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    LaserShip

    1.3 (192 reviews)
    Open 8:00 am - 9:00 pm

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    Where it was left
    Glitter D.

    Recently ordered from Fashion Nova. Got the first 2 parcels fine through UPS, the third delivered through LaserShip, was left at someone else's unit. When we got the 'delivered' photo we contacted Fashion Nova first and they told us to contact the courier. We were told to wait to see if anyone turned in a package that was not theirs, we waited. Now they are saying they delivered to the address on the package but we have photo proof that they delivered to the wrong unit. We have a right entry door that is decorated specifically to help with deliveries and they delivered to a left facing entry without decor. I guess our next step is to dispute the charges but Fashion Nova should stop using this courier.

    Just look at the time stamps...(pay attention to the dates and time) SPOILER ALERT: the package was never delivered and I'm sure the "independent contractor" won't be held accountable.

    Frank G.

    Well the package arrived but the driver ran over our mailbox! He left with a "sorry bro!" and that was it. The van was unmarked - Bath and Body Works uses them and they couldn't help me. Filled out contact form, no response, on hold for over and hour. Wont be buying from B&BW anymore because they use this shipper!

    Posted photo of the time they loaded my package into their delivery vehicle 3:40pm then out for delivery 3:41pm, then delivered at 3:42pm.

    Their facility is 30+ min away from my address. I was home the entire day that day. Package was never delivered and this is the 2nd time LaserShip has done this. Search the entire day and day after on my security cameras and not once was their a delivery person with my package. I'm going to find a way to press charges on this company. They never return my messages via their messaging platform and their phone operators have no way of helping. I want the name of the delivery driver that "scanned my package". That person should be held accountable. Customer service of course doesn't have access to that information. I'm sure this company will claim bankruptcy to avoid all of the law suits that are going to come. I've never seen any company with this many complaints and bad reviews.

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    1 year ago

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    3 months ago

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    11 months ago

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    7 years ago

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    Lasership Management Team

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    3 years ago

    Horrible Horible delivery. Throw packages over fence regardless of delivery instructions. Shame on Amazon for useing this sub par company

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    5 years ago

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    5 years ago

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    11 years ago

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    6 years ago

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    6 years ago

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    Page 1 of 5

    Ask the Community - LaserShip

    Review Highlights - LaserShip

    The people I spoke to were very helpful and friendly, and my package was delivered on time the next day and also in perfect condition.

    Mentioned in 3 reviews

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    LaserShip - couriers - Updated June 2026

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