Todd came to pick my car up to take it to a shop. He's super friendly, attentive, and understood…read morethe assignment. He also offered a paint service there as well, which I will be using in the near future! The price was reasonable and I hope y'all know I will be using you again in the future!! I would definitely be in favor of giving Todd a raise!!

I was stranded with my son by a catastrophic engine failure (timing chain failure) in the boonies…read morebetween Huntsville and Scottsboro on Easter Sunday. Mike's was able to dispatch a flatbed within an hour from arrival time to loaded. Incredibly professional, incredibly knowledgeable (I am a car guy), worked through annoying and specific model problems to get my 100% dead car on the sled - despite devastatingly stupid design issues (thank you BMW) - we both kept our cool, worked through the car specific issues and the car was loaded with minimal delays (all car related). The price for service was unbeatable, especially considering the customer service. The best wrecker service I have ever used - in several states, over several decades of driving. I will be using them to send my car to my BMW diesel specialist in Atlanta... when he has an open appointment.

Have done business with Martinez several times for mine and others problems…read more Always handled quickly and fairly Can't recommend enough

Very helpful staff! They are the only ones I will trust with my cars from now on. They are…read morereliable, knowledgeable and friendly!

Tried to help a friend who got towed. If you get towed by the police you probally cannot avoid. But…read moreif you can, AVOID, AVOID, AVOID Lady that works the desk is rude and unhelpful. If possible AVOID!!!

What is below a bottom feeder? These people. The absolute worst people on the planet. Liars…read more Thieves. Do not deal with them without a witness. No exaggerating, they are nasty, thieving a-holes.

Jeremy picked me up in Pulaski TN when my Enterprise rental car broke down. He was efficient and…read moreprofessional at towing the car back to Huntsville airport and gave me a ride. Highly appreciated. Enterprise paid the bill but I know it was a great value.

Jeremy got me a new battery when my old was so dead that the car wouldn't even run with just a…read morejump. I've used him before. He's just a very nice guy, a very helpful guy.

Had a Tesla towed and damage was done to rim. Being a Tesla the tires are locked and hard to tow…read more The back rim has a 4in fresh scrape so bad the aluminum is showing through and had pointy edges. The tire has rub marks from something too. They told his father that it is my sons fault and said he shouldn't have been towed and they arent paying for it. When I spoke to the lady earlier today she was extremely unprofessional and very curt too.

I was in a pinch to get our daughter's car towed one mile from our house in a bit of a time crunch…read more The woman who answered the phone was kind and personable and even though they aren't in my area (Jones Valley) she said they worked all over Hsv. There was a driver at my house within 20 mins (worked out well, I realize, bc he had just unloaded a tow a few miles away.) They were competitively priced as I had called a couple other places already. Alex, the driver, showed up and was courteous, funny, competent, and easy to talk to. He loaded up the car quickly and I met him at the garage where the car was being repaired. I would certainly use them again and am adding them to my contacts in case of a future emergency. :)

Last night my car died in a CVS Parking lot, and I had to use AAA. For this experience, I would…read moregive them 10 star if I could & these are the reasons why: 1- AAA Road Assistant, gave me a 45 minutes time window, but the technician arrived within 15 minutes. 2- The Caring Attitude & Professionalism that Josh/Technician presented was unmatched. Soon I was informed that battery wasn't the problem & my car had to be towed. 3- Since towing my car up my home's steep driveway wasn't an option, I had to call a mechanic friend, in search of my next step. Not only Josh waited patiently for a long time for me to sort things out, he also offered me a ride back to my house. 4- I couldn't believe, upon arriving home, he insisted to drive his truck all the way up my driveway because he noticed I had to carry too much stuff. I explained to him that it would be very hard to drive backwards in dark, on our rain soaked driveway, but he drove me to my garage door which I am so grateful. Needless to say I was unable to leave a comment on the number they texted me as their message box was full. Via Googling I was able to connect & expressed my appreciation.

I appreciate that roadside assistance is difficult and that drivers want to be safe. However, on…read moreI-565 near Huntsville, I observed one United Towing truck loaded with a disabled vehicle well off the shoulder with lights on, but a second United Towing truck was parked with the rear end extending into a live traffic lane during peak traffic. Under Alabama traffic laws (AL Code §§ 32-5A-136 & 32-5A-137), vehicles stopped on highways should be positioned off the traveled portion of the roadway so there is an unobstructed width for traffic to pass safely. Because the second truck encroached into the lane, it forced vehicles into other lanes and caused drivers to brake abruptly, creating a dangerous situation for motorists. This wasn't just inconvenient--it was unsafe. I support tow operators and the services they provide, but proper placement and awareness are critical for safety. I hope United Towing reviews this incident with their team and emphasizes positioning vehicles completely off the roadway when possible. Forcing drivers to change lanes abruptly, rather than having the option to slow down, almost caused a five car pile up with me right in the middle of it. Do I support saftey of tow truck drivers? Yes. At the extent of violating the law and placing others in danger? No. The tow truck obstructing the lane was unnecessary in this particular case and was very unsafe. Please explain to your drivers that not all situations require a lane to be obstructed for the safety of your drivers, especially when it places others in harms way. Thank you. Reference: Alabama's "Move Over Act" (Section 32-5A-58.2) requires drivers to vacate the lane closest to vehicles stopped on the shoulder displaying lights (including wreckers/tow trucks) or slow down if changing lanes isn't safe. Under Alabama Code § 32-5A-136 and § 32-5A-137, a vehicle may not be stopped, standing, or parked on the traveled portion of a highway when it's practicable to stop off the roadway, and when stopped there an unobstructed width of the roadway must be left for free passage of other vehicles with clear visibility.

The transmission in my Nissan Altima went out and I contacted Nance Transmission for assistance…read more They had my vehicle in the shop and started working on it within a 24 hour period. After driving it for months with no issues, I noticed a slight issue which I thought may have been due to an alignment or balancing but was informed that it could have actually been an issue with my transmission. I contacted Nance and not only did they ensure the transmission was working correctly but they went above and beyond to diagnose my issue. Everything is running smoothly now!! Id definitely recommend them to anyone with a transmission issue.

Exceptional quality rebuild with attention to detail !…read more Unsure just why the impeller hub that turns the transmission pump broke off on the torque converter wrecking my wife's torque converter and pump on her 1999 Toyota Sienna! However, she did have 258k miles on it:))) ~ Contributing factors had to be her driving the grade on Cecil Ashburn Dr. with overdrive ON! And a synthetic fluid about 10k past recommended service interval. To Daryl Nance's credit he did state after getting in there to confirm the damage, "the rest of the unit was unhurt". Meaning, we could replace the torque converter and pump and place the van back in service. Of course, the risks are getting the pump pressures up to normal for daily in town driving again we could run into the weaknesses inherit in a transmission with this age. So, we opted for the complete rework! Never meeting Mr Nance before we did know he was a member in good standing either the Automatic Transmission Rebuilders Association OR ATRA since 2012 http://www.atra.com/shopfinder?ShopFinderLocation=35802 *** He also came recommended after a relative ask what we we're going to do with the van. We told them we thought of Nance Transmission. The next day our relatives co-worker had reported in unrelated conversation of her most recent great experiences there! (A nice coincidence but more than enough to confirm this is where we need to go if we are keeping this van.) Work flow was about a week out... so we got "in line" in this busy place! ***We wanted to place no pressure on them for turn around to allow time for a quality repair. One month later our vehicle is in service in great mechanical working order. The battery, air intake and all bolts and nuts for all mounting accessories were placed back just where they go! No sloppy rush to slam it in! Conclusion: If you come to Nance, you are dealing with a highly ethical, highly professional, extremely meticulous and skilled, second generation business - all run by a family that gets along with one another! All this is rare to find in the transmission business! A real gem! And they don't try to do it all... just transmissions! (Although we did replace our rear main oil seal on the engine since the transmission was removed.) Fair - Honest - Trustworthy - Professional - Highly Skilled - Capable and Qualified ! Chris & Jana Huntsville AL married in the Weeden House 1990 4 (four) Children Mallory, Jacob, Noah and Sully

***PLEASE READ YOU'VE BEEN WARNED*** Just need everyone to…read moreknow that this company patrols Walmart parking lots at night towing cars without any notice or having been called to do so. Car was towed at 11:25pm after my husband and I left it just a few hours before because we had borrowed a truck to move a piece of furniture only to come back and it was gone. One Walmart manager said they never call to have people towed and certainly not for that short of time. Another manager said, they have a "deal" with Mayhall and "let" them patrol and tow who they want as long as it's not the Walmart employees. This is some insane sketchy BS money making scheme these guys are getting away with and no one seems to care. When we called the police in the Walmart parking lot thinking our car was stolen they had it in the system that it had in fact been towed and gave us the number and address for the place. That was at 5:00pm and when we called Mayhall at that time they said we couldn't get the car until 8:00am the next morning. When we got there they demanded us give them $305 in cash.....we asked to put eyes on the car to make sure our car was actually there because they right off the bat were treating us with the worst attitude and we were raising an eyebrow to why anyone in 2022 is having a cash only business for hundreds of dollars. They REFUSED to let us see our car without handing them cash to then let us know well not only do you need to find an ATM to get cash and bring it back to us but the car isn't even this lot...it's miles away. They want you to then follow them so they can lead you to where it is all the way off Winchester Road. There was yelling and we had to call the cops on them first thing in the morning even tho that was truly no help either. Cops just told us to pay the money and get on with the day. THE most unprofessional so called business I've ever seen and I cannot fathom how they have stayed in business this long. Heads up, and at least you can say you were warned when it happens to you. Good luck.

I had a great experience. They just picked up my car even earlier than their estimate and the guy…read morewas super friendly and turned down my tip. Said he was grateful to me! Car trouble is super stressful, but this made it a little better. Thanks!