I bought a full set of mink lashes with one refill on group on. Once I got there they said they don't do mink for group on. They were willing to give me mink but with no refill. They only had one person working so she kept getting up to answer and make appointments. read more

I love going to Lash Factor!! The technicians are very friendly and professional. The service is impeccable. My eyelashes always look FABULOUS when they are done! I would definitely recommend Lash Factor to anyone interested, or curious about getting eyelash extensions. Lash Factor is great!!! read more

First time getting my lashes done and I'm obsessed!!! I've gotten so many compliments and everyone thinks they're all natural!! I called to book an appointment with any one of their lash specialist and I'm soo glad I got Estefany! I was kinda of nervous because it was my first time, but she made me feel super comfortable and was very gentle. At the end of the appointment she explained fully how to care for them and make them last longer. Im 2 1/2 weeks in and they still look like the first day! Definitely going back and asking for Estefany! read more

Saw this adorable place on Ventura Blvd. The sexy club wear I saw was totally eye catching and drew me in, I was greeted by two friendly women and it turns out it is a One Stop Beauty Bar !! They specialize in Lash Extensions,Spray Tans and Body Wraps, but they also have Rockin Club Wear and sexy Evening clothes and casual wear!! I felt like I felt so comfy and found the perfect outfit for a "Night Out" and awesome accessories !! Next time I want to feel like a princess or Diva I know where I am going!!! read more

I really, really like this place and the lovely ladies who run it. I've been there a couple of times now and they do an excellent job on the eyelash extensions. They are really artists of their craft. They always try to squeeze me in because I have a tight schedule, which I really appreciate. There is parking in the back, they have a clean facility and even have groupon specials. I am very happy I found this place. read more

I put my lashes through the ringer and i have never had a trouble losing one of my own lashes due to this service. I have gone to LashFactor for about 7 months now: the lashes are beautiful and durable. Lilly and Melina, and everyone there are marvelous artists, very personable, detail oriented, and heavily experienced technicians. I highly recommend. read more

I never really was interested in lash extensions. I found out about this place. Really friendly staff and felt welcomed. Estefany was really awesome and took care of me really good! I HIGHLEY recommend her ! read more

This is my 3rd time at Lash Factor and Melina is my girl. My lashes are natural and long lasting. #hooked

My experience at Face and Body Factor has been wonderful! Miranda helped me for the first four sessions and Melissa helped me during my last visit and they were both so kind. They both made sure I was comfortable throughout my cavitation sessions. The location is very nice and clean. The prices for the various services they offer are reasonable and you do see great results! I will be visiting again soon. read more

Berenz is the most amazing stylist. She is the only person I've trusted with my hair....ever! She really cares about the end result and takes her time. Such a talented person and I am so happy to have found her. read more

Opinion: -mediocre at best -lashes way too long, unrealistic -uncomfortable, sharp poking feeling, flipping wrong ways -wouldn't rerun -been getting lashes done for over a year elsewhere, not worth the price or location change Fact: -25 + min late for appointment -they honored Groupon rate direct -a man & kids where directly over me visiting technician Veronica while my eyes are closed, unable to open them, very uncomfortable & uneasy feeling. -choose to cut to shorten - read more

I wish I can give them 0 Star. Cute place but it's a terrible place to get your lashes done here. I was there a year ago and gave them 2 stars, now it's just horrible. I went in for a fill, the lady that did my lashes told me my previous technician was bad and she said I can remove everything and do a full set. I told her no, I just want a fill. She wasn't happy but she said ok. The fill lasted 15 mins and I looked in the mirror and see a bunch of hair that wasn't lashed. I kindly asked her to lash them and she said she can't because it was stuck when it clearly wasn't. She then put on 2 hair. I looked in the mirror again and ask if I can do volume and I'll pay extra. She said she can't because she doesn't have time.... ok??? But you have time to remove all my lashes and put on a full set??? This place is just awful. read more

Melina is amazing! Great pricing, wonderful service and beautiful lashes!

Amazing service! I love this place the atmosphere is girly, feminine and inviting! The staff is very friendly and helpful and answered all my questions They are the Lash experts to go to! My eyelashes went from blah to Vavavoom!!! And the clothes and jewelry are also quite amazing and I highly recommend it you will feel like you are in Diva paradise! read more

I loved my lashes when I got them done. The girls were so accommodating when I asked to have them filled the next day. My eyes are super sensitive so the lashes did not work out for me. However, i would highly recommend Lash Factor to anyone. The girls are really nice and professional. read more

I'm so glad I found this place! I went 2 weeks ago to get my eye lashes done. This lady Estefany did them for me. Super sweet. Her hands were so soft and she was very careful about the whole process. I can't wait to go back again ! It's totally worth the money. She was great at what she does !! Never going to another salon again!!! Found my spot !!! Try it ! read more

I have been coming these ladies for over three years!!! I drive 80 miles to get my eye lashes done only my Lily & Melina......Since I have been going I am hooked, plus your look will change your life for feeling like a Star!!! The Very Best in the Los Angeles Area!! read more

Melina is amazing! I was referred to her by my friend. My lashes look amazing! She made the time go by so fast! And the work she does if so good! I've been to a couple other places but she takes the cake!!! Can't wait for my fill in two weeks!! Thank you Melina! read more

I was disappointed that the lady doing my lashes was talking in Spanish to her other coworkers the entire time she was doing my lashes, I believe her name was Estefy Hernandez. That was so unprofessional for my taste and it did not help me to relax . I feel if she was quiet she would of done a better job and been focused. I feel if the client starts a conversation then that is a different story but I feel it was unprofessional and even worse that it wasn't in English. Then to add insult she made a comment on how she thought I was Armenian or Middle Eastern And was surprised when I told her I was Cuban. I think talking the entire time was horrible. Then she asked what I do for a living to top it all off and gave her opinion on my occupation. I should of nicely asked her to please be quiet from the beginning but when someone is doing something as sensitive as your lashes it made me feel uncomfortable that I would even have to tell her how to be professional. I think all the workers should be quiet when they are doing their job unless the client starts the conversation. Also the place is way too bright it is hard to relax in there and I felt like I was on display as the beds are literally at the front window of the store! Terrible layout! Even a room that is relaxing and dimly lit has an overhead light that will be right in your face to light everything up. And if she thought I was Armenian or Middle Eastern it was so disgustingly rude that they were talking in Spanish or even at all while working! Thumbs down all the way I'm definitely NEVER coming back. Ladies please get some training again. read more

I purchased a groupon for full lash extension plus 2 week fill , I did my research and based on the reviews I hopefully booked an appointment. My lashes came out super natural which is what I wanted. Estefy is my girl! Def will be going back :) Go with time though cus the parking can be difficult since its street parking only. i also will be trying other services too , they even offer spray tans :) I will post pics of how they wear before my fill ! read more

I love this place! I get my eyelash extensions and facials done here and they're great. I get my lashes done with Estefany and I just feel they last much longer than other places I've gone to before. I got a lash lift done recently as well for the first time and I loved the natural look. I couldn't believe it was my own lashes. As for the facials with Miranda I can't express the difference it's made for my skin. I have acne and my facials with her have helped with my dark spots and scarring. Great place, I'd recommend it to anyone. read more

Not a good experience. I'm new to lash extensions, I called spoke with Malina to make an appointment. I told her about the Groupon $88 deal. I arrived at the Lash Factor salon 15 minutes early. Malina was very nice greeted me and gave me water while I waited. My lash technician was Stephanie. I told Stephanie I was new to lash extensions, she asked me what kind of lashes I wanted, then I asked her, "Which types of lashes do you have?, she was in a rush and then says "Just lay down I have another client!" The result was not great, she made them long, straight and with a little curl which made my eye lids drop down. When I got home to get a better look in the mirror, I saw clumps of glue on the roots of my eyelashes . I had to go to another eyelash extensions salon, better experience, better quality, more attentive, takes their time, more pricy but worth it, to get my eyelashes fix. I will not be returning. read more

I am a post chemo patient with barely a fuss for eyelashes. Lily and Melina have managed to give me back very natural eye lashes I thought I had lost for ever. This is an extremely friendly group of women who provide their services in a caring and relaxing atmosphere. I highly recommend them. María Elena read more

I have been going to lash factor for seven months! I love how relaxing and clean the salon is; and how attentive and professional all of the ladies are with making sure my lashes look perfect! I have tried several different lengths and they all look great. I would definitely recommend lash factor for lash extensions. read more

I was in today. I tried to have a lash lift. Estefany spent 20-30 minutes on me and then said that what I wanted wasn't going to work. She spent all that time with me and didn't charge me any money. I wanted to leave a review because I really think this place wants their customer to be satisfied with their work. I applaud them for their integrity. And, plan on using them again when my eyelashes are in a better state. read more

LOVE my lash lift!! First time getting it done and now Im hooked, all the girls that work there are very nice and fun I definetley will visit you again soon. Keep doing the great job you girls, you can feel the good vibe once you step in. This is what life is about read more

The most beautifying nap you'll ever have! Melina and Lilly are lovely gals who know how to treat you right and make you look beautiful! I've been seeing them for several years now. It's so much easier having perfect lashes, no mascara, no dirty pillow cases, no rubbing your eyes which we all know stretches the delicate skin. And it's like an instant eye lift without surgery! Wake up looking like a star everyday! -or at least close ;) read more

Great place! I got a gift certificate for my wife birthday. I call the place to see what offers they have and since Im not familiar with beauty process I asked the girl who answered what could be the best service for my wife. She explained all the services they have and I ended up getting her a refill and a facial. My wife was beyond happy with the lashes done by Estefany and she got relax with the great facial by Miranda . read more

This place has to be a scam or some sort of underground drug cartel.. There's no way, they half the time are closed and never seem to be open when said. They took my money and when I had an appointment I came in and they claim I didn't when I clearly got a text message confirming my appointment... Then they said the person that took my money doesn't work there anymore. read more

very good service, I am very happy with the result, have a very natural look and the facial I also enjoyed, Excellent work .. Thanks

Melina is the best! She did an amazing job on my lashes... book your appointment now! Definitely going back!

I initially came to Lash Factor for extensions. The technician recommended me the Lash Lift instead, saying that I had long thick lashes and if I dyed and lifted them I would have a similar result as the extensions, just a little more natural. I went for the the tint and lift. I also dyed my brows. After the procedures neither my eye brows or my lashes looked darker. I went for a round 2 on the brows and still didn't look darker, but I was honestly over the whole thing so I opted to pay and leave. Once I got to my car and saw my brows in the sun light, they actually looked lighter!!?!? I followed post Lash instructions beyond requirements and didn't wet them or even wear any make up for 2 days. At first they were sticking up and curled at a harsh angle, but she told me they would relax after a few days. After a few days the left eye did relax a little but the right eye lashes now looked bent at a 90 degree angle and looked crazy when I tried to put mascara. They told me to come back in 5 weeks so I actually figured that at least I know by 5 weeks this will all be over... well no. Now it's 5 weeks and my lashes still look crazy and still can't put mascara w/o them clumping up all weird where they are still dramatically bent in a 90 degree angle. What a waste of money, time and the discomfort sitting there for an hour with my eyes taped shut for this terrible result that won't up away! read more

I rarely, if ever, give one star ratings. However, I feel that I must do so in order to prevent others from having the same negative experience as me. I am very upset about having lost just about all of my lashes on one eye. I am new to lash extensions and can only assume what the person did wrong, lack of experience, too much glue, or who knows what. I think she used too much glue because my eye would sting a lot, they would get stuck together and I can now see the chunks of glue. I think she also glued the synthetic lash to two of my own. I lost of lashes each day. The woman who did my lashes commented on how many lashes I had and now I have seven lashes on one eye. This is horrific and I just hope they grow back. I feel like crying. I did not wear makeup, I did not rub my eyes at all and have been careful with the, even when showering. I have always had a lot of lashes and with mascara they look fake. I wanted to get extensions to avoid wearing mascara for a whiles What a mistake and disaster. Why would someone do this - it's irresponsible to learn on your patrons and risk them losing all their lashes. What an awful thing to do. To say I am disappointed is an understatement. read more

Lash Factor is wonderful because of the people who work there specifically MITRA. I visited them last week and MITRA worked on lashes. She is amazing, the product she used is great and my lashes look and feel real and the lashes stayed on for weeks. Whatever she does it looks natural, I got so many complements that made me feel good about myself. She works so gently and beautifully and I feel I am getting a message and while she is working on my lashes I feel relaxed and almost fall asleep. MITRA is totally amazing, since she is a Statistician, Make up artist and has certifications in all aspects of beauty which gives her more power to make you look better and more beautiful. Not only her work in number ONE her attitude and manners tops that. MITRA is so friendly, beautiful and a pleasure to meet. I will go back and ask for MITRA every single time and I do recommend her to everyone who needs to get eyelash extension and any sort of beauty advice. MITRA is fabulous in her work and does a FANTASTIC job with your Eye Lashes. read more