I received BP's information from someone I've worked with over the years as our home hvac decided…read moreit did not like power anymore. Brad was out first thing in the morning after we spoke and was beyond helpful. I am in the industry (Though not a licensed repair technician) and my initial troubleshooting was right on track (per Brad) but he found the actual issue pretty quickly, all while explaining some of the nuances here in NC to me and things that are different than back home (tips to keep things running smooth and lower house humidity.) - the issue turned out to be a pretty simple one, and the price for the service call was VERY reasonable. Being in the industry (on the commercial side) I've seen some things and BP's pricing was more than fair. Would absolutely call again if and when I have the need.

I had an emergency and not only did these guys come out on a Sunday night they had things figured…read moreout and fixed within hours. Their lead service technician is very knowledgeable and precise in diagnosis. I could tell you that if anyone has a problem with this company there must be a good reason, they are spot on. There are many companies I would not trust in my home, but these guys are honest and really have a good knowledge base of this business. Very happy with my choice and will continue to deal with them in the future. So happy I finally found someone I could trust.

I understand this business is under new ownership. I can't tell you how pleased I am with them…read more My air went out during a hot spell this past summer. They were right there to take of the problem. Their service was top notch and they were reasonable when I received my bill. I will always call them when I need service. They treat you with respect and don't try to take advantage of you. That means a lot when you're by yourself.

Purchased a home that had recently had a unit installed by Comfort Zone. Unit stopped working so I…read morecall the number that had been stickered on the unit. Called several times with no answer and no way to leave a voicemail. When phone was finally answered and I asked question in regards to coming out and checking warranty on unit, the individual express to me that they were to busy to check it and would take my number down and call me back. I have not received a phone call yet and it has been a week. I call AB Robinson and they came out the next day and got me squared away. I never write reviews but the extreme heat, and lack of communication from Comfort Zone mad me realize reviews are very important.

Installed a new Trane heat pump and digital thermostat for us. Gave us a terrific price and had the…read morejob completed up and running like a champ in no time flat. Thank you all.

I am very disappointed. I have had my unit less than a year and it is under warranty. the…read morethermostat and unit stopped working abruptly. I called for help and he said we willl try to get to you, we only have 2 techs. hours passed and when I called back no one answered and there was no way to leave a message. he could've at least schedule me an appointment if it was a high probability that he would not be able to show up today. instead I sat in a freezing cold house waiting for help and now have to get a hotel room.

Rob and the crew are very professional, competitive priced and show up on time. Service area always…read moreclean when they are done. Rob Newton is great about providing options and explaining things.

From the owner: Newton & Son's Heating and Air is a locally Veteran owned HVAC Company that was started by Robert…read moreNewton Jr. He started his career in 2009 after serving in the U.S. Army. As a husband and a father of three boys, Robert spends most of his time volunterring as a scout leader for Boy Scouts and Cub Scouts. He is actively involved in the local VFW, American Legion, Shriners, Rushing Water Outreach, among many others.

DO NOT USE THIS COMPANY!!! Called to have a routine maintenance check done on my air conditioner…read moreand they said it needed more R-22 Freon. Asked to tell me the price per pound before he filled and he did not do so, proceeded to charge me $800 for the whole thing when Freon averages between 25-50 dollars a pound! They were charging more than $140 a pound. THESE GUYS ARE SCAMMERS!!! They are not top rated on home advisor either, don't understand how they are still recommended on angies list!

I am writing to warn people about the poor quality service and high product cost from Crabtree…read moreServices. I used Crabtree Services a couple of times as my regular HVAC group was working on my retail units. I was appalled by the incompetent service and the extremely high cost of their products. I was told by the Crabtree technician, who appeared to be unable to define the condition of my units or what needed to be done, that the Freon was low. I did tell him to add Freon if it was needed. What I was not told was that a 198.00 service call would cost me 1000.00. I called Mr. Crabtree to resolve the problem without success. When I asked how Crabtree Services could take a product like Freon that cost him 27.00 a pound and sell it for 229.00 a pound he simply stuttered and said " that's the price we charge." I turned the case over to the North Carolina Attorney General for their review for price gouging. The case had not been finally resolved so my next step is to take this to the local television station for their investigation. I also had my preferred HVAC company look at the work, replacing some wiring in one of the units, Crabtree had done. My technician found that the work was shoddy and the wrong gauge wire was used. The work that Crabtree had done would just keep breaking down had my team not found it and repaired it. My goal is to simply educate people about companies that fail to deliver quality service and products for fair prices. Crabtree is such a company. Please do not be swayed by the positive reviews as they can be purchased or may be written by the Crabtree owner or employees. If you need service on your HVAC system, my advice to you is to stay away from Crabtree Services.

From the first call to the follow up call after the install, they have been amazing to deal with…read more They have been very easy to reach with any questions we have had before and after the install. The stove is incredible. We had a Taylor prior to this stove. The firebox started leaking and then a lot of the seals started to leak. When comparing a Taylor to a Legend there are so huge differences. With the temperature gauge, the Taylor always had it filled with smoke and you had to constantly clean it to see what the temperature of the water was. It is far to the left on the legend, so this should not be an issue. There is also a digital temperature display next to the temperature gauge. The fan on the Taylor is right in the front and always seem to get clogged with Chris. The fan on the legend is beneath the great so this should not be an issue. There is no great in the fire box on aTaylor. The great in the legend fire box allows for much better airflow. We are using much less wood than we did in theTaylor. We had the Taylor for 20 years so we are very experienced with Woodstoves. When do you open up the back of the stove, with a Taylor you had to lift up the door and take it off and set it aside. It was a flimsy piece of sheet metal with a handle on each side. This is not the case with the legend. It is on a hinge And it is a real door not just sheet metal. Once the back was opened on the Taylor, you saw a lot of spray foam and the heat had to come through the back as well and constantly got clogged. On The Legend it is metal that you can open that door as well if needed. It is a much cleaner and neater design. We could not be more happy with this stove!

From the owner: Legend Outdoor Furnace NC LLC, located in Henderson, North Carolina, is your authorized dealer for…read moreefficient and economical outdoor wood furnaces. Their team provides expert sales, installation, and service to keep your home warm and comfortable year-round.

Great service, super prices. I've had them out three times for service and once to replace an old…read moreunit. The price of the replacement was significantly less than others. As to the service, they get here timely, get the job done quickly and charge the right amount I wouldn't use anyone else

Bunn's was fast, honest, and very friendly! Their pricing was fair, they thoroughly explained what…read morethe issue was, and made recommendations to help mitigate any future issues. Highly reccomend!