Had a front differential issue with my daughters AWD car. Went to another chain and had major…read moreproblems with communication. Explained situation to intake person Kory, and worked on differential fluid change. Problem persisted and we had to order new transmission ($4000) and considered $1500 labor. Luckily problem has seemed to resolve with fluid change, they refunded my $ for transmission, only charged for fluid change. They were VERY good with communication, not up-selling, straight shooters. While they may charge a tad more than others, it is worth their quality and honesty any day!

I was in town for work. It was very cold out & I had been getting alerts of low tire pressures. I…read morehad stopped at 2 different gas stations to put air in and my tire pressures were going lower according to my car sensors. I was very frustrated and looked up an actual car/tire repair shop. I waited 30 min for them to open but the front desk person let some employees in when they arrived. I asked if I could get my tires checked. A gentleman clocked in early & resolved my problem. They were so kind.

Had UFCR do a couple things for me. Valvoline said the inner section of my oil filter was damaged…read more& they replaced it free. So I wanted to have it looked at make sure it was done right & figure out why/how it was damaged. Apparently Valvoline must have dropped it. The damage wasn't caused by the car or road. My car needed a total transmission flush.. they did it in a timely manner & things are working good. The reason I went to them was in the spring I had some issues & come to find out there was a recall for it. When I had called Spartan Toyota (before going tho University Foreign Car Repair) they wanted over $200 to "diagnose". Interesting there's a recall & the dealership wants $ to diagnose a recall. The folks at University told me about it & printed out the recall info thus Spartan repaired it without the diagnostic fee. Who does that? Tells you there's a recall & take it to the dealership & get it fixed free. When I came in this time for these other things (granny flush etc) they told me they had a bad review. Now that I found surprising. These folks have been in business many years & always had a stellar reputation. But I didn't use them until recently. I was very confused by them 1st telling me about the bad review. So I read it. That post after reading it seemed like somethings missing. Maybe it was someone else's card, maybe she had a previous experience that went away? But something in it seems like there's more to it. These people at University knocked hundreds off what they originally quoted me. Even during the quote and drop off. When I came back, it was even less than quoted. The work was great. I had no problem with payment with my card. They were jovial gentleman, and truly seemed like they not only cared about my car, but my budget & me as a person. Some people are just never happy unless it's free & even then....they'd probably complain ​​

Honest, nice and overall great people to work on your car. Had my VW at the dealership and two…read moreother shops for an electrical issue that they never could fix but these guys got it done!

Spent 5k, waited 3 months. Car not fixed and they broke my air conditioner, clutch, condensor and…read morecompressor. Belts were broken. No screws were replaced when he was funished including the one that holds my HOOD ip safely. Vacuum hoses were left unhooked and my car has an engine knock. He refused to give me an actual mileage on said used engine. This was my maiden voyage into car repairs on my own and my car is nearly undriveable. Im sick. I called his financing company to investigate fraud, which is my only recourse besides court. Which i absolutely have to do to bw able to get to work. This dude didn't juat rip me off, he ruined my faith in mechanics. Nightmare. THREE months wait and ive no doubt he will reply to this review but he won't return my calls or stand by his NPN EXISTENT WARRANTY. EXCUSE SURE TO FOLLOW. Wish i could choose zero stars and it looks like this dude has good reviews so WHY DID U PICK ME TO SCREW?​

I am very happy with the work on my 2000 Oldsmoble Intrigue and I think that for all of the work…read moredone (and needed), that the price was very reasonable. They had my car back to me within a day, and fixed things that had been bugging me for a long time. I now feel confident driving my car, no lights lit on the dashboard! I feel very confident that all of my car's problems were noticed and addressed! I have read the negative reviews (before I took my car in), and I have to say, something about those reviews didn't ring true. My experience was certainly not what they described!

I came in when they opened at 8AM. They were busy already with cars in the garage. I explained that…read moreI had to wait for my car because I didn't have another way to leave and come back. They got me in as soon as possible and took great care of me. I did have to wait, but they took extra care to make sure I could leave in time to get to school. Dale was so respectful, straightforward with pricing, and easy to work with. I'll be back.

Horrible customer service. Booked a "9 AM appointment." Told at 10:45 AM they would be looking at…read moreit within an hour or so. By 4:30 PM, they hadn't even looked at the car and weren't sure they would be able to do the work the next day. Waste of my time. Won't be back.

Had them change out a part that bigger commercial places wouldn't do for me unless they replaced…read morethe rest of the suspension components too. I'm in school and was quoted prices such as $3,000. I bought all the components for around $200 necessary for the job, but didn't have the ability to do one part. The guys were nice here. They even offer discounts for students. Hard to find honest mechanics these days. Worth it.

Brought my car in around noon and it was done that afternoon. Price was fair, service was great…read more 10/10

Badgley's is a combination auto repair shop and museum. It's been operated by three generations of…read morethe Badgley family, since 1948, at that location. They love to work on antique cars (although that's not their sole line of work) so there's almost always something interesting being taken apart and lovingly restored. I've been taking my cars there for 20 years, and I trust them absolutely. They routinely tell me I don't know what I'm talking about, and that what I want them to fix isn't the real problem, or it's not worth fixing. Very salt-of-the-earth. Decent, kind, concerned, ethical. When I bring in a problem that isn't within their specialty, they immediately tell me, and refer me to somebody they'd trust to repair their own cars - and I've always found their referrals to be solid too. They shop around for used parts, when that seems like the right way to go. They bought a used engine mount and held onto it for six months for me, because they knew mine needed replacing. Of course, that means they trust ME too - it has to run in both directions. Might not be the cheapest place in town, if you're trying to patch something up to get back on the road. But if you want it done right, the Badgley brothers will do it.

I spent well over $100k with Badgleys to restore s classic car to show condition. They were well…read moreknown for their experience and respected nationally in the classic Oldsmobile circles. The workmanship, body, paint and mechanical was so subpar it couldn't win a prize at a neighborhood block party. It is now at a quality shop being restored from scratch. No explanation was given for the subpar work except "it was difficult for us". They refused to offer any type of settlement and will not take my calls. A lawsuit has been started. I also have a GTO which they did the mechanicals and is still leaking after four years. I take it back to them every spring, they say they've fixed it, by fall it's leaking again.

My wife and I had THE BEST car shopping experience of our lives at Williams Hyundia all because of…read morea salesperson named Tyler Duling. If you go to the dealership be sure to see FIVE STAR TYLER! He made us feel welcome, answered all our questions, and made us actually enjoy the experience. Enjoyment and car shopping usually aren't spoken in the same sentence until we met Tyler. Seriously, only see him if you are shopping for a Hyundia anywhere in Michigan!

I scheduled ahead for a tire rotation and the regular checkup that is included in my warranty…read more This was my first time using Williams for this. My appt was at noon. Two and a half hours later I was still sitting there waiting. After I finally asked, they brought my car out, told me it was "to dirty" to check my brakes, fill and check the fluids, etc. So they only did the rotation. I explained i live on a dirt road so it was dusty. I have a hyundai palisade, calligraphy model. This was unsatisfactory to me! A tire rotation should take 30 min at most and just because my car was a little dirty on the outside is no excuse not to check out what my warranty covers. I wrote to the manager and also filled out two reviews but I guess they were "too busy" to follow up with me. Very dissapointed in the lack of customer service. Will definitely be going elsewhere in the future.

I'm new to Lansing and had NO idea where to go when my car started giving me problems. I…read more-obviously- turned to Google Reviews and was intrigued by PFS Auto Repair and their many reviews. Well, I surely was NOT disappointed for picking PFS Auto Repair. Matt, the owner, worked on my car and was amazing ! He's very helpful, resourceful and was very patient with my many questions; he thoroughly explained the problem with my car, and how they were going to fix it. Repairs are very affordable too ! I definitely recommend PFS Auto Repair.

If you have been looking for an honest & affordable repair place for your car....stop looking…read morebecause this might be the only one around. Sometimes you find an honest mechanic that you have to pay alot for, and sometimes you find a cheap mechanic that does a poor job. This place is the best of both worlds. Easy to work with & friendly from the start. The place isn't much to look at, but most good garages aren't :) They fixed my car right for less than anyone else, plus pointed out some other issues that need to be fixed & it STILL cost less than one of the other places quotes for the original repair. I will get all of my work done here for sure! Give them a try & see for yourself.

Avoid Feldman Chevrolet in Lansing like the plague. This place is nothing more than a high-pressure…read moresales trap disguised as a dealership. They'll smile in your face, promise you the world, and the second they've got your signature, they'll disappear faster than your so-called "included services." The level of incompetence in their service department is honestly shocking. Appointments mean nothing to them. Communication is non-existent. And forget about them honoring anything they told you during the sale--they'll pretend they've never heard of it. I've seen more accountability at a middle school group project than I have from anyone working at this place. What really sets Feldman apart is how shamelessly they lie. They'll dangle "perks" like free oil changes or special service accommodations just to close the deal--and then act like you imagined it when you try to redeem what was promised. It's textbook bait-and-switch. To call this place unprofessional would be too kind. It's sleazy, disorganized, and completely customer-hostile. You are just a number here, and once they have your money, your value to them drops to zero. If you enjoy being misled, ignored, and treated like a nuisance for expecting basic decency, Feldman Chevrolet in Lansing is your spot. Otherwise, do yourself a favor--go anywhere else. This place is a walking lawsuit waiting to happen.

Brent, our salesman was excellent. However their mechanics are terrible. We viewed the car in a…read morewinter storm at night. We were assured the used 2022 Lexus 350 was in excellent condition. They delivered the car to our house. We noticed that one of the car key fobs was short the key. They said they would get it fixed, 5 months and still no fob and no key. This is despite multiple phone calls/texts about it. They kept saying they are working on it. During the winter, two months after having the car, we noticed an oil spill on the garage floor. We took it to a Lexus dealer and they found an oil pan seal leak. The Lexus mechanic said it should have been spotted at Feldman's inspection. We had a flat with a nail in the side of a tire. We took car to Belle tire. They stated tires were in the red on all tires and also should have been caught at Feldman's inspection. We had asked about the tires before buying it and we were assured that they were in good shape. Discussed with another Belle Tire manager at a different store and was told the same given the miles we had driven on the car after taking ownership. We had to buy 4 new tires. Feldman's stated that the bald tires were in good shape and refused to make it right. Bottom line do not trust their mechanics or what they promise you. Have a trusted mechanic look over the car first. We will never buy another car from Feldman's.

I live in California and found RMB after a generic search. After reading the reviews I decided to…read moretry them. My daughter lives in Okemos. WOW! My daughter's car was towed in for an evaluation and I got a call from Rod the co-owner of RMB. Not only did he tell me what he thought was wrong with the car , but he said it in a way I could understand it, and quoted me a great price! I am an educated, professional woman, but I know nothing about cars and I am sick of auto repair places that tell you something that you can't understand and get condescending when you ask them to explain (" it's OK little lady I'll take care of it")....and dealers are cost prohibitive. When I told Rod I appreciated the fact that he explained everything in plain English that I could understand, he informed me that his wife Maria (the other half of RMB) was responsible for that. Maria made him call back a client and explain after she overheard him on the phone with the woman. Thank you Maria. So to get to the point of this review....I like this couple, the repairs are a reasonable price and very good. I walked out of the shop and felt as though I had been treated fairly.....and not taken for a ride. If you are anywhere close to Lansing and need an auto repair shop try this one, you won't be disappointed.

Took my car in because the rear shocks were blown out, and RMB was able to get replacement parts…read moredelivered, and installed on the same day, at a very competitive rate. I'm going back next week for a windshield replacement and an oil change, and I couldn't be happier. They even offered to pick me up and drop off my car. A+ service.