called today to order contact lenses, followed prompt instructions selecting option 2 to order…read morethem. Receptionist answered and transferred 3 time to voicemail. Asked to speak with the manager and was not available. At the end I was told my prescription expired and will need a new appointment for it, and next available appointment will be in August. If this is the way they are conducting business, I may have to seek assistance somewhere else, and switch vision insurance.

I had broken arms on two pairs of glasses over the weekend and only had an old prescription to…read moreallow some reading capacity. I called Express Optical to see if they could be repaired. They said maybe, but send a picture. I did that and within moments they confirmed fixable! what great service. I took the glasses and met the staff, Sally, owner and Ely. And on the spot, while I waited and within minutes, both glasses were repaired and like new! Great, timely, friendly and caring customer service. Highly recommend! Thanks, Sally and Ely.

This was our first visit to this location. The service is just as good as in others we've been to…read more The store was nice, very roomy with a place to sit while waiting. We were greeted immediately upon walking in and were in and out quickly.

Delivery is a big problem. Warby Parker uses Ontrac with some of the worst delivery ratings in the…read morecountry. Lost 2 of my orders. No one to call. I call the store and I get sent to a Customer Service Center, who can't tell me anymore then the OnTrac fake status app tells me. I get notified package will arrive tomorrow but it's still in NY somewhere. It's long over due. Very frustrating. Avoid Warby Parker like the plague. Bad news! Also second time back in the store no one helped me. First time was good. It's just crap! No one cares!

Amazing service, very Great guy and handled with care! The sweetest gentleman in the world and made…read moresure I left satisfied! If I could rate more than 5 stars I would. Thank you again Sir - From Angelina and Trevon

Not only does this place have the BEST selection of Vintage frames, but this is also the BEST…read moreeyeglass repair shop in town. For the last 16 years I've been in Miami, Flagler Eye Care is the only place that I will come to buy glasses and get serviced for all of my glasses. Scott is the owner of this shop since the 80s and his Dad was an optician and had a shop down here in the 50s. We need to do all we can to protect this special man and his great small business.

I recently stopped by to see if anyone working at this store could help me. My boyfriend's glasses…read moremysteriously ended up on the floor over night with one of the lenses popped out and the frames a little messed up. Although we didn't buy the glasses in the store, the employees working were very willing to fix the glasses for us and did it very quickly! Beautiful assortment of eyeglasses and sunglasses as well! Thank you!

During a recent trip to Miami Beach, my wife and I had the chance to visit Edward Beiner at the…read moreBrickell City Centre -- and I have to say, Bridgette and Collin are absolutely exceptional. As someone who's been collecting Jacques Marie Mage eyewear for some time now, I know how difficult it's become to track down limited edition pieces lately. One particular model I'd been eyeing had already vanished from the JMM website, but I noticed it listed at Edward Beiner.By a stroke of luck, our hotel was just five minutes away, so before checking out we squeezed in a quick visit -- and there it was, the exact model I'd been searching for, as if fate was saving it for me. The entire experience was seamless thanks to Bridgette and Collin's deep product knowledge, professionalism, and genuine enthusiasm for the craft. Their attention to detail and ability to share insight into fit, design, and production truly set them apart.To make the moment even better, my wife found her first pair of Jacques Marie Mage glasses -- a perfect reminder of this Miami trip for both of us. Next time I'm in town, I'll definitely be stopping by again... and I can already feel myself being tempted to dip my toes into a pair of Chrome Hearts sunglasses.

They scam hard in here be aware I walked into the store just to browse mind you I have a pair of…read morePradas on that I got from the Prada store in Maui, Hawaii from the actual store itself yet I walked in Designer Eyes to see my same pair of glasses on my head on the shelve for $850 mind you I got my pair from the Prada store for $450 so I completely just didn't trust anything about the store or the prices they're charging double or more when you can get it from the actual designer stores weather it's Gucci , Prada etc they charging double here than the actual stores!

Daniela was very patient and helpful when helping me try on glasses. The place itself is clean and…read morehas a wide selection to choose from. It seems they get new styles in regularly from designer brands. It's pricey, but again this is a designer lens store. This trip I didn't find what I was looking for. I'll try again another time.

Dr. Ashley Diep-Lam was very professional and skilled during my eye exam. She addressed my concerns…read moremore than any eye doctor I've had before. When I told past providers about having dry eyes, most of them didn't bother doing much beyond suggesting eye drops. Dr. Diep-Lam actually tried to exam my eyes and took time to ensure that any abnormalities seen were benign. The office made it easy to make an appointment, apply my insurance, and to check in. I will definitely be coming back for my next exam.

They are great, I do my annual exam every year, and the main reason I go i because of Polette, she…read moreis helpful, professional and knowledgable. Looking forward for my new pair of classes !

Wonderful selection of frames, fairly priced. Great service. Easy to find parking…read more Highly recommend them, you will not be disappointed!

Excellent optician that combines fashion/style with access to the best lense manufacturers with…read moregreat service and attention to detail. When it comes to choosing eyewear, I am willing to pay more money for an out of insurance network provider--just as I am am with a modern dentist who has state of the art facilities. If you value fashion and prescription lenses, as I do, then look no further than I Designs....very often one has to choose between their optometrist (prescription lenses but no sense of style or fashion) OR their optician (style but sacrificing one's prescription accuracy by using their "in house" lab)....you get both here at I Designs. I had put off purchasing a new pair of everyday glasses for a couple of years but decided now was the time to finally do so. I was drawn to I Designs since they are an authorized dealer for Lindberg frames. They special ordered a pair they do not normally stock in a couple of different sizes to see which one fit my face best. We also matched the frames with lenses from Hoya, which is arguably the best lense manufacturer in the world though you pay a premium for their lenses as well. Within 10 days I had my new glasses and am extremely happy.....contrast that with the "service" I received at another, less expensive, and in network provider (the optician kept on calling me "dear" during the eye exam and when I did not proceed with a purchase of new frames afterwards on the spot I got a "whatever" out of her). Bottom line, when it comes to my teeth and eyes I will pay more for high quality and that is exactly what you will get at this boutique shop. They are not the least expensive shop out there, just the best.

The Dry Eye Guy With…read morenearly all 5 star reviews, what can you say that hasn't already been said? How about the little known secret that Dr Cepero is actually a dry eye specialist. For those that suffer from the affliction of dry eyes, you know that over the counter drops are merely a temporary solution, because an hour or two later the feeling of dry, scratchy, sand filled eyes comes roaring back with a vengeance! If you wake up in the middle of the night with eyes so dry, they feel like stale raisins, you need to make an appointment with Dr Cepero immediately. Dr Cepero has the patience of a saint. He won't dismiss your symptoms as exaggeration or a figment of your imagination, or just tell you to use warm compresses. Instead, he will listen carefully in order to figure out the right protocol for you to get results. By the way, they say you can judge a man by the way he treats his parents. This man is gentle and tender with his Mom and Dad, and that's how you know you found the right doctor.

The office staff is great and friendly, they have fit me in when I needed more urgent appointments…read more They have a great selection of glasses in the optical shop and they take care of my contact lens orders. Dr Cepero is great at what he does and is so personable! Family owned shop that feels like you're getting great care and attention. Highly recommend!

Silly me--I recently ventured over to Eyes on Brickell without checking their office hours. As I…read moreapproached and realized they were closed, a man who later introduced himself as Dr. Copty came to the door and let me know the office was not open. Even so, he still asked whether he could help me. Apparently, he had stopped by briefly to fix something in the office, so our timing was truly serendipitous. He welcomed me inside, despite the office being closed, answered all of my questions, and helped me resolve a quick contact lens issue. Dr. Copty was incredibly warm and welcoming and went out of his way to assist me on his day off. The interaction and overall customer experience completely blew me away. I'm extremely grateful for his kindness, professionalism, and expertise. This was my first visit to Eyes on Brickell, but they now have a customer for life. If you're in the Miami area and need anything eye-related, I highly, highly recommend visiting Eyes on Brickell!

Great experience at Eyes on Brickell. I loved my exam with…read moreDr. Antoine Copty Friendly environment. 100% Thanks

Due to COVID-19, they were the only optical store that were able to see me the very same day. Many…read moreplaces have weeks of delay to be seen and others were also booked. My pair of glasses had broken, I was out of my contacts supply and I was due for my annual eye exam anyway. Upon arriving, you see the clear indications of mandatory face masks and you're automatically greeted by Marbelly. She is so polite! I was seen rather quickly, considering the amount of staff is being limited to one receptionist and one optometrist. For my first visit, I was seen by Linnett Molina and the second by Tharanie Amarawardana. Both very professional and thorough. If you make an appointment in advance, chances are you will be seen at that specific time which is always appreciated by patients. The neighborhood isn't the best but the office is impeccable.

This was a wonderful experience for me. Usually I go to lens crafters but decided to go the direct…read moreroute for my contact fitting/ eye exam. From scheduling to the exam , it was a welcoming and informative experience. Dr. Tharanie Amarawardana is very helpful. I felt very comfortable, learn information regarding my eyes that I usually didn't get at other locations. The entire team is kind and informative. Thank you Dr.Tharanie Amarawardana and the team for a wonderful experience.