This is the worst place you can go to for car insurance. they have the worst customer service if…read moreyou want them to steal your money and not do nothing correctly go here. Worst experience ever......

It worked out nicely , we got our documents notarized without having to wait too long, reasonable…read morefee. Staff was great it is recommended that you call to see that notary licensed person is available.

When shopping for insurance for one's home it is of uttermost importance to ensure that all needs…read moreare met. One's home is exactly that, a home, a home is what one works hard to own and provide to one's family. We recently sold our previous home, when we inquired about purchasing our insurance, our previous insurance provider was letting us down, so our trusted team of brokers and realtor's shared Casa Blanca as their trusted insurance broker, and I was referred to Lorena Sahagun. Through the entire escrow process Lorena provided what we needed, options, and answered any and all questions. Weeks after I needed to add earthquake insurance and she was ready to answer all my questions as well as provide us with what we need. She has always been ready to assist, answer questions, and provide us with what we need. I highly recommend Lorena Sahagun and her team at Casa Blanca. Sincerely, Dr. Marco Antonio Romero

5 stars for Lupe! Super professional - super responsive. And much appreciated!! Give her a raise…read more!!!

So, I called the carrier directly for a quote. They directed me to my local agency as they weren't…read moreable to connect me directly on their end. The lady was out of the office and had forwarded her office phone to her cell. She answers with a hello... lady.. what professionalism is that? How about identifying the business you are answering the call for? She tells me she's out of the office and will be back in 1/2hr. It's been 2 plus weeks. She never asked for my number, so I assumed she would grab it from her cell. I guess she has too much business and does not need any more?? Horrible customer service! Wouldn't trust them to insure my trash. Everyone is always telling us to go local, the little guy. When we do, we end up with garbage customer service most of the time. This is a prime example. I rather pay more to AAA, but at least they are professional and respectful. Beyond disappointing!

I have know Raj from Insurance Bonansa since the late 90's and he is providing us excellent…read moreinsurance service. I recommended Raj to all my families and friends and also experiencing an excellent service. i will never look for any other service for ober 25 years.

Wow. What a service. So professional and on top of their game. Was shopping for a workers comp…read moreinsurance and Armen was able to find us the best deal. Now we have all of our insurance needs being taken care of here.

fantastic service, fast, reliable, affordable highly recommendedread more

Ana fue muy amable y dispuesta a ayudar. es muy amable y rápida. hizo el proceso de agarrar mi…read moreaseguransa más fácil

Very good helpful service from Rep. Landy. She was able to find me a great value for my car…read moreinsurance.

We highly recommend Herman. Herman has been our contact originally for just car insurance. It has…read morebeen 5+ years since working with Herman and we have since then added Home Insurance and additional car insurance policies. Herman is great and very timely at responding to emails and phone calls which we really appreciate. Thank you Herman for being so easy to work with!

I have been using PrimeWest insurance brokerage for years for my vehicle insurance and I do change…read moremy policy abit over the past few years. Herman Merchan is the go to person he is very knowlegeble and proficient with the insurance process/ policies, he provides the information and revisions that I need. 10 star for the great service, Thank you Herman and to all of PrimeWest Insurance.

I've been with AAA Insurance for years, and Sylvia has always been amazing to work with. Last week,…read moreI was rear-ended and immediately called her--she walked me through everything step by step right then and there. She made a stressful situation feel a lot more manageable. I'm really grateful to have her as my agent and highly recommend her to anyone looking for auto insurance.

I have been with Truman insurance for the last 3 years now and let me tell you!! It's truly been a…read morepleasure working with them. Every time my insurance has gone up, they've always found a way to bring the cost down, even with a point on my license. Silvia and Priscilla are both super great and easy to work with, not once have they given me issues or been rude. They're the best at what they do. I drive worry free knowing they're only a call away if I need anything

Awesome customer service - she acquired me as a client. So far so good!! She did what she said she…read morewould do

This agent has horrible service they charge me late fees of 50 dollars for paying on time I have…read morethe prove and she try to bribe me to take a gas card from her own money to stay quite it, I say no fix the problem and she haven't I also I told her stop emailing me and guess what she's still emailing me she is so unprofessional, her customer service is not good at all I will give her 0 starts but this app I have to put 1 start, believe me is my first bad experience for us, also I do not recommend Allstate and her service this 2 didn't help me and she's the manager just imagine, the other employees. No wonder they have 3 starts, to bad I didn't notice before, but my experience is bad bad customer service. CDI will deal with this I'm done with this company and Lorena and her employee's, if anybody had problems with this agent you need to come forward, make a complaint ASAP, to CDI.

Thank you Jose J for helping me today. Will definitely recommend others to you . Very quick and got…read moreme a great deal

Raul Urquiza Agent, CA LIC#4414182…read more1201 Truman St San Fernando, CA 91340 T 818-361-1100 ext. 124289 E Raul.Junior.Urquiza@freeway.com Customer Service 800-300-0227 I want to sincerely thank Raul Urquiza (Agent, CA LIC#4414182) for his outstanding service in helping me secure insurance at the prices I was hoping for, especially in today's challenging and expensive economy. Raul was knowledgeable, patient, and truly went above and beyond to find the best options for my needs. It's rare to find someone so committed to excellent customer service. I am grateful for his hard work and highly recommend him to anyone looking for reliable and affordable insurance solutions. Thank you again, Raul!

Great experience and knowledge! My entire family holds their insurance policies with Irene and…read moreState Farm! I spent over an hour with Irene she answered every question I had and was happy to answer more if I thought of any. Its nice to speak with a live person and also know where they're located, nowadays you have no idea who you are talking to across the globe! I highly recommend her! Thanks Irene!

If there was zero i would rate her 0. Totaly rude, unprofessional. Irene has the worst customer…read moreservice i have experienced. I work in customer service too and i was shocked, honestly i was shaking after our conversation. I have a condo unit and my lender wanted her to have the master policy faxed. So i contacted her in June and she told me to fax some papers, which i did. I followed up later and she told me that they took care of it. Month later my lender contacted me agin saying they received nothing and i called Irene again. And first thing she says i did it, they are idiots. You don't know me how can you talk like that about my lender. Then she started to scream at me as if i put my name incorrectly and they have been confused. I asked if she is having attitude issues she got angrier, i said i don't want to talk to het and i would be happy to discuss it with her fellow counterparts. Worst customer service i have had.