I first came to this store around when it opened almost 10 years ago and loved it. Great service…read moreand really inclusive sizing. This rating is for my recent visit. While the selection still seems great and most of the associates seemed friendly, the associate I ended up with did not seem interested in talking with me. We spoke briefly but in the end I didn't feel there was space to ask in depth about what I was looking for and I ended up leaving without buying anything. Still 3 stars because I do love this store and plan to give it another chance next time. I ended up going to the Manhattan location and had an excellent experience there.

Service was not good the store is not inviting you are not greeted and they measure you by eye…read moreballing not measuring tape very odd. Did not buy anything it was dingy and very little lighting. No selection and just not what is said online. I can't tell you about the value because I didn't buy anything however they need to put money into the store and make you feel like they want you in there! Horrible experience and customer service

This shop is funky and fun and carries a lot of common brands we know in plus sizes at a discounted…read moreprice. They also have a featured designer rack in the back of the store near the fitting rooms. The one that they had when my bestie and I went was extremely expensive. She designed luxurious coats and wraps. One of the wrap vests looked super cute on me, but it was too expensive and there was no label as to what material was used. It did feel like polyester, however. The people who worked there were very kind and helpful and patient. Happy shops!

I love the idea of this store!…read more I really wish they wouldn't only let you keep store credit for a year -- as plus size people, it's hard to find things that fit our bodies, so expecting people to be able to find something in store that fits them within this time frame feels unrealistic and limiting. Despite coming here 4-5 times, I've only once found one clothing item. I also think changing this policy would help their inventory! I have so many trendy/desirable items that I'd love to sell to them, but because of the time limit, I end up selling to Buffalo Exchange instead since their store credit doesn't expire.

This store reminds me of Joyce Leslie from back in the day. Lots of fashion and trends. Has good…read morewalkability- space not too tight. Dont expect more than a greeting at this location. Workers will not approach you to ask if you need help. So make sure you have time to search when you come here. Sales are great here when come on a weekday, and good shoe finds.

There's a lot to like about this store, for sure. Really appreciate the layout, there's plenty of…read morespace to try things on and dig through the racks, which are organized well by color and also type of garment. There's a wide selection and healthy mix of high end brand names mid-range stuff from Zara, Liz Claiborne, etc. Prices here are kind of all over the place -- used t-shirts priced at $25 are an insane concept for me to wrap my head around, but then you'll find a Christian Dior trenchcoat for $115...like what? My friend and I did insanely well here though, she got the cutest pair of lace up plaid shoes for like $30 (people on Depop were selling the same pair for $125 used). I walked out with a real Italian lamb leather jacket for $55 - so good that my dry cleaner was literally shocked at the price tag I'd left on when I brought it to him for a cleaning. Overall, a solid thrift spot to look through.

After a few recent disappointing visits to thrift stores in Manhattan, I was so pleasantly…read moresurprised by this store. The space is amazing - light filled and spacious which makes for a pleasant browsing experience. There are numerous and large fitting rooms which is unusual in these types of stores. Clothing is arranged by color, which is aesthetically pleasing but a little tougher to find things versus size sorting. They do have separate racks for plus sizes so that can help. In terms of selection, it was much more robust than what I have seen in subpar shops lately, a healthy mix of basics but also some fun things that I haven't seen elsewhere,, like crazy patched jackets and colorful jumpsuits. I did surprisingly well in my haul, almost bought an award dinner appropriate dress, and actually bought a dress and two sweaters. Prices are okay, not super bargains but not "I can't believe they're selling used clothes for these prices" either. Overall, I would absolutely return to this shop and it's worth the long schlep out.

Been around forever. My wife always feels like a movie star. 1-212-BIG-GALS until the end!…read morehttps://youtu.be/L40xvp171O8

My girlfriend and I had a wonderful experience at this boutique. It was a really huge space with…read moreendless one of a kind dress selections. Thank you Charisma!

I gave them two stars because theu sell some good basic tops that can be useful, but they get an…read moreF- for attitude towards their customers. They do not take returns if the item package was opened. As others have noted, their sizing is peculiar and their is absolutely no guarantee that yoir usual.size will fit but if you try it on you are stuck with it. Also, I and friends have had shipping glitches several times - items lost in the mail, etc., and they are never helpful.

DON'T GO THERE AND DEFINITELY DON'T ORDER FROM THE WEBSITE…read more They sizing is way off, the customer service is way off too. Fraudulent nasty rude let me can't the ways. save your money and your time, they are not worthy of it. lots of other vendors out there who are courteous and stand behind their product and website these people don't.

Very good store to go to I have been going to them for years ' and love the on line choices and all…read moreof the discounts they offered