I came in today because I couldn't find another jeweler to help me with my last minute request. I…read morewas helped by a fantastic lady (sorry I can't recall her name) that provided outstanding customer service and got me exactly what I needed. Thank you, the watch looks great!

I've never had to leave such a negative review before, but I gave them three chances, and they…read morefailed every time. I'm not going back and recommend no one does. Each time, I started with, "I'm just looking to get some ideas," or "I need to leave in 15 minutes, but wanted to stop by." Frequently, I said thank you that's all I needed for now and was ignored. Every time, they tried to get me to buy a ring or a watch immediately. "Oh, we're having a sale today, and it's a really good price on this ring." Every item I seemed interested in was praised as a great for this reason or that. While I looked, they would blabber about how great that brand was. They may have been right, but I felt like it was only said to persuade me. Frequently, I said, "I need to be somewhere and have to go," and they never listened. They often responded by having me hold the ring while they pulled out a catalog of other options or while they offered to check diamond prices on their computer. They always wanted to get my information or give me theirs no matter how much I said I would be back (which I meant) and that I needed to leave. Well, I guess I won't be going back anymore. Each experience was the high-pressure nightmare we hear about jewelry stores. They never respected me or my time. They were not concerned about me finding the right ring, watch, etc. They weren't interested in what I wanted if it didn't sell something that day.

I took a very hideous ring in to see if the stone could be reset. The store had several other…read morecustomers in it but I was greeted in a very timely manner and soon Teva came over to ask if he could help me. I explained what I wanted and he was more than willing to help. He very patiently looked at his different design options based on the ideas I gave him until he found one he thought was perfect. And it absolutely was! I just got the ring back yesterday and it is beyond anything I could have imagined, absolutely stunning! I would highly recommend William's Diamond Center if you have any jewelry you want refreshed. They do have a lovely line of beautiful jewelry for purchase that I glanced at when I was in waiting as well.

Staff was incredibly knowledgeable and helpful. Went in to get some jewelry fixed up, ended up…read morepaying 10x less than expected, they cleaned my jewelry free of cost, gave me a free appraisal and i walked out in under 15 minutes with my fixed necklaces and bracelet. Shoutout to the lady and gentlemen who helped me and my friend out very helpful patient and answered all of our questions thoroughly. Excited to go back!

Dan might well be a good clock repair guy, but be prepared for some of the worst service in any…read moreindustry. I left a wristwatch to have the crystal replaced (which I ordered from Seiko and supplied myself. ) It would seem to be a job that could be done in minutes on the spot. I left it there, thinking it might be a day or two. Three weeks and three calls later ("Is my watch ready? When will it be ready?" "Can you give me an approximate date?") I picked it up today and said I would find someone else. He didn't say a word. No apology. No attempt to make things right.... Be ware of this guy. Or take your chances that he just might do the job....

Amazing service. My phone call was answered quickly and accurately, and I was able to run in and…read moreget my car battery swapped out in minutes for a very fair price. Professional, smart, and they HAVE what you need in stock. Outstanding. Also I should mention that I am a female customer and was treated fairly and not talked down to. This matters to me and is not a common experience.

I was having trouble getting batteries to fit a megaphone. They couldn't get it to work either. So…read moreI was able to return it to the place I purchased it. Nice people. Great customer service!

Horrible !!!!! Terrible !!!! Purchased a ring in July and they sent out to get it sized . It's now…read moreNovember and we still did not get it . All I do get is lies from the manager. I've been told way to many times that it will be 2 weeks and then 2 more weeks and then we'll we seem to have lost it with a bunch of other orders . Complete BS !!! Don't waste your time or money buying anything from them . There are plenty of other jewelers that are professional and deliver when they say .

I have been a Helzberg Diamonds customer for over 30 years. When the Madison stores closed, I had…read moreto visit the Eau Claire, WI store for warranty checkups but have continued to shop there due to the fine customer service I have received and excellent product offerings. Recently, I purchased a new bracelet with help from manager, Evan, and salesperson, Shelley. Both are relatively new to the Eau Claire store. I found them to be knowledgeable and very helpful. I appreciate the quality in the product and the service Helzberg Eau Claire offers. Highy recommend.

I have bought my rings from Eric's Diamonds for years and then when the new owners took over…read moreeverything went downhill. The band on my anniversary ring broke and so I took it in to be fixed. The woman that waited on me said that it would take 2 weeks. But I wasn't going to get it back until July when they reopen again after a 1-week break. So, on July 10th I went to pick up my ring. The girl that waited on me gave me my ring and I put it on. But it didn't fit. I told her that it fit before it was fixed and I asked what happened? I told her that the day I dropped if off I asked the woman who took my ring about sizing my figure to make sure she had the right size and she told me that no need to because she would just pinch it and tap back together. I couldn't even get the ring over my knuckle. So, I asked what it cost to get the ring sized and she said $221.00. I asked does that include the $75 for fixing the ring and she said no. I told her I wasn't going to pay for that and that it was their mistake that they didn't size my ring to make sure it was put back to the right size. I will never shop there again. The anniversary ring was given to me by my husband after 35 years of marriage. Now I can't even wear because Eric's Diamonds ruined it.

Went there to design a ring for my husband after the original owners had designed mine but the new…read moreowners stopped responding any time we would ask for a picture update and after 6 months of trying to see it we gave up. Thankfully no money down even though we did offer.

A unique and affordable shopping experience sure to appeal to even the most discriminating of…read moretastes. Offering "new to you" fun and fashionable womens/junior name brand clothing and accessories in a clean, modern and well organized boutique atmosphere. This shop has alot of character and flare. Their purse and shoe selections are beyond words. Don't miss this one ladies...it's sure to become one of your favorites! http://www.youtube.com/watch?v=3xohaVa_1yY&feature=player_embedded

From the owner: Encore Clothingread more

They repaired my vintage turntable. The work was done perfectly for a great price. I was impressed…read morehow quickly it got done too!

These people don't know what they are doing and this one guy in particular has terrible customer…read moreservice skills. Let me bring you in on this. I had a sub and amp installed on 2 different vehicles, 2 different times, and needed to be fixed. The most recent was a Buick a couple weeks ago, and 2 years ago a Malibu. Both had issues with a humming sound from the sub that ruined my music and possibly could've damaged my equipment. Both times "they did nothing wrong" and this dude tried his absolute hardest to avoid any fault. I had to take them in a second day for them to fix it, a huge inconvenience AND NEITHER TIME DID THEY SAY SORRY FOR THE INCONVENIENCE. With the Buick specifically (and this is why I'm never coming back) the guy I've been talking to about the humming (which would happen EVERY TIME I shut my car off, and loud enough to hear from inside my house) had the audacity to tell me he could not recreate my issue- but fixed it anyway. Implying what?! That I lied? What kind of bs is that? Every time I'd call this arrogant prick he would pick up the phone and he would try to explain somewhere that it wasn't his fault. Gave every excuse under the sun. Even saying it would shut off by itself after 2 mins (it didn't btw). And again.. NOT ONE TIME DID HE APOLOGIZE! Now watch as he lies on the reply comment. Proving my point. Surely no one else but this tubby guy with long hair can be right about anything. Tldr honestly the bad service needed to be called out. Fool me once, shame on me. Fool me twice, it won't happen for a third time.