I have my guard up every time a service tech comes to the house to see if they are going explain…read morewhat is occuring and give me good info on how they are going to fix it. Also, looking out for additional upselling where I am sure they are encouraged to get maintenance agreements. and additional items from the client. Everything was explained in detail and I was informed on what is needed and what would be preventative including a service plan. I know that it would likely be in my best interest but since we are selling our property in the near future I explained why I didn't want one. The company went over and above to accommodate me with an issue with the troubleshooting charge and completed to get my business. The tech was very knowledgeable and explained everything in detail. I was able to get high level service and just wanted I needed to make things right.

Prompt, polite, professional. They did the job and explained what was broken in our heating system.read more

We have been using CH&A for over a year and could not be happier with their responsiveness. We…read morerecently had an issue with our heat pump cooling system and Cody came out on a Friday AM a week ago to fix. After he left, the system was not working quite right that afternoon, the customer service dispatcher called him, he came back late on Friday afternoon, spent a couple of hours going over the system and corrected the issue...and it has been working great ever since! Cody was very informative as to what the problem was and gave us a heads up on another possible problem for the future (it is an older system)...very helpful! I highly recommend Complete Heat and Air and kudos to Cody for his excellent service!

Good family company and can help help you resolve your HVAC. Call this company and ask for help.read more

We have used this company twice in the last two years. They are honest and reliable. We even had…read morethem go to Simpsonville to our kids home Today. Their first estimate when heat went out was $6000 by a different company. Their tech figured out the actual problem was with the thermostat. The fix was NOT even close to that amount. . Highly recommend them!

On 12-03-24 I contacted McGee Heating & Air in Taylors SC to come out and check my Furnace. The…read moreTech came out told me what was wrong and I needed to replace it. So I got quotes from other companies because I don't do 1 quote and McGee was high. Settled on one. Well when he put in the new unit it was doing the same thing as the old one. So he researched the problem and found out the Neutral line coming from the pole had got cut probably from the Hurricane. So when he got my old unit to his shop there was nothing wrong with it. So under the advised of McGee I spent $8200.00 For nothing. Now I'm over 70 years old on Social Security and still working part time to make ends meet. So taking this amount of money out of savings HURTS, Now if the Tech had been doing his job right he would have told me to call Duke Energy. To have the line fixed instead of assuming he knew what the problem was. Now I have talked to McGee and their just trying to brush me off. I want them to refund me the money I spent on the new unit since I trusted them. I wasn't going to tell the other company to try to put the old one back in. But they will back me up that nothing was wrong with the unit I had. Now no telling how many people have been told that their HVAC needs to be replaced when it didn't. The reason I used McGee the person that originally owned the company I knew and trusted. But he retired and sold the company out to McGee so I thought I could trust them also. MY MISTAKE !!! McGee will probably say well my unit was 26 years old big deal had the thing serviced every year so when the Tech told me what was wrong it was totally opposite from the earlier inspection of it when that company said it had no problems and was good to go. So should I bear the burden of someone assuming they think they know the problem I think not. Because this could very well happen to you.

Blue Ridge will now be our go to HVAC company for both our home and business! This is mostly due…read moreto their outstanding project/sales manager Cary. He is very knowledgeable, responsive, and honest. He really went the extra mile for us, which was quite impressive. The owner should be proud to have Cary on his staff. Hats off!

Gosh I'm thinking my original review disappeared. So, Blue…read moreRidge Heating and Air, installed a ductless mini split unit in my mobile home. It was placed in my living room, where a 12yr old unit has been struggling to keep this area under 85 even wide open. They came installed the unit and it was up and running before the lunch hour. There was an issue unrelated to the install but needed to be addressed. They stayed and made sure everything was in working order before leaving that day. They men were professional, polite, kind, and knowledgeable about all the issues at hand. They cleaned everything up and all you knew was we had a new unit, no trash, no boxes , and no mess. I would and have recommended Blue Ridge Heating and Air.

I would not recommend using this company for any services. The woman on the phone was very rude…read more Dont seem like trustworthy people. I would suggest finding another company to use.

Steve was quick to respond with my initial contact. Came out to look at system same day. I know…read morethey are busy but he was working in the area and came right over. Gave me an estimate with items needed that the other company had missed which needed to be there. Wasn't cheapest, wasn't most expensive...very reasonable though. They came and completed the work for us by installing the two systems we chose. Work went fast and finished same day. When we got the bill there was no surprises and it was what they had quoted. You can't find a more honest and responsive team than the one Steve has at TurnKey Sales and Service. They're the best in the area. I have dealt with two or three of the other companies and, trust me, you won't be sorry.

Very professional in conducting business. The inside fan on my unit went out. They came out and…read morefixed it and was very nice. Will use them again when I need air and heating services.

From the owner: Since 2005, we have served the Upstate area as a full service heating and air conditioning company…read more We offer installation, maintenance, repair and 24/7 emergency service. Proud to carry quality Carrier HVAC and air quality products, we service all brands. We also offer air duct cleaning and indoor pool dehumidification systems by Desert Aire. Our product line includes Air Conditioners, Heat Pumps, Fan Coils, Gas Furnaces, Oil Furnaces, Packaged Units, Hybrid Heat, Duct Free Mini-Splits, Thermostats, Zoning Controls, Air Cleaners, Humidifiers, Indoor Pool Dehumidifiers, Ventilators, UV Lights, CO Detectors, and Water Heaters. In addition to new product sales, our services include Installation, Upgrades, Replacements, Preventative Maintenance, Service Contracts, Repair including 24 hour Emergency Service, Extended Warranties, Parts, Free In-home estimates, Duct Cleaning, and Sheet Metal Fabrication.

They fixed our A/C which broke about a week later. Of course it was on the weekend. A person could…read morego crazy calling their answering service. When the technician calls back if the call is dropped you have to call the answering service again. It took about 6 times to have a successful communication.. The technician said he would have us set up for Monday. The office would not give any indication of when they were coming. Sitting in the hot house for 7 hours waiting is not fun.

Always good to do business with Gen Air. Workers are always prompt, courteous, and clearly…read moreknowledgeable and efficient in their work.