 to fix the tire. I was surprised how fast you fixed it, but the charge was $76.00! Although I was not thrilled with the response that there was an additional charge for a new inner tube, I decided to let it pass. Then I noticed my cell phone holder was missing. Your representative said they couldn't find it but would continue to look for the missing part. I had to buy another holder and sent you a text requesting a refund of the cost. Since the cost was $16.00 for anew holder and the difference in the cost of the bill and the estimate was $16.00, I would appreciate a refund of $16.00. Jack, The price you were quoted is the price you paid. The remainder of your phone holder is not at our shop. As you stated, it was a fast turnaround. Your ebike was in one area of the shop and nothing was removed from the handlbars. We are remiss that you lost your item at some point... But have no fault in this. You contacted us for a job, that job was done, that is all. Perhaps it would be best for you to take your ebike to another shop going forward. We wish you the best. V/r, Alexander Eugene Electric Bicycles Oh I will and your service will be noted when I rate you online. You might want to reconsider. Jack Your intent is noted. We simply do not have any role in your missing part of your phone mount. Better that we not have further correspondence as no good could come if it. Please do not message us again as we will not provide any further services for you. Still wish you the best of luck V/r, Alexander Eugene Electric Bicycles If this is how you treat a returning customer, I think others should know what a shoddy outfit you are!

Courteous and prompt. They fixed my bike for a reasonable price on the spot so I could go and ride…read moreAlpine Descent the next day.

This is a great Eugene bike shop! They have a good selection of equipment and very knowledgeable…read moreand helpful staff. I came in to check out one alt handlebar (Jones H Bar) and they had it in stock along with the other bar I was considering (Surley Moloko) so I got a good feel for both of them. They had a good price on both too. In a world of mega shops and online retailers, this is the kind of place really stands out, allowing the customer to check out equipment hands on and make better informed decisions. Edit to add: a couple things that this shop didn't have that made it a great place to shop; no high pressure, and no "hyper-masculine" attitude. I was able to look and check out items without someone peering over my shoulder, and a number of different folks came in and I noticed the staff was helpful to all of them. As to the lack of a hyper-masculine culture- well anyone who bikes a lot knows that biking, and bike shops tend to suffer from a certain culture- lots of talking of pace lines or peloton, shredding and scar comparison. They can also be dismissive of overweight and older people (such as myself) who might need, um... more robust equipment.... The staff treated this middle aged ultra Clyde as a serious rider which I really appreciated. This shop was very oriented to bikes as fun an and transportation, with gear that is useful to most people who want to get out and enjoy riding and commuting. They may have more specialized equipment as well but I wasn't looking for that and so can't speak to it. But if you are an avid rider looking for more comfortable handlebars or that perfect rack bag, they definitely are worth checking out. Got the bars and tape and very happy with my purchase!

Beat in class. Come here or their other location for the best bike service in Eugene! The people…read moreare helpful, and fantastic at what they do (repair and sell bikes). I made a mistake and went elsewhere, learned my lesson! Sticker approved.

Went in on a Sunday with a tire leak. Called and the guy on the phone assured me I called the…read moreright place went right over and was greeted by Matthew he was amazing and fixed it right there. This was such a great experience I would recommend anyone looking for quality and excellent customer service to buy your bike and any accessories to this business

I went in today with a Spec carbon wheel that has a problematic valve. Turned out that thing was…read morecorroded through and through. I'll need a replacement valve (it's threaded) but since I am in Eugene for only a few days and it will need to be ordered, they were not able to help me with the repair. But, they did help me figure it out and made helpful suggestions, all for free. Speedy, too. I appreciated their help and it looked like a nice shop.

Good staff, selection and just about everything else is great !…read moreWhen they couldn't help me they referred me to a place that was close

Fit these bikes to our bodies with al, accessories and very knowledgeable crew and staff…read more.. purchased Kona . Went back bought another for sister

Bought a bike from an East coast company that has an agreement with Lifecycle to assemble bikes for…read morethem for customers in Eugene. The bikes at Lifecycle seem pretty high end, whereas the bike they assembled for me would be mid to low, and honestly, I do have trepidation walking into high end bike shops as workers can be really snobbish. In fact, customer service in general at the moment is not the best anywhere, so my plan was just to get in and get out. And let's not forget, I wasn't paying for the service. Anyway, these guys were great, real friendly, real down to earth, and they treated me no differently than if I had been picking up a 5000 dollar bike. It is such a relief and a bright spot nowadays to be dealing with people in stores that really want to have your business, and these guys know how to make a customer feel welcome. Got the bike home and noticed a clicking in the rear wheel that I couldn't figure out, so called them and they said bring it down and they'd take care of it. That is exactly what they did. On the spot. The problem wasn't obvious and they had two or three guys looking at it, test riding it, trouble shooting it. Instead of treating it as a burden, work that wouldn't be charged for, they seemed to treat it as a challenge. So I hung out in a local cafe for a bit, they called me, I came back and picked it up, no problems since. I just can't tell you how rare it is to find people who take pride in their work, enjoy the challenge of it, and know how to make their customers feel welcome and appreciated, even, in this case, ones who are not paying a dime. Thanks guys. I would recommend you to anyone, and I will be sending a letter saying the same to the company I bought the bike from. They chose a good partner for this service in Eugene.

Scott at Bicycle Way of Life's 6th Street Shop, which is devoted solely to road bikes and cross…read morebikes, went way out of his way to help me and my fiance choose our first road bikes. He spent at least a couple of hours with us, carefully adjusted the bikes we tried out, sent us on two long test rides, and advised us in ways that made it clear that it was more important to him that we find the right bikes for us than that he make a quick sale. In the end he made what can be a kind of scary purchase (road bikes are quite pricey compared to mountain bikes, which is what we used to ride) totally painless. I know I'll be returning to his shop for advice and tune-ups and that he will continue to be a valuable resource as I learn more about the world of road cycling. I would feel comfortable sending anyone here for a road bike.

I hired him based on the quote he gave me. So glad I went with him! I had an aftermarket…read moretouchscreen stereo and back up camera to install. The first attempt was cut short with a defective unit. The second attempt we had a working unit but the AC unit was unsecured in the console. After contacting the manufacturer, we got everything set up perfectly. The whole time he was perfectly willing to deal with the setbacks, never asked for more money or left me hanging. He is a good man, and thorough. 5 stars in my book and you should absolutely hire him!

From the owner: Electric Scooter Repair and tuning. All general electronics including automotive audio, home…read moreoutlets and some appliances.