The staff is extremely nice and cordial -- however the rude treatment I received by one of the two…read moremedical partners was extremely rude. When I go to a medical professional for treatment, I expect to b e given advice -- especially when I'm forced to make an immediate decision. I at least expect some courtesy and empathy. I received neither. The doctor made it seem like I was really bothering him when I asked a follow up question and when he trend to the nurse and said in front of me, "I believe we're done here, time to move on" I took that as a condescending insult. Then, when he wrote out h is analysis, he said I should go to a different practitioner -- not a different specialist -- but a different doctor. I wrote him a letter to express my displeasure but never received a response, which is further indication of h is lack of interest. I'm really wondering what this was all about...

Absolutely a positive experience. Staff, assistants and Dr K made it very comfortable and pleasant…read more Office is clean and up to date equipment. Every single person I had contact with was passionate and caring. You can tell this staff supports Dr K and he takes care of them. I would highly recommend. More than 5 stars if I could.

I had a pretty disappointing experience at this dental office. Before my appointment, I received an…read moreexcessive number of communications -- five texts and two phone calls -- which felt overwhelming for something that could have been handled much more efficiently. In response, I simply texted back asking them to "please limit the number of calls/texts I receive". I felt this was a reasonable and polite request. However, when I arrived for my appointment, the dentist confronted me and stated that I was being rude and had an issue with his staff, which was both surprising and uncomfortable. To add to the frustration, I have previously received text messages from this office with incorrect appointment dates and times, which makes the volume of communication even more concerning rather than helpful. At no point was I disrespectful -- I was just asking for more streamlined and accurate communication. Being addressed this way by a provider was very uncomfortable especially since it was done at the beginning of the appointment.

Very unpleasant experience. Ladies in the office where pleasant…read more Went in for yearly cleaning for first visit to this office. Refused to clean my teeth I had dental insurance. I went home with nothing done. With no bill or front desk didn't offer any reasons . Ask for Doctor/Dentist to explain. Answer he was with another patient. I went home confused. Lack of communication. No unpleasant words had been exchanged. And My insurance covered anual visit and cleaning. So no harm just time lost for myself. But about two months later I received a bill for $14.00 With no service performed the day I went in. And if they felt that I owed them anything my insurance would have covered it 100%. Still not sure what happened.

Heartless doctors and office manager. If you want to give your business to people who genuinely…read morecare about you, I wouldn't set foot in their office.

I was there for support but I will say that there was no follow up phone call after the fact…read more Usually the doctor or nurse will call to make sure everything is still going "ok". It's been two weeks and we have had some questionable complications. We haven't called. I also was able to hear a scheduling conflict take place that apparently happens frequently. Apparently they booked someone or thought they had before us. That person never came in. When they called to check they discovered that, that person appointment was supposed to be a few weeks later. This also happened to my mother however it was reversed and had the wrong times as well. Sorry, I wouldn't reccomend them.

Terrible experience. Dr lacks empathy and was very dismissive. I've already reviewed on google!read more

I had a major tooth ache and they were able to subscribe me medication to remove the pain until…read morethey could do my root canal. I had a root canal done today and was expecting some pain but to my surprise I had no pain at all. The staff are very friendly as well. If you need a root canal you 100% should go here.

When I showed up for work to be done we gave them our insurance information and explained we…read morecouldn't do anything until we had a cost. We were told they had run this through our insurance and they gave us our out of pocket price. We paid and had the work done. Nearly 2 years later they started billing me for over $1,000 claiming we were out of network. The women working the front desk is very unkind and impatient & seems to have no interest in hearing anything out so we can come to a reasonable resolution. A lot of what we are being told about the financial side of things here is simply not adding up. We feel swindled & lied to. There are other options locally with better bedside manner and frankly a higher quality of service.

I was referred to Dr. Alborz by my dentist for a root canal. Dr. Alborz is an excellent doctor --…read morehighly skilled, caring, and thorough. I received exceptional treatment, and the entire staff was kind, professional, and friendly. Once he learned that I'm a student, he even offered me a generous discount, which I truly appreciated. I highly recommend Dr. Alborz and his team!

I'd been going to Natural Smiles from about 2017 to 2021 when they stopped taking my insurance…read more Since then I couldn't find a dentist all this time, so when my tooth cracked Friday night I didn't know what I to do. On a whim, I thought I'd call Natural Smiles and explained the situation Monday morning. I called around 9:40 a.m. and was driving home at 11:30 a.m. One less tooth, but also no more pain. They really are like all the reviews say - fantastic. I'm forever grateful they saw me so promptly even tho I am no longer a patient. It's hard to find kind people these days but these are not only kind, they truly are professionals with natural smiles of their own.

I love this place! I have been going here for about 8 years. My care has been compassionate, high…read morequality, and affordable. I've never had a bad experience here and I have had bad experiences at dentists. I drive 40 minutes to go to this dentist, because I don't trust anyone else. It's MY teeth and I take this seriously. I highly recommend them. They are also professional and do a good job every time! I've seen Dr.Prater and Dr. Evans, both are great!

I suggest to stay away from this place. They will suggest services not required and bill you. Does…read morenot know how insurance works. Rude and unprofessional Dentist with poor bedside manners!

Actually talk to people instead of sending a text telling you you are not a good fit for their…read morebusiness. Just because no one checked messages or answered the phone to find out wasn't able to come due to herniated disc's in neck and nerve damage.