Everything in the store is overpriced and they're refusing to price match to their own online…read moreprices. I will probably never shop at a Walgreens again since I can just order from Amazon at 1/3 the price.

I have been to this Walgreens twice. My first experience was wonderful. My second time was…read moredisappointing, as it was closed. Let's get to the positive experience first. This store is super close to the hotel where I'm staying. It takes less than five minutes by car. I came here to get some beverages. I ended up getting a twelve-pack of Diet Dr. Pepper. This store has everything you need. Fake nails? Yep. Shampoo? Sure. Advil? Yes. Sugar-free candy? Definitely. I was in the hair care section. There were two women getting hair dye. One was on the phone and abruptly left. Her offspring had swallowed something toxic, so she told the person on the other line to call 911. The other woman followed suit. I hope that everyone is fine. It was so unexpected to hear. This drugstore had a lot of plushies. It had Disney pride plushies. There were along a bunch of Squishmallows. Everything made me happy. I went to the checkout to pay for my items. I had a man help me. He was friendly. I entered my phone number to take advantage of discounts. I paid with a credit card. The transaction was smooth. My second visit was at around 10:40 pm on my birthday. I wanted to grab a bite to eat. Nothing major. I wanted a snack of some sort. The local Taco Bell was closed. I came to this Walgreens, and it was closed, too. The reason why I was disappointed was that this drugstore is supposed to be open 24 hours a day, according to the sign outside. It shuttered at 10 pm and was scheduled to reopen at 8 am, according to another sign. Bummer. It's a good drugstore. If you do get the munchies late at night, you are better off finding a different place in case it decides to shutter early. (225)

I had a wonderful experience at this pharmacy thanks to Effie. I'm preparing to go out of town and…read morewas stressed about getting my medication in time. She was incredibly helpful, efficient, and made sure I had exactly what I needed before my trip. She is the best! And also jeremy

I had a great experience at the pharmacy with Jermey. He was patient, informative, and encouraging…read more I had many questions about a new prescription and about my insurance. He was able to provide accurate information and provide suggestions. He also encouraged me, which was so nice coming from a stranger. Jermey keep up the good work and thanks for all your help. Walgreens give this man a raise ASAP!!!

I appreciate the convenience of this Walgreens location as a downtown resident; it's nice to have…read moreone within walking distance. However, the spotty customer service makes me hesitate to recommend it at all. I've been here numerous times and experienced really rude and unprofessional service (e.g. I've personally been and seen others be judged and berated at the photo counter when picking up items "late" i.e. within a week or less of placing the order). Sometimes customer service has been nice or fine, though (e.g. one time the photo department called me when they found my photo order, which I appreciated - since when I went to pick it up the first time, they didn't find it). I return here for the location only, but I wish for a more consistently cordial (if not friendly) and efficient experience.

The Downtown Nashville Walgreens…read more In my estimation, this is the one and only Walgreens in Downtown Nashville that is accessible to Broadway. Disparate from other Walgreens that I am familiar with in major tourist centers, this location is underwhelming for alcohol and souvenirs. With regards to this review, I am using "The Daniel. S Yelp Real Time Feature" where I write from my first-hand journaling experience. "June 24, 2025: We are bound for Walgreens. Walking through the Assembly Food Hall we cut off some of the uphill climb up John Lewis Way that is bothering Dad's knees. Now walking up John Lewis Way we are passing by the historic Woolworth Theater and what looks like a Theater District. At the crest of the hill, we step inside the only downtown Nashville Walgreens. At least the only one I am familiar with near Broadway. This store is "blah" in comparison to the Walgreens that I am familiar with in major cities such as Las Vegas, Chicago, San Francisco,and Denver. Their Nashville caps are overpriced and fail to strike me. They fail to carry the bullet beer (24 ounce cans) that I want to pick up for the hotel room. However, they have cold beverages and snacks that my Dad and Brother are buying. I am headed to Starbucks for my beverage. Toi, who rings up my Dad and Brother, is a friendly and personable Cashier. When we return to the what looks like a Theater District along John Lewis Way, being empty handed of purchases allows me to photograph the Woolworth Theater." My "Real Time Yelp First-hand Feature" elucidates that the Downtown Nashville Walgreens deserves Three Stars.

When I receive multiple texts and calls that my prescription is available, I expect it to be ready…read morewhen I come to pick it up. I went in today and JULIE insisted they didn't have anything. Told me it was saying I had to call it in myself. I've never had to call it in. My doctor had already called it in and I am supposed to get a refill every month. Julie spoke to me like I was slow and told me that I had a refill called in Apr 12 and still had another two months. I told her I was almost out. No luck. My advice is, hire employees who know what they are doing. Not to mention, my mother had this issue about a month ago with her prescription, same pharmacist. Rude on the phone and rude in person.

Not helpful with a script refill with an "insurance" issue. This is not an insurance issue, this is…read morea store issue. The employee I was talking to didn't listen to what I was saying to HELP diagnose this issue. The best I can describe this is she did NOT care and caused me more issues that I should have. *Post live, edit. THIS STORE HAS SO MANY 1 STAR REVIEWS! What is going on, WALGREENS?

This is one of the absolute best Pharmacy's anywhere. Family owned and operated. Friendly staff…read morehelpful and even delivering you medication if needed. I cannot say enough good things about this business they give back to the community of Wilson county and smith county since that's where the owner is from. Try them out.

Nice small town feel to this pharmacy. A little shady location, but once you get inside, it's…read morepleasant. The younger male pharmacist is kind of aloof, but the ladies and older gentlemen are very nice. Seems to be family operated.

This Walgreens, located at the corner of Cool Springs Boulevard and Mallory Lane in Franklin is…read moreyour standard Walgreens location for the most part. The one thing that does separate them from the others I have visited in the city is the level of service. I work in the area, so I normally pop in here for small things to and from the office with my recent drop by being to pick up a few photos I had printed. The photo counter was staffed, which was a surprise honestly. He was nice and quickly gave me my photos. I went to the front to ring up, and the cashier was positive and friendly throughout the process. The store can be a bit of a mess on occasion, which seems to be the theme for Walgreens honestly. Always seem to be stepping over items or moving unmanned stocking carts out of my way. Overall, solid Walgreens location that I have no issues utilizing!

The Walgreens pharmacy at White Bridge and Charlotte consistently is late filling orders and will…read moreget information worng. Please avoid this one

This is the most inefficient pharmacy I have ever been to in the entire world. Ever since they…read moreinstalled the self check-in screens at the counter (on which everyone in line behind you can read your full name and date of birth), and have only one cashier "helping" two people at the same time (multitasking does not work -- It is proven), service has been nearly nonexistent, the pharmacist doesn't feel the need to even address you. It is impersonal; but what is worse is that it is incredibly more delayed than it was before. The multitasking is not saving anybody any time . This was a horrible change to make, and I hope they aren't thinking of doing this at their other locations.

Cashier was so incredibly rude. She told us where to go for self-checkout, but we did not hear her…read moreso we asked again where to go. First she didn't respond, then rolled her eyes and mumbled under breath loud enough for the person in front of her to hear, then loudly said in the rudest/condescending tone while pointing, "I said, it was in the back."

I've been using compound medications for over a decade now I have had experiences across the…read morecountry with various pharmacies. Happy to say that The staff here is wonderful! I had to transfer several prescriptions from my compounding pharmacy in Virginia and they took care of everything! They even made my compounds better by dosing them differently which meant less cost to me (as insurance doesn't cover them) and less to apply (they are skin creams). Whoot whoot! Very friendly, helpful and caring of their customers. A gem to find while staying with family for a bit. Highly recommend!

Friendly and knowledgeable staff, quick service. However, they are not rushed and help answer any…read morequestions or concerns you may have.

John Hollis is a premiers compound pharmacist who has created the most amazing and well priced skin…read morecare line I have ever used! I LOVE their products and can't recommend them highly enough! Perian S.

I have been using John Hollis Pharmacy as my compounding pharmacist for years. There is no one…read moreelse I would trust to compound my medications. The staff is always friendly and accommodating, my medications are always compounded and ready in a timely manner, and I know the quality is second to known. Wonderful family owned pharmacy that I would recommend over and over.

I was sick and needed a COVID test because relatives were scheduled to come over. I made an…read moreappointment through the Walgreens website and got my test at 10:30am the next day. The wait at the pharmacy drive-thru was minimal, and the pleasant pharmacy employee walked me through the whole procedure with grace and good humor. Within two hours the results were emailed to me. There was no charge for anything during the process. I'm not sure there has ever been an experience more deserving of a five star review.

My first time shopping at this store, very clean store and friendly cashier too !read more