I have bought my rings from Eric's Diamonds for years and then when the new owners took over…read moreeverything went downhill. The band on my anniversary ring broke and so I took it in to be fixed. The woman that waited on me said that it would take 2 weeks. But I wasn't going to get it back until July when they reopen again after a 1-week break. So, on July 10th I went to pick up my ring. The girl that waited on me gave me my ring and I put it on. But it didn't fit. I told her that it fit before it was fixed and I asked what happened? I told her that the day I dropped if off I asked the woman who took my ring about sizing my figure to make sure she had the right size and she told me that no need to because she would just pinch it and tap back together. I couldn't even get the ring over my knuckle. So, I asked what it cost to get the ring sized and she said $221.00. I asked does that include the $75 for fixing the ring and she said no. I told her I wasn't going to pay for that and that it was their mistake that they didn't size my ring to make sure it was put back to the right size. I will never shop there again. The anniversary ring was given to me by my husband after 35 years of marriage. Now I can't even wear because Eric's Diamonds ruined it.

Went there to design a ring for my husband after the original owners had designed mine but the new…read moreowners stopped responding any time we would ask for a picture update and after 6 months of trying to see it we gave up. Thankfully no money down even though we did offer.

I took a very hideous ring in to see if the stone could be reset. The store had several other…read morecustomers in it but I was greeted in a very timely manner and soon Teva came over to ask if he could help me. I explained what I wanted and he was more than willing to help. He very patiently looked at his different design options based on the ideas I gave him until he found one he thought was perfect. And it absolutely was! I just got the ring back yesterday and it is beyond anything I could have imagined, absolutely stunning! I would highly recommend William's Diamond Center if you have any jewelry you want refreshed. They do have a lovely line of beautiful jewelry for purchase that I glanced at when I was in waiting as well.

Staff was incredibly knowledgeable and helpful. Went in to get some jewelry fixed up, ended up…read morepaying 10x less than expected, they cleaned my jewelry free of cost, gave me a free appraisal and i walked out in under 15 minutes with my fixed necklaces and bracelet. Shoutout to the lady and gentlemen who helped me and my friend out very helpful patient and answered all of our questions thoroughly. Excited to go back!

Only place that I purchase jewelry. Mark is very understanding about your needs and can provide an…read moreexcellent finished product.

We stopped in on a Sunday to shop for birthday gifts. As first-timers, we found the store to be…read morebright and cheery, and the staff greeted us moments after we entered. Tangled Up in Hue has a plethora of quality items that are locally made. We're talking jewelry, wall art, stickers & magnets, lotions and essential oils, honey, sauces & seasonings, candles, pottery, clothing, and knit scarves, hats & gloves. Also, it was all reasonably priced. So even though we didn't intend to buy anything for ourselves, you can rest assured that my husband and I managed to walk out with a few things just for us. My mom checked out ahead of me and was absolutely thrilled that the clerk wrapped her gift items in tissue paper and put them in adorable gift boxes. What a treasure in Downtown Eau Claire!!!

Great store that sells local artist art. I got a shirt and a gorgeous copper guitar pick . Having a…read morestore to show case and sell this stuff is vital for customers wanting something different without going to a gallery which can feel intimidating.

I came in today because I couldn't find another jeweler to help me with my last minute request. I…read morewas helped by a fantastic lady (sorry I can't recall her name) that provided outstanding customer service and got me exactly what I needed. Thank you, the watch looks great!

I've never had to leave such a negative review before, but I gave them three chances, and they…read morefailed every time. I'm not going back and recommend no one does. Each time, I started with, "I'm just looking to get some ideas," or "I need to leave in 15 minutes, but wanted to stop by." Frequently, I said thank you that's all I needed for now and was ignored. Every time, they tried to get me to buy a ring or a watch immediately. "Oh, we're having a sale today, and it's a really good price on this ring." Every item I seemed interested in was praised as a great for this reason or that. While I looked, they would blabber about how great that brand was. They may have been right, but I felt like it was only said to persuade me. Frequently, I said, "I need to be somewhere and have to go," and they never listened. They often responded by having me hold the ring while they pulled out a catalog of other options or while they offered to check diamond prices on their computer. They always wanted to get my information or give me theirs no matter how much I said I would be back (which I meant) and that I needed to leave. Well, I guess I won't be going back anymore. Each experience was the high-pressure nightmare we hear about jewelry stores. They never respected me or my time. They were not concerned about me finding the right ring, watch, etc. They weren't interested in what I wanted if it didn't sell something that day.

I WOULDNT EVEN GIVE IT 1 STAR. This place has made my sister's wedding experience so FRUSTRATING…read moreAND STRESSFUL. UPDATE. YOUR. HOURS. and please ACTUALLY BOOK APPOINTMENTS AND CALL BACK. You guys need to be closed. To anyone who is going to deal with this place, you better have ALL the PATIENCE in the world. I would love to come in person and talk to a manager please. Dealt with 2+ appointments booked, but you guys never called or followed through. Made 3 separate 1hr+ drives for you guys to be closed when you should be OPEN. Don't do your job if you're going to make it a living hell. Please go into a different industry. No passion or gratitude or respect.

Won't go back. Went in to look at engagement ring. I had no idea what I wanted. Told the lady I was…read moregiving up on finding the one I love and I'd let my boyfriend just pick it out. The lady told me I was desperate. She didn't even know me or my boyfriend... unprofessional!

I am a new reader (i.e. not a professional reader). I am trained in advocating for women in…read moreabusive situations and recovering from sexual assault as well as a very experienced spiritual counselor. Because I call myself ChristoPagan I am not even being given the time of day. I was subject to criticism scrutiny and rejection without any provocation. I was not "tested" to see if I can actually do an accurate reading just grilled on what I believe. I do not proselytize at people; I am not a "fundamentalist;" I do not support Trump! etc. Not only that, but a reader who has been working there for years that I know very well who doesn't believe in feminism or women's rights much denied that we know each other and did not give the endorsement I was hoping for. I have CPTSD from all four forms of abuse which automatically disqualifies me from having any kind of legitimate "gifts" I guess. Terrible service, support and customer care. Definitely do not recommend.

What a charming local business! The space is beautiful and not over crowded or dark. It's light…read moreand you can really see the care the owners and team take in presenting their goods. There are a few stairs to get in, I think there is a ramp but I did not see one for sure. There was a hand sanitizer and the owner was wearing a mask. Wonderful. Thank you! I dont know t too much of this kind of stuff so basically , I'm a tourist with these sorts of things but I feel the staff I was with on both visits were very welcoming and open to questions . First visit I got some nice soaps with different properties and a really nice face mask for my wife that was locally made. Second time my wife came and she got a sticker for a fun tray I've been working in and a sacred feather and smudging sage. Such a warm and inviting place. We were welcomed right away both times and were a little older , and we were treated with kindness and respect. They have all manner of "new age" alternative goods. Crystals, sage, jewelry, Wiccan good, decor , local craft. Soaps . Incense. Ceremonial goods. Just beautiful things. I say check it out. Support local and support alternative.

I've bought a few guns from Chad and most recently, a blue tooth cordless speaker. Great place to…read moreget good deals. I've had the speaker for a few months now and no problems. The guns still go "pew pew" so I'm happy with them too.

From the owner: Opened in 1998 by Charlene Gillette and her son Chad Olson.read more