I had been Looking for a ride from COS For a long time and…read morethis friendly fellow gave me all the great information about what needed soon ! I am happy Billups Transportation ! Thanks for being so kinds!

** Outstanding Service & Mr. Billups is great !! This man will deliver you to Canon City, Colorado…read more- pretty much any Southeast Colorado in a classy; stylish ride !! **

The driver was always on time and gave us precise directions on how to find him at the airport. He…read moredrove safely and at our destination helped with luggage. Highly recommend! There is a bottle of water for each passenger, a welcome relief!

TL;DR - Satisfied with: last minute change accommodation, friendliness of driver, cleanliness of…read morevehicle, communication with driver directly prior to pickup. Dissatisfied with: driver safety, communication with reservations (not being able to get ahold of anyone right away - they are very forthcoming that it takes them some time because they are on the road much of the time). I made arrangements months prior to get a ride from COS to a nearby hotel. Unfortunately, my flight was delayed and I missed my connecting flight. My only option was to take a flight to Denver (DIA) and get a shuttle from there instead. Thankfully, Mike was able to find me a ride with Dyanna. They were very accommodating. My ride was with one other passenger. I didn't mind sharing. It was difficult to get in touch last minute because the people answering phones are also the people driving. I'm really glad that we were able to make it work last minute, but like other reviewers have stated, communication could be better on that end. The only solution I see is to hire someone to be answering phone calls and texts and then dispatch the drivers. This is a very small business though, so perhaps Mike hasn't found that to be a possibility financially. Again, they made it work, so I am decently satisfied. On pickup, I found the driver, Dyanna, pretty easily because she was specific about which door number they would be picking me up. If you are flying DIA, it's simple. Follow signs for baggage claim once you step off the plane, then follow signs for ground transportation, then go to the 6th floor for Door 604. Dyanna communicated well upon pickup, asking for a description of myself so she could find me, then texted me her vehicle and when she was coming up the ramp. She was friendly as well. She told us about the area and made some suggestions about things to do. She asked us about ourselves. It was good conversation. She also has an extra USB port if you need to plug in your phone. My complaint though (and the reason for the three stars) is that Dyanna needs to drive more safely and carefully. She displayed a bit of road rage and got up to speeds of 90 mph! (Perhaps this is how people in CO drive? Doubtful, as she was passing a lot of people and tailgating them.) She made several comments of frustration about people not going fast enough and driving in the passing lane. I totally get it. I think we've all been there before. However, when you're driving professionally, you have to be on your best behavior. She also got off the freeway to avoid traffic (fine), but then on the side road people weren't going fast enough for her. She passed once it was legal but got dangerously close to a cyclist during a bike race/event they were having today. That's really unacceptable to me. She must not have seen him prior, but that's not really relevant as she shouldn't have made that driving move in the first place while driving customers. While I appreciate the urgency, I felt unsafe several times, and I'm really upset about the danger to the cyclist. Finally, her phone magnet that holds it to the mount kept falling off her phone and she fumbled with her phone five times (not exaggerating) while driving us. Someone had mentioned that Mike had snacks in his vehicle. Dyanna had water, which was nice. Snacks would have been really exceptional though as I was pretty hungry from the flight. Price for DIA to Colorado Springs was $55. Price for COS from a place in Colorado Springs is $35. Price from DIA was right. Price from COS was cheaper with Uber/Lyft.

I didn't read any reviews before booking. I had emailed and called beforehand, and the customer…read moreservice reps were responsive, knowledgeable, and accurate with their information. I asked about additional stops and learned that the driver makes a mandatory stop at The Academy Hotel--about 8 minutes--where you can use the restroom, stretch, grab a coffee, or just stay in the shuttle. My friend dropped me off at the Willamette Pl stop in Colorado Springs, which has a bus‑style waiting area. Yes, this might be an issue if you arrive in snow or rain! The staff member inside answered extra questions my friend had about their limited free parking. The van was clean and spacious. Other than some window noise, there was nothing that stood out. The other passengers (including children) were quiet the whole way to our destination. Overall, it was a great value. I can't even get a Lyft or Uber to the San Diego airport for what Groome charges. More importantly, the ride was safe. Our driver, Wade, transported us to the Denver airport earlier than expected, and I would definitely use this service again.

The driver left me and another lady at the curb, and took off. When I called the office, I was…read moretold we were a "no show" I was at the curb for 50 minutes waiting. The driver pulled up and said he could not get to the curb. HORRIBLE transport company. The lady I spoke to at their office was RUDE and not helpful. Another driver was on the inside lane, and he was willing to take us to our stop about an hour south. I was over 2 hours late arriving at 11:45p, and friends had to wait for me to arrive. It's hard to believe that they have any business at all. This all happened at the Denver Airport....I will no use them again

Found this place on yelp, so only fair to write a review…read more Needed a driver for an early morning ride to the airport and was nervous about getting an uber at that time. These folks came through and arrived to my location and to the airport on time. I will say an uber would have probably been cheaper, but having a chance to confirm a car offered great peace of mind.

The sprinter van was beyond luxury for our corporate events and the escalades are the best…read moretransportation to the airport. We will always recommend!

On Thanksgiving I used Infinity shuttle pick me up & get me to a hotel in Colorado Springs…read more Shuttle was clean, driver was friendly - despite the traffic, and it was easy to find them at DIA. Traffic on Hwy 25 is bad with construction & I was happy the driver got off and took the frontage road. On 12/1 set up a pick up at 3 am so I could make by 6 am flight at DIA on the busiest travel day of the year. So impressed that they put together a special pick up just for me and got me to the airport. Top notch outfit. Highly recommend. Definitely more personable, professional, and nicer then those ride share companies.

Does anyone work at this business office? I've tried calling 5 times and no answer!! Not even the…read moreoption to leave a call back number ... How do you run a business this way? Are you still in business? If not maybe take down your info

Awesome service. Driver was friendly and very helpful. I will definitely use this company in the…read morefuture. Please remember that the company keeps a portion of the drivers tips.

This was the worst experience I've had with a shuttle service. I definitely recommend going with…read moreany alternative. I called when I landed an hour scheduled departure and the lady told me the 7:30 shuttle would be leaving at 7:40. I showed up around 7:25 to the pickup location and by 7:31 there was no shuttle so I was a little nervous so called back to confirm. The next operator told me the shuttle had probably already left and put me on hold to call the driver. The operator refused to ask the driver to swing back around to get me and told me he only had one reservation. I asked why the initial operator had not advised me to book and the operator couldn't give me a good answer. Please use Colorado Springs shuttle as a better alternative. There is nothing like being stuck at the airport for an extra hour after a long journey and missing your meeting because of it.

I needed last minute help getting a ride set up from the airport and UFA's owner and staff went…read moreabove and beyond to help me under extremely short notice. They were responsive and courteous and helpful and available and the car service was impeccable. Pricing is comparable to other services but customer service is top notch! Highly recommend!

From the owner: UFA Transit focuses on providing a quality transportation experience without the extra costs of our…read morecompetitors. We are a locally owned and operated company that strives to provide the client with the experience they desire. Transportation, shuttle services operate 24/7. Normal office business hours for calls are 7am to 7pm Monday thru Saturday. Book instantly on our website for 24/7 service.