Horrible customer service - don't uphold their BOGO free new client wax. Still charged me full…read moreprice. Go get waxed elsewher

Great BoGo deal and nice Waxer! Had a Brazilian and full face, both good. Super chill vibe, highly…read morerecommend!

This is a great location; clean, beautiful inside, and very well-kept. The specialists here are…read morefriendly, skilled, and provide excellent service. Parking is also easy and ample since it's in a shared plaza with other businesses and a grocery store, which makes coming here convenient. However, the biggest challenge with this location is the efficiency of the check-in and check-out process. There is no dedicated front-desk person, which means the sugaring and waxing specialists are doing everything, performing services, answering phones, checking in clients, checking out clients, and managing walk-ins. Because of this, the wait times before and after the appointment are consistently extended, even when the staff is doing their best. The specialists themselves are great, but it's almost impossible for them to give a fully hands-on, focused experience when they're simultaneously trying to run the entire front-of-house. I understand wanting to cut costs, but the administrative side of the experience is too important to overlook. Even a part-time receptionist or intern would make a huge difference in the flow and overall customer experience. I genuinely like this location, but whether I return will depend on whether they improve this operational inefficiency. If you're in a rush or need a quick, smooth in-and-out appointment, this may not be the ideal location for you at the moment. I hope they consider adjusting their staffing model, because the specialists themselves are wonderful. I had Kenzie before and she was amazing but no longer here as of last month. I tried out Savana and she was amazing also and made the experience so pleasant, fast, and professional

I booked with Tiffany for my first ever bikini full wax she gave me the best results EVER and l've…read morebeen so nervous to get waxed down there but honestly I'd recommend it to anyone that's looking for someone who is not only good at her job but also just an awesome human ! She was incredibly kind and incredibly communicative and talked me through the whole process. She also taught me some breathing techniques to manage the pain and it helped me soo much. I really cannot recommend Tiffany enough - she's the BEST!

I don't usually leave negative reviews, but this experience warrants one. I paid $79 for a powder…read moredip French manicure and noticed problems almost immediately. One thumb developed bubbling the same day, then both thumbs were affected. Over the following days, the bubbling worsened, one nail developed a crack, and additional nails began chipping much sooner than I would expect from a dip manicure, which normally lasts 2-3 weeks for me. What was especially disappointing is that I raised a concern during the appointment that the dip looked too thin compared with what I normally receive, but the technician continued without adjusting it. I later contacted the salon multiple times by phone, sent photos and video as requested, and was told the manager would call me back. No meaningful response or resolution was ever provided. Because I live about three hours away, returning for a repair was not realistic. I tried to handle this directly before leaving a review, but the lack of follow-through made that impossible.

After moving to Scottsdale almost 3 years ago, I have finally found a place that does my nails…read moreperfectly! T is the Best!!!

Jillian is a miracle worker!! Not only does she do a great job, she really truly cares about…read morehelping. I came in with cystic acne and not only did she do micro needling and facials, she helped me figure out what kind of makeup I should be using, how to apply it, what face wash I need and she checks up to see how my face is doing. I feel so lucky to have found Jillian and I'm also so grateful because as of today my face is completely clear and has never looked better. Pores are so small and no more acne!!!!! Thank you skin angel

Jillian is the best aesthetician you will ever find. So kind & professional. You leave feeling more…read morebeautiful. She is a perfectionist & such a great resource for the best products for your skin. There is no one else I trust for my waxing needs. I always look forward to seeing her & knowing that my skin is in amazing hands.

It has been a really long time since I was here. This place is very conveniently located & has…read moreample parking. Booking an appointment online is super easy. I was able to make an appointment same day & was fortunate enough to get an appointment 20 mins later. I saw Hannah & she was very nice & efficient. It was a quick appointment. She did a good job. The wax didn't hurt & left minimal redness. She offered a cooling agent or moisturizer when she was done & I declined. I never do because I'm always concerned about an allergic reaction so out of caution I always decline. I don't have any personal experience with their products beyond the wax. Truly, the redness wasn't that bad & went away fairly quickly. It's cashless checkout which is fine as that seems to be the way most places are going these days. I was given the sales pitch for buying a package of waxes. It's not a monthly subscription, simply a package of waxes. I declined not because it wasn't a reasonable price for the packages but because I'm really bad about going in consistently to anywhere that isn't the eyebrow threading place in Surprise that I'm used too. My eyebrows don't grow enough to go every 4 weeks & I don't want to go to have like 6 hairs waxed from each eye. Maybe one day I'll be a better adult & make consistent appointments. For now, this will have to do & I'm happy to know this place is close to me, has convenient hours, & reasonable prices. I would go back but not sure when.

10/10 recommend Nora. I have been seeing her for years and am so grateful for her. She makes the…read morewhole experience so much more pleasant. She is personable, sooo cute & bubbly and kind which def helps elevate the vibe. She does my eyebrows & Brazilians. Thank you Nora!!

First...I made my reservation at the wrong location (my fault) but they immediately got me in to…read moresee Nichole, which I was greatly appreciative of. Next, Nichole listened to *exactly* how I wanted my eye brows and lower back waxed and how I wanted to look. She did a FANTASTIC job, and 100% will go back to Nichole for future visits. Picture attached here has no filter - just a great, clean look - thank you so much!!

Pretty disappointed. I was 5 minutes late (12:30 appt) which I appreciated they still saw me but…read morethey told me the waxer I'm seeing is running late as well (wish they told me this on the phone when I called saying I would be 5 minutes late and was rushing over). They didn't take me back until 1pm so waited about 25 minutes and was late for my following appt :/ the waxer in general was great though. I ended up booking my next appt with her only to receive a text just now she left the company. This is the second time a waxer I've loved has left. This tells me either EWC isn't paying their employees well or the management doesn't know how to keep great working staff. I'm pretty fed up at this point and glad I only have 2 passes left. I will not be renewing my wax pass after being a loyal client of 7 years.

I have been a client of Reihaneh's for several years and she is outstanding. I have struggled with…read moreacne for my entire life and nothing ever helped until I found her. With her treatments and the products she has recommended I am happy to say I no longer have problem skin. In fact I don't even need to wear makeup anymore and that was never been something I was comfortable going without. Her treatments and products are very affordable and specific to you and your needs If you have problem skin she can help you feel confident again. She has made a tremendous impact on my confidence and my life and I can't recommend her enough.

These scumbags came to my job, littered the parking lot with advertisement, and desperate as they…read moremust be, left more adverts under my windshield wiper. Keep your trash to yourself. Thanks.

Had a wonderful experience here! Kind and welcoming staff. I had a spa pedicure with paraffin wax…read more They have over a 1,000 nail polish colors and all types of polish!! They have PLENTY of foot spas so you could easily host a pedicure party here! I will be back!

Do not come to this place! That's too bad because they are in great location and it looks good when…read moreyou inter the front door. But they are not good at all. They are expensive because of location but services are horrible. I did pedicures are sns dip. She did not do it right. I ask the front desk told him that she didn't do it right and it was so then and the collar was like yellow. He said I should just go and if I don't like few days later I can come back they will redo it. The next day my nails cracked while I was doing regular house chores. I then came back and ask them to fix and do it right but they said they didn't have time, but yet they took 6 people new clients while I waited there. They only wanted to work on first client. Don't waste your time and money here. Quality is horrible and service is even worse. Everyone from the owner is rude. Never again. I'm going to pay someone else to redo it. Unfortunately but I'm calling my credit card to refund my money because it's not right to pay them sucky job.

The front desk staff is incredibly rude. Also, desert ridge is so hard to get through when it's…read morebusy. I would never go back.

Alyssa at the front desk was super helpful, very welcoming and made check-in easy. I got an eyebrow…read morewax and tint with Shannon and I couldn't be happier. I'll definitely be coming back. The staff and the whole place just have such a good vibe.

I feel so blessed I live right by beautiful eye and stumbled across this hidden treasure. It's…read morelocated right by the Chick-fil-A in the Harkins Theatre shopping center. All of the girls are really good with eyebrows.. This is definitely an eyebrow specialty place. They offer eyebrow tinting and eyelash tinting as well. They do threading, micro needling, and blading. I love getting my eyebrows done here. I highly recommend making an appointment.!

I never write reviews but this was the best experience. They fit me in without an appointment and…read moremy eyebrows look amazing. Such nice staff also. A must try!