It had been nearly two years since I had a vehicle. I researched for two weeks, settled on the vehicle I wanted, then looked for dealers. I didn't want to travel to Springfield, but I would if needed. Tri-Lakes had a model I was looking for, but the day I showed up, it had been sold that morning. Ted looked to their dealership in Kansas City. Same model, same year, lower mileage. Sold. I'm happy. Give them a shot, but show up prepared with knowledge of what you want - sure makes the process easier. read more

Tri-Lakes Motors - Me and Mazda! - Car Dealers Near Me - Branson, Missouri

They took my truck in for service and after days passed when it was supposed to be ready, they said they didn't know where it was and stopped answering my calls and wouldn't return any. I called the sheriffs and within minutes my truck was found. This is the worst ran business in the hist of business. Dont go there for anything. read more

STAY AWAY!!! took my truck in for a new stabilizer bar and links. was charged $683 for it . looked online and found a genuine mopar part for $168. They also charged me $136 for 1 stabilize link bar. Again I found a genuine mopar part for $85. All these parts would have fit my truck!!! Never going back there again!!!! read more

Just picked up my car had a small leak. Left my tire at 43 lbs when the rest were at 33 really?!

went in for oil change the did this in a timely manner. tried to leave and my car wouldn't shift out of 1st and was dumbing white smoke everywhere after I was 5ft out of their lot. I immediately took it back and told them the problem. they then stated they didn't get a pie secured back properly. Gave me another oil change then didn't screw in the bolts on the bottom of my car that protect the oil pan. Nothing but consistency in the worse service we have ever had from this dealership. read more

Was never able to get my truck serviced due to this dealership taking the human interaction aspect out of the experience. I made an appointment online, got a text that I would have my appointment "confirmed" soon, never got that text and called the dealership multiple times with no answer. I called the sales department which was answers by a human, although this makes sense.... They make the money, but out of the 6 times I called the service department I got stuck in the automated system. Called and told Canon my frustrations, he said he would transfer me to the service department manager which didn't happen. I got transferred to the operator who then transferred me to your terrible automated maze! Do better.... But you've lost this customer. read more

The easiest car buying experience ever! The entire staff of Tri-Lakes was honest, respectful and efficient. Curtis was our sales rep and he was fantastic. I unfortunately live out of state so I won't have the please of continuing to work with them through the service department, but their sales division is top notch! read more

We recently purchased a 2024 Jeep Grand Cherokee L at Tri Lakes. We worked with Josh and he was very very professional and accommodating. We drove over 2 hours to purchase our vehicle from Tri Lakes and would do it again in a heart beat. We will highly recommend Josh, and Seth at Tri Lakes. We can not say enough good things about our positive buying experience. + read more

Today was our first purchase from Tri-Lakes Ford Dodge Chrysler Jeep Ram. We went there to look at a new Ford F-150 XLT truck yesterday. We drove a new 2022 F-150 and loved it but with the current chip challenge in the U.S., some of the standard technical stuff was deleted from this new vehicle. We decided to wait and go home and give it more thought before a purchase. While browsing the inventory on-line at Tri-Lakes I noticed that they had a used 2022 F-150 with only 12,000 miles on it and that vehicle had the technology we were looking for. What a pleasant surprise when we called back and spoke with Lori Usery, our sales professional, to find out that Tri-Lakes was going to allow us to purchase this used truck and honor the same trade value and agreement as if we were purchasing that new F-150. Not many dealerships are so honest that no matter what vehicle you want the trade in offer is the same value on new or used. Tri-Lakes offered us top dollar on our trade and gave us a great price on the vehicle we found. A deal could not be more fair than that!!! The staff at Tri-Lakes were all great to work with from our Sales Professional Lori Usery, to the Sales Manager Brady Williams, to their Finance Manager Carey Wooldridge. They all took their time with our deal, listened to our needs, and treated us with respect. It was like we were family. Thank you all for such a pleasant car buying experience. The Otts by charlieott62 read more

Sales people sloppy dressed and lackadaisical attitude. Went to Pinegar and people were nicely, dressed and much more professional.

So they decided to allow a VA automobile grant for us to get a vehicle. My husband is 100% disabled veteran of the gulf war. The VA has had some computer issues and our paperwork wasnt put in and there has been a delay. So, I talked to the dealership and said we would come in the following week if they hadnt received word yet from the VA and work out payments or something until the full check came in. They agreed. Then less than 24 hours later on a weekend - when we have zero recourse - they send a tow truck to repo the truck. The money arrangement was with the VA not us. My husbands meds were in there and it was our only transpo. Now because they took everythig and didnt allow us access to get our stuff out my husband is now in ICU and may not make it out. The paperwork they turned into the VA clearly says the financial obligation is with the VA. They are going to pay the truck off it is just taking some time - they are treating us like we did something wrong. So all you Veterans out there - beware, I wouldn't give a dime to a place that did this to a man who risked his life for this country and did everything by the book for this grant that they decided to honor and then without even a a warning took it away that caused a domino effect and now my husband is fighting for his life! I called and emailed several times begging to let us at least come get his meds and the cash we had in the console. No one returned a call or an email. NO ONE! read more

Not sure what has changed in the last 15 years but it's been for the better. I purchased a new Ford in 2008 and the service department was horrible. I have gone back based upon a recommendation from a friend. I have been totally overwhelmed my the value and the level of service. From tires to oil changes I couldn't be more pleased. read more

My sales team of Kevin and Lori were excellent. They found for me the perfect Jeep and took good care of me while I was waiting for my vehicle to arrive from another dealer. Thanks for the great experience Tri-Lakes! read more

Tri-Lakes Motors - my 2021 Jeep Renegade 80th Anniversary Ed. - Car Dealers Near Me - Branson, Missouri

Since buying my vehicle I have had an oil change, tire rotation, and my vehicle in service due to a headlight issue. They did not find what was causing the issue the first time and had me bring the vehicle back again and leave it over night, which is fine due to issuing me a rental. The work was completed and I have not had an issue since! They are very good about sending email reminders for maintenance and coupons in the mail! I have added photos of my Jeep when I bought it and now. read more

Tri-Lakes Motors - Car Dealers Near Me - Branson, Missouri

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They saved our vacation!!! Thank you all so much. Got us in and out in less than two hours.

Doug was great to work with. I spoke with him on the phone and told him what I wanted. When we got to the dealership the Bronco was right up front ready to test drive. Trading in our car was very easy and the whole team at Tri-Lakes was great. The process was very smooth. read more

Lots of repairs, lots of dealerships, and a number of Ford dealerships over the years, but Tri-Lakes stands out. Sorry, but I'm truly thankful for their work both times I've been there the two times I've been in over the 6 months I've lived here. read more

Triston was great to deal with. Straightforward communication and a very quick and clear purchase. I've never bought a car that fast. Great customer service, he was a pleasure to work with! read more

Kevin Flanigan has set the bar across the board for a perfect customer experience. Second place goes to Bart Bodenhamer! From the moment I met Kevin in April of 2019 he has always been responsive, extremely knowledgeable, not only about Jeep's, but in walking me through the entire process, patient, and most importantly......honest. Bart oversees the purchasing price and negotiations. Never will you find a more gracious, kind, humble and sincere man as he. These two men and the entire team within their building has led us to purchase THREE Jeeps in TWO years. The atmosphere has always been fun, inviting and most often like speaking to uncles or brothers rather than salesmen or strangers. Their attention to detail and my satisfaction was and is unparalleled- going above and beyond in every aspect! Additionally, every team member in their building has become a personal friend. It really is the best place and best group of people to purchase an automobile from. I will certainly be back next year (if not sooner) for ANOTHER Jeep!:) New white Rubicon is TOTALLY my favorite! With several dealerships in the area, customers will always have options.....but why go anywhere else? If you purchase from these men, you will inherit a family, a family that will take care of you for LIFE....doesn't get better than that. read more

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Had the best car buying experience I've ever had at Tri-Lakes. Drove 6 hours to buy from them and couldn't be more pleased. Triston was phenomenal to work with and never made me feel pressured to buy. He knew everything about the vehicle and answered all questions. He worked for me to get me the best deal possible. I felt like everyone was very personable at the dealership and kept their word on everything we agreed to prior! i will definitely be back! read more

This is my third purchase with Tri-Lakes motors. Everyone is a pleasure to do business with. My sales representative Ted was very helpful in ordering the perfect truck to tow my new fifth wheel as I have never owned one before. There was no pressure involved it after three visits and several test drives to make sure I ordered what I wanted we ordered the truck to be built. Roger in fiance was very good to work with as he explained all of my options and gave me some extended warranty options, he never pressured us into buying one. I have been servicing my vehicles with them for the last four years and have always had fast and courteous service from my service advisor Bill Morgan. I would recommend them to anyone as a great dealer to do business with. Greg Maige read more

I contacted tri-lakes after an long & arduous journey after a specific model , with specific features that , in the class /make/model is not an easy find especially in a crunch . I got the same answer dealership after dealership , we have looked coast to coast cant find any , but I knew what I wanted and wanted to get it before the end of year. After few months and almost giving up my wife suggested I call tri-lakes Ford so I did and at first after about 2- days of looking like the other dealerships he came back with I cant find one. I thought we were done at that point , to my suprise Wes Kuhs The sales rep. that I had thankfully been asigned to Called me about a week later to say he had found me a van that I was looking for. I say all this to say that Wes Kuhs, at tri-lake ford , that Dog can hunt , I really like the fact that he never gave up . Now I am a happy owner of exactly what I wanted in a very short amount of time he made it happen. Also I will add that he got me the van considerably below what the other dealers had qouted & a interest rate I was happy with .I can honestly say that Tri- lakes ford did not play any games , they did what I wanted and delivered as promise. Roger in credit was a blast to deal with & Its no doubt the man knows his job well , I was impressed with his ability to Gain me the right % 1st time around. Wes in the beginning & very much after the sale was complete continued to go above and beyond ( which is what (me ) the customer wants) , to take care of me and make me fee like a valued customer , I can honestly say this is the BEST experience I have ever had in Buying a car. Thank you Tri-Lakes & specifically Wes & Roger for making my experience memorable. read more

They had the car I needed. That made an easy sale. Our salesman was okay. Always remember: buyer beware. A used car has a history that may be concealed. read more

Great dealership. Actually had inventory in stock which was great . I had been looking for a new car and had looked at all the dealerships in Harrison all the way to Eureka Springs and found nothing but no inventory and uninterested sales people. Tristan at TriLakes was awesome. He was very knowledgeable about the cars they had , walked me through all the options and encouraged me to take a test drive. I feel great about the car I ended up buying and think it will be easy having this dealership service the car. Stop by TriLakes!!! read more

Just bought a Shelby GT500 from Wes and Curtis. Great communicators! They kept me informed all the way through the ordering process and the car was beyond expectations when I picked it up! read more

Had service one year they did good job but charged more than promised. Next brought in different vehicle that needed brake work. They showed me brake pads that did not go on car that were bad from a truck . But I had a car with out of state plates. They wanted over $ 1000 dollars . They said they have buy special tools to work on it. Our mechanic friend used regular tools and fixed it for less than $ 200. read more

Most car buying experiences leave you feeling like you need a shower. This was by far the absolutely best car buying experience of my life. It really is how car buying SHOULD be. No games, no gimmicks, no pressure, just good old fashioned friendly sales and service . Ted and Roger were not only knowledgeable, but beyond helpful. They each went out of their way to make sure every stage of the purchase was effortless, taking the time to keep you informed during the process . If you are in the the market for for a new or used vehicle pay Tri-Lakes a visit , you won't regret it . I guarantee you they will be my first choice for my car buying needs read more

I took my truck to have it repaired.they charged a 175.00 for diagnostic and quoted me 1100.00 for a two hour job and the parts was only 195.00. I called two other Ford dealers one in Springfield and one in Kansas.i was told by both they was price gouging that it was a simple repair and would cost less then 500. To fix.i took it to Springfield it was only 465.00 they are crooked as you can get. I told them I called other dealers they laughed and had no excuse for the price difference.STAY AWAY FROM THIS DEALERSHIP. read more

Have had the pleasure of meeting and working with a number of the sales teams TriLakes Ford Chrysler and wanted to share my experience. Everyone was friendly and very helpful with any questions that I had and they also genuinely wanted to help me with the car buying process and locating the correct vehicle based on my requirements. Ask for Wes or Bart when you stop in. read more

I had a great experience getting to buy my new car! Bart and Curtis went above and beyond to make it as easy as possible. I wouldn't want to go anywhere else! read more

Ted has always done an amazing job for us. We have bought several trucks for tri-Lakes. We will buy from them again I'm sure. They always go above and beyond to help make sure we get exactly what we want at the price we can afford. Tom in finance does an amazing job with finding us the best deal possible. I am very loyal to this dealership because of those two gentlemen! read more

This is our second purchase from Tri-Lakes. Great experience, no pressure sales, and sales person really helpful in finding the vehicle and price, we wanted. If you live in the Branson area, I recommend Tri-Lakes. Ask for Curtis Barrett. read more

I haven't bought many cars from dealerships before...so I wasn't looking forward to the experience. I was reallly pleasantly surprised with how great the experience was! Ted was my sales person and he was great! read more

I wish I could redo this entire car buying experience and never have stopped at this dealership. My husband and I went in there on the way home from a very stressful doctor appointment with his cardiologist in Springfield. Just to look. Well, you know how that goes. I told them I wanted an All Wheel Drive car. Due to I need to get husband to doctor appointments in all weather. Long story short, we bought a 2013 Ford Edge which we thought was AWD and wasn't. They were not responsive to changing it after 4 days when I finally read the CarFax. Yes, it's my fault. I'm a grown woman. But really that's just shitty as I know they purposely didn't hand me the CarFax because it plainly said FWD. Front Wheel Drive. Also they hard sold us a service contract. They did let me cancel that but I had to drive back up there to sign off. My advice, do NOT buy a car here, go to another dealership and keep your wits about you all the time. Don't trust car sales people and don't buy a car the first time you go in. Go home and research. read more

Great teamwork! I had to leave unexpectedly in the middle of my purchase and when I came back everything was ready. They even went to another dealership to get my color I wanted. 2nd purchase from TriLakes and I will return. read more

Refused to work on car with smart start interlock device!! Cost us an extra tow to get vehicle to a shop that will. All someone had to do was call the toll free # on device, plus provided on note, with instructions to hit option 6 to bypass wait and get bypass code for system. This essentially makes it like it's not on the car and takes it out of the equation!! I was informed by smart start they have never had an issue providing code to bypass! They said they have ran into the will to not do so! So bottom line Ford would not take 3 minutes to provide a service we scheduled 3 days in advance, towed vehicle, THEN we're told, we won't work on it! Very disappointed. Not to mention we had a 9am appt and at around 1pm STILL was not touched or looked at. Call to GM got car in bay just to be turned away in minutes! No effort, concern, or customer service!! We only buy Ford and WILL NOT EVER GIVE OUR BUSINESS TO THE BRANSON LOCATION!! read more

My father has been buying trucks from Tri-Lakes for decades - I recently made my very first purchase there and finally understand why he refuses to go elsewhere. Logan Houseman and Cory Bunger went above and beyond to get me the vehicle I wanted with the best financing. Professional, thorough service. Have also used the service department in the past for a Jeep I bought when I lived out of state and always had a great experience. Loving my brand new Rubicon and looking forward to years of continued business with Tri-Lakes Motors! read more

These guys were great to deal with. Nice guys, no pressure and worked the bank hard. Got the deal I could live with. Will do business with them again. 4 out 5 because I haven't had any dealings with them after the sale yet. read more

I found a used vehicle I was interested in online. I contacted Tim because I had a few questions. He answered them all and double checked the vehicle to verify a key point. He also took the time to take a short video and send it to me via email. We drove 3 hours to the dealership and Tim was ready for us. After looking over the vehicle we noticed a few cosmetic issues and he took the extra time to have the minor scratches buffed out. After we got home I noticed I was missing a keyless entry code and the owners manual. I contacted him via text and he was great, called a few days later and said he was able to get them from the previous owner and is mailing them to me. Tim went above and beyond the call of duty, was honest, sincere and funny! I plan on visiting the area this fall and if nothing else I will pop in to say hi. It was a pleasure doing business with him. read more

Dan was very low pressure and great to work with. I stopped in to look at a vehicle I had seen online, but not sure I was ready to buy. Dan allowed me time to look and ask questions with no pressure. I have walked away from many dealers because of lurking salesmen, didn't happen here. Car was what I was looking for and the price was right. Financing was easy as well. Glad I stopped in. Got the car I wanted at a good price with friendly staff. If you looking for a new/used car, give Tri-Lakes a shot. read more