Charged 13k to remove a half a tree that had fallen on my garage. They were recommended by my…read moreinsurance company so I didn't think to check how much it would cost but they gouged it so much that they took my whole policy payout and my garage cannot be fixed. Spoke with Tim at the office and he cannot even send me an invoice until the end of day. Run do not use these people. Also to note: They came the day after they said they would be there, they did not call I had to reach out. I gave a pass on this as there was a major storm, but not very professional to not call. I had to call the office 6 times before they answered this morning. Charged for clean up, however there are still 3 large pieces of tree in my yard. They're was some type of manager (Lansing lesson) there because their Lansing crews had been "caught doing stuff they shouldn't" Do not use this company Edit / Follow up: After reaching out and waiting they did send me an invoice for just over 8500 for the same job, never did receive an invoice for the 13 thousand that they sent to my insurance company. This still seems excessive to me and I did reach out and they were unwilling to lower it any more. They charge for a full 8 hour day no matter how long they are actually on the job, which they state is standard practice, however none of the other three tree companies I called do this. I never received a response to my email questioning this, however, Rebecca was able to email me within minutes when I asked where to send the check. The contact that they make you sign leaves absolutely no protection for you the customer, they can do what ever they want and there is no recourse, including not honoring any estimate given. If you don't pay within 30 days they will charge you interest. This is a predatory company and they are very good at seeming like they are their to help until you get the invoice, then they will not help at all.

We had a walnut tree that was leaning over our house and deck, and was also very close to our…read moreneighbor's house and fence. I submitted a quote request on their website and Tim came out the next day. We received one other quote, and New Life's was much better. Due to a lot of rain, it did take a few weeks for them to get around to taking down our tree. They did a great job and left our yard very clean. I would definitely work with them again.

Forrest Green did an excellent job at our apartment complex in Kentwood . A very large red oak tree…read morewas split at the top making it a very dangerous situation to life and property. The crew came out right away to make the situation safe, took the tree down without incident, cleaned up beautifully and left...all within one day. Everyone that I dealt with from the very beginning were courteous, honest, and respectful. There are many tree services that I have used in my 40 years of business as our property is surrounded by many large trees. It's hard to find the right service for the job. In the futrue this company will be the first one I call because of the confidence level that I now have with them. In the scenario I described things could have gone vey bad at any moment. it was a very dangerous situation and they handled it with ease and professionalism. Not every tree service have the capabilites or equipment to handle this type of situation, it took special equipment which they provided. The prices are very reasonable for the excellent service. I guarantee that you will not find any better tree service, they will serve you well. As I mentioned before, I've have dealt with many over the years and Forrest Green and the crew are at the top of their game. Thank you, Brad,General, and the entire crew. Michael Gutierrez, Owner/Manager Oak Park Aaprtments Kentwood Michigan

Had a tree branch that was ready to fall on my neighbors garage, my shed, and my fence. that needed…read moreto be removed ASAP. Guys were awesome, super professional and kind, cleaned up after themselves, Brad is an amazing worker. Most affordable service I found, and were able to work with my extremely tight budget and get it taken care of quickly. Thanks guys.

Mitchell and his crew are very professional, considerate and thorough. They have the right…read moreequipment to get the job done well and safe. They made sure we were happy with what was done before the equipment was removed. I will not hesitate to have them back for needs.

I am reviewing this company's business practices, not their tree work, as no service was ever…read moreperformed. We hired them to trim one mature beech tree for $5,000 and paid a 50% deposit ($2,500) to secure a spot on their calendar. However, we never actually had a specific date scheduled. No crew was assigned, no equipment was reserved, and no timeline was ever confirmed. After signing, we obtained a second opinion from a certified arborist and decided to cancel. As per their contract, we forfeited 50% of the deposit ($1,250), despite the fact that they incurred zero costs related to our project. I take responsibility for not scrutinizing the cancellation clause more closely. However, a 50% penalty is wildly excessive at this preliminary stage. The contract even includes a clause offering a "full credit" if we rebook later, which proves they are willing to apply this money to future work rather than absorb a loss. If they can give 100% credit for future services, they are not suffering a 50% financial hit by issuing a cash refund. When I asked the owner to negotiate a reasonable administrative fee (e.g., a few hundred dollars for their time writing the estimate), he refused to engage in good faith. I would have happily paid for their time, but keeping $1,250 for zero services rendered feels punitive, not compensatory. Advice to future customers: Read the cancellation clause very carefully. I would ask this specific question: If I cancel before you assign a specific work date to my job, what is the actual cancellation fee? Don't assume a deposit is refundable just because they haven't done any work. Get the answer in writing before you sign. Bottom line: This is a $1,250 lesson where one needs to read every line and get cancellation terms in writing before paying a deposit.

If you need landscaping in Grand Rapids, go with this company. Ask for Matt. The dude has huge…read moremuscles and looks like a really awesome landscaper. I have had such a pleasant unforgettable time communicating with him.

I left a message with phone number, address, and email requesting an estimate and they never called…read moreback. Even if they're fully booked, they could take literally one minute to email or text that they can't do the job.

These guys are great! They do an excellent job with mowing my lawn and they are really nice to…read morework with. They recently made a mistake and started to put down mulch in my landscaping which I didn't order. Note - I did order mulch the previous season. I told them I didn't order the mulch this year and they said "don't worry about it! We'll just finish up the rest and we won't charge you." No questions asked!

Excellent service with great communication. Arrived on time and efficiently removed a large pine…read moretree. Arrived at 12:30pm and completed work and cleanup by 2:00 pm. They cleaned up the area and if it wasn't for the chain saw chips in the flower bed you would know they were here. I give Hall's the highest rating. Pricing was reasonable.

I highly recommend the crew from Hall's Tree Service. They did a fantastic job of removing a series…read moreof trees that could have been potential problems of falling on our house or barn. Not only did they remove all the trees, they did a great job with cleanup. Well done to the crew that worked so skillfully!

Almost a complete landscaping job for our entire back yard, and we couldn't be more pleased! The…read moresales rep Alex was beyond accommodating and extremely available throughout the process. Appreciate the level of customer service in answering our questions and concerns and following up to ensure we were happy with everything. The workers and work itself turned out great too. We had the entire yard leveled and hydro seeded, as well as our patio concrete extended, the play area (for our kids) put in and sectioned off with playground mulch, crushed pebble along fire pit extended to reach the patio, and fence line garden mulch setup. A very big scope but the end result is great (just waiting for the gas to grow). Thank you Everetts!

I phoned Everett's to inquire about some work I had for them. The lady who answered was polite, I…read moredescribed what I wanted done, and I think she looked up my business on Google Earth, because she recognized the 12'x180' ally behind it that I wanted cleared and leveled. She then asked a few questions, and said they would get back with me. A few hours later another lady called me back, and stated that they would come out and give me a "consultation" for $50. Business must be very good for them to charge me $50 for an estimate! I politely declined their offer, thinking that they did not care if they even got the job. I must be too insignificant for them to bother with.

We hired The Brown Guys from Prime irrigation and lawn services to build a 48 ft retaining wall and…read moreit was completed in on day, and done perfectly. The workers and designers were amiable and knew what they were doing. We couldn't be happier and recommend highly. Call them for a quote if they are competitive, or lower than your other quotes then hire them immediately, you'll be happy you did.

You can't go wrong with these guys - they've got a solution for anything that comes up. Courteous…read moreand friendly - they know what they're doing!!