Horrible customer service, liars, fraud. They are not honest and will tell you they can fix…read moresomething they can't and charge you, tell you they buy stuff to come in then tell you they don't, over price everything. Ive only had horrible experiences here. Strongly recommend people not to waist their time coming there or you will be over charged and robbed. The stuff they sell don't work and they won't give you anything close to what you have is worth.

Google said they didn't close till 730. we pull up 5 mins before 7 and this place is already…read moreclosed???? took a 45 min trip out here just for it to be closed. VERY DISAPPOINTED !!!!!

The owner was super nice and and we had a nice chat. The service was great and I will be coming…read moreback whenever I want to rent something. 11/10 would recommend

Amazing selection, especially the horror section. Glad places like this still exist. Really took me…read moreback.

We rented the video bus for my teenagers birthday party, the bus came and everyone went crazy! Tim…read moreand Mike greeted us and asked us where to set up. They were quick! Showed the kids what games there were and everyone had a blast. They helped the younger ones beat the older ones!! It was a great time by all. Would definitely do it again and again! The initial set up was easy as well. Edie was great to work with, she listened to all my needs and had everything set up and ready for the group we had! The parents had fun with the much needed quite time as well

So cool! I seriously don't think four hours was enough! The kids had such a great time, I booked…read morefor my twin boys 16th birthday party. I would highly recommend this company..& these days, what do you do for teenage kids? So many games, we danced & VR Best part they came to me It was clean the driver was helpful even to the little ones Best party by far I even played "the Mom" lol

One of the last Mom & Pop shops still in the game should be on the National Registry of Historic…read morePlaces. The place is overflowing with more than 28,000(!) VHS, DVD and Blu-ray titles of all genres (no adult titles, but that's what the internet is for, right?). Since it's my favorite, the horror section is a "can't miss" every time I come here. It's a nostalgia trip for sure, but SO much more than that thanks to the amazingly kind, knowledgeable and friendly owner who has had the place for 34 years and counting. Do yourself a favor and forget streaming and Redbox for a night, rent some discs (or tapes) and help keep this wonderland doing what it does best - be a meeting ground/living museum to film.

Glad to have Mokena video store near us, very nostalgic everytime we go there. Give your money to…read morethis small business rather than renting thru Comcast or other corporations The owner knows every one of his customers. . Check this gem out!

If you are looking for personal service and cultural experience from your video store ... visit…read moreExperss Video. Although the store is small and cramped, the staff will: help you navigate through multiple selections; montior a wait list and hold videos and answer film questions in a knowledgeable and honest manner. The store also provides a catalog of VHS films for rental, which are not on-site, but can be available the next day. While you view the selections, you are treated to classical music. I don't mind waiting fora new release because I value the experience and service.

A nice little community video store to rent from. They're rental rates are cheaper than…read moreBlockbuster. Their selection is a bit smaller, but they do have all the big hits and new releases in stock.

Very clean , staff is helpful seems rather safe they carry a full line of sexual aides including…read morethose little brown bottles they always have a sale rack or table

Cute it was clean I found a cute dress i hacer had a bad experience so far hopefully notread more

We had Fab Fun Arcade Truck come to my son's birthday party last December and they were amazing!…read moreSuper easy to organize with, very accommodating, and genuinely kind people. The kids had such a great time -- the bus was a really good size with plenty to do inside. They were so patient and friendly with all the kids and made the whole experience stress-free and fun. Definitely recommend for any kids party!

They were so amazing, they work with us on our pricing, the communication was excellent, they were…read moreon time and they beyond the expectation....

I absolutely love this store. Haven't been in years but if it is the same owners and employees that…read moreit was pre Covid, they are kind and wonderful. Great selection.

I had only recently heard about Tyton games and it was only a few minutes out of the way when I…read moredecided to check it out. If i didn't know it was there I would have easily driven right past it. Walking in I was greeted and soon found an assortment of games new and old. It's mostly a gamers store with only a limited video game selection. Everything they have in store was neatly displayed on a shelf where you can touch the merchandise. I believe all the vintage games were in soft plastic sleeves and were clearly marked with the price. A few games were under glass which made it a tad difficult to see the prices. On the back wall is an assortment of cords, cables, and controllers. I did find someone and would recommend checking out Tyton games.

My son wanted money towards a new gaming system he actually plays, so we called this store to see…read morehow much Video Palace would buy his Oculus Quest 2. This system currently sells new for 400.00 at Walmart. Verbally over the phone the guy said, "I could give you 145.00 for it." Already a bad offer, we drive there and the guy inspects it then proceeds to tell us, "Okay 125.00." Upon telling him that he stated over the phone 145.00 and not 125.00 (which was absolutely true), he continued to lie and insist he stated 125.00. On eBay, a used Oculus Quest 2 sells for a little more than 200.00. It was a complete rip-off and he knew it but that's how he operates -- He tells the customer a price offer over the phone, the customer drives and wastes gas to get there, then while you're there, he lowers the price and says, "I didn't say that," with a bright red face flushing full of dishonesty. Really? Let's get real here. This isn't Neiman Marcus. Never again. Avoid the game playing and incompetency of people who think you're naive because your son is selling his gaming system he never plays and just wants his own money for Christmas. I draft long thesis arguments in Biomedical Ethics and graduated from Indiana University with a master's degree and a 4.0 GPA. I am no imbecile.

This place is an absolutely awesome game shop and the owners are real niceread more