I absolutely love working with this Agency. Carla has always been caring and wonderful and then…read morethe fortune of me getting Yi Lan Chan on my account was so incredible. I feel like I'm working with honest, hard working, intelligent people who care and are responsive. I wish I could have an experience like this with other service providers! Thank you!

Carla was amazing at answering my questions about my policies. She read through them and made sure…read moreto let me know where my coverage deficiencies were. Very thorough!

This place is a complete mess. I was a client there and lost my policy because one of the…read moreemployees did not update my address and cause me to miss my payment and now I'm left without a car insurance. Not helpful at all. Do not do business with these people.

Victor and the other agent are very professional. I've been dealing with them for over 10 years…read morealways ready to help and finding best way to save me money and protect my assets. Give rock insurance a chance to earn your business. Thank you. J. Zapata. Hawthorne ca

First of all, I want to say that Grace is an absolute charm! She greeted me with such kindness,…read moreoffered me water, and made me feel comfortable right away. She was also very professional in how she handled my family's insurance quotes. Grace found us a great deal excellent prices on two cars with full coverage that you can't find anywhere else. I truly appreciate her hospitality and dedication in helping us figure everything out. Once again, a big shout-out to Grace what a lovely lady! Antes que nada, ¡quiero decir que Grace es un encanto! Me recibió con muchísima amabilidad, me ofreció agua y me hizo sentir cómoda desde el primer momento. Además, fue muy profesional al gestionar las cotizaciones de seguro de mi familia. Grace nos consiguió una excelente oferta: precios excelentes para dos autos con cobertura total que no se encuentran en ningún otro lugar. Agradezco mucho su hospitalidad y dedicación al ayudarnos a resolver todo. Una vez más, un gran reconocimiento a Grace: ¡qué mujer tan encantadora!

Came to get a car insurance quote and walk out with my new car insurance policy! Wendy Sandoval was…read moresuper helpful thru out the whole process highly recommend seeing her if you are in the area and need a new car insurance policy. Thank you Wendy Sandoval

They are always so busy due to understaffed personnel. Even when they are helping you, they are…read moreconstantly putting you on hold to answer phone calls and have 2 to 3 folks they are helping. The staff are wonderful but they are being asked to work in this manner. These folks are professionals but their management are risking quality over quantity. If they would be allowed to concentrate on one person, service would be faster and better. Bless these workers for trying as hard as they can.

this place is the worst do not get this ins. the customer service is HORRIBLE!!!!! I am so upset…read more!!! it disgusting they take your money and never answer you back

Came in today to get my dad new car insurance and the office was so welcoming . We really…read moreappreciate Yaderth assisting us, she made the process smooth and easy.

Lupe Cisneros very courteous and patient with my daughter and I explained everything in detail and…read moreit was easy and fast. Her communication and customer service is great highly recommend her and freeway insurance they have a lot of good options.

Working with freequote has been an absolute pleasure. My agent Stacey Jones goes over and beyond…read morethe call of duty to ensure all my insurance needs are met. Stacey makes sure you have what you need for coverages and always with a smile on her face.

From the owner: Freequote Insurance Services represents some of the best Admitted, A-rated Insurance Carriers in…read morethe market today. If youre looking for an all inclusive policy with higher limits or just a basic policy required by law, our Agency can assist you. Be assured that when you contact one of our Agents for a quote, you will be well informed of all coverage you select and if any, coverage you choose to exclude. Feel free to contact Freequote by phone, internet or walk-in. Our Agents are waiting to discuss suitable coverage for you, your household or business. Let us insure your future!

I do recommend this location with a lovely young lady her name is Vivian she gave me a insurance…read morefor my car and it was cheap, I'm glad that she made it very easy

Margarita is not a reliable person to work with. She is someone consistently gives excuses for not…read morefollowing through on her promises. I definitely DO NOT recommend this insurance agency if you are looking for responsible and punctual insurance agents.

First watch out for sneaky broker fees that he never verbally informed me of and snuck it in the…read moreagreement...I'm just noticing that now..smh..WHATEVS...but now My emails have been consistently ignored when I needed to make changes to my rental insurance...once I notified him my plans to cancel or modify my rental agreement from 1 year to 6 month (bc my apartment management made me sign a 6 month lease when they usually make me sign a 1 year lease) then I noticed I was charged a renewal fee of $98 for a one year policy after just 3 months...his excuse when I asked about the renewal charge was, "I can charge the renewal charge at any point I want."...even after just 3 months when the policy is for a year...and I just told you several times I want to shorten the policy?? BS! Then I told him he has to notify me before he charges me..and he said he sent an email...not true..and when I asked him to forward the email...nothing...and when I spoke to him he was unapologetic, had a major attitude, and told me he would charge me the $75 early cancellation fee (which was at his discretion)...even after a previous email stating he'd take care of me. !!!!!!BE WARNED OF $150 broker fee for rental insurance. He did not appropriately disclose this fee, because there is no way I'd pay $150 on a $220 policy! BOGUS!!! He is now ignoring me and refuses to forward me the email he sent about the "renewal fee". WHAT A SCAM! I have still yet to get a refund after being charged a renewal fee just 3 months into the policy...Its been almost a week of my texts and emails being ignored...I can't even get a response except on here...smh. Alan was great quick and easy when he's getting money...but once you need help adjusting a policy or getting a refund for being wrongfully charged, he will flip. He still has yet to apologize for overcharging me...I AM BEYOND SHOCKED! SMH...I will be contacting the guy who referred him to me from my car dealership and letting him know about his horrible customer service and lying on customers on yelp when they have receipts smh ‍‍ UNBELIEVABLE...and I'm a therapist smh...thought I've seen and heard it all...INTEGRITY IS NOT HERE. TRUST. From an honest social worker, single mom, and advocate for what's right and the truth. SEE MY PICTURES AFTER YOU READ HIS RESPONSE...I HAVE ALL OF OUR TEXTS AND EMAILS AS WELL SHOWING HOW HE CONTRADICTS HIMSELF, DOESNT HAVE THE FACTS OR IS JUST STRAIGHT LYING OR INCOMPETENT. I can go to bed knowing what I speak is the truth...instead of fixing it...he does nothing ;) There goes my $150 broker fee and $98 renewal fee THANKS VIP...FOR MAKING ME FEEL SO VIP

Horrible!! I called them to set up an appointment!! They didn't answer!! A few minutes later I got…read morea text saying how can I help you !! I asked who was it they said are you trying to get insurance !! Idk what type of millennium BS that is but I can't handle business like this!! Damn being a competitor check your texts then you'll see my exact same words in there as on this review!! The last 4 digits of the number is you know what nvm I got the texts still