A&L Automotive came to my rescue while on an out of town trip last fall and I'm very grateful. It…read morewas a Saturday morning. Friend and I were driving to breakfast when all of a sudden my dashboard lit up and my car stopped working! We coasted into the nearby restaurant where we were headed thankfully. We got out and did the obvious - look under the hood for fluid leaks, smoke, etc... but nothing for the plain eye to see. I went to Yelp to see if there were any services near that could help and that is when I found this shop. I called A&L, told them what happened and they kept it real with me basically saying they didn't know what it could be either, but they could fit me in that morning to take a look. I decided to have the car towed versus trying to drive it and possibly damage it further. I asked if they knew any tow companies and they gave me info for a local company they do business with (that was also excellent btw!). Once my car arrived at A&L they let me know they were close to finishing up another vehicle and would look into mine after they were done. They have a very small waiting area which is set up nicely with a couch, tv with all entertainment you could want and a vending machine. It really is only big enough for a couple people. When it was my turn, they looked at the car while I chilled in the waiting area de-stressing watching tv. They came back, explained the problem, quoted me a price and let me know they could fix it that same morning while I waited! WOW! They did have to send someone for the part. The pricing also seemed very reasonable. I accepted. (Note I later discussed what happened with my existing local trusted mechanic and he confirmed their pricing was AMAZING as was the fact they were able to help so quickly. As a non-mechanical person there is a lot of trust that goes here). They had my problem diagnosed, resolved and paid for all in a few hours. I was very impressed! My friend even stated this was a blessing as many shops have waiting lists right now for basic items. Summary - USE this shop! Take your car here! They are trustworthy, efficient, affordable and no bs. They do what they say they can do and they are upfront about now being able to diagnose without seeing the vehicle.

Had a noise on the front end of my truck. Took it into to A&L, they looked it over and gave it a 15…read moreminute run. Turned out a tire issue. They did this for free and offered me to come back if I thought it still had a problem. Really nice people that are honest and fair. I'd recommend these guys all day long. Thank you!

We live out of town and Brad went above and beyond helping our son with his truck. Highly…read morerecommend this body shop for any repair you may need! Thank you so much for taking care of our son when we couldn't be there. Hugh and Patricia Prather Memphis, TN

Excellent responsiveness and great work when another company let me down. Iiiiiiiiiiiiiiiread more

Had a "fender bender" last week. Went to another body shop and wasn't happy with the estimate. Then…read morewent to Benders and had the repair done in less time and way less cost. The repair was quality and I appreciated the quick turn around. I would highly recommend them.

Passenger side mirror was damaged. The owner worked around my schedule for the repair. He explained…read morein detail what was going to be done to repair it. Brad was kind, courteous and knowledgeable about the repair as well as accommodating with regards to my schedule. His rates are very competitive. I would highly recommend Benders Body Shop to anyone needing body work done on their vehicle.

Amazing team, explained the problem and how to prevent it from happening again, great kids room,…read moregood price.

Spent $1800 last year to fix AC . Lasted 3 days. Two more…read morevisits still not fixed. They are saying it needs a new evaporator core, but not under warranty. They replaced compressor, expansion valve and condenser last year said everything would be under warranty. Changed their tune now. They are I believe engaging in deceptive practices to milk their customers. Will be contacting the Attorney General.

I've owned my 2014 Prius for 4 years and finally at 170,000 miles it needed some professional…read moreexpertise to keep it running safely and efficiently. Tim Jacob went over my car with a fine tooth comb and completed all necessary repairs. He taught me tips and tricks to get even better miles per gallon and keep it riding the road for years to come. This information added value to his service by saving me money in the long term. He has a meticulously clean shop. His office staff provided a detailed easy to read receipt which helps me track repair history. I only trust Tim with my Prius. I highly recommend him.

It had been nearly two years since I had a vehicle. I researched for two weeks, settled on the…read morevehicle I wanted, then looked for dealers. I didn't want to travel to Springfield, but I would if needed. Tri-Lakes had a model I was looking for, but the day I showed up, it had been sold that morning. Ted looked to their dealership in Kansas City. Same model, same year, lower mileage. Sold. I'm happy. Give them a shot, but show up prepared with knowledge of what you want - sure makes the process easier.

They took my truck in for service and after days passed when it was supposed to be ready, they said…read morethey didn't know where it was and stopped answering my calls and wouldn't return any. I called the sheriffs and within minutes my truck was found. This is the worst ran business in the hist of business. Dont go there for anything.

Follow up is excellent, multiple people devices so everything stays perfectly connected.read more

First, let me say that when you buy a car, you really have to check it out on your own and know…read morewhat you're doing. Even the Best don't find everything. However, this is a low pressure sale and I ended up getting what I think is a really fair deal. I waited a week before the review to make sure the after sale support was as good as the presale. My salesperson Jamie showed me Carfax and went through it. When I didn't know how to lock the axle and use the electronic sway bar they helped me figure it out. They were very helpful. The next morning I was contacted by Jamie as a follow up to make sure everything was ok. I had a problem with my headlights not being aligned and he offered for me to bring it in but I was able to adjust them myself. I wanted the title asa because I was leaving town and I received it ahead of when then they told me. That allowed me to get to the DMV and registered before I left town and they supplied me with all the paperwork I needed to make it easy at the DMV. I feel really comfortable if I had to go back there with an issue.

Excellent work & lots of little touches that make things amazing! Our car was beautiful and super…read moreclean inside and out when we picked it up.

My truck has been there 60 days and was told multiple times all parts were there and again not…read moreready because waiting on parts. My insurance paid for 50 days of rental and now I have been paying while it sits. This doesn't include time I picked it back up because they were waiting on parts. I understand the unprecedented hail storm caused delays. I feel lied to. I should have used the Springfield location which was awesome when I used them before.