Absolutely the worst customer service I have ever seen in a store. Barely acknowledged I was there…read morewaiting while some guy other guy was fidgeting around looking at papers. I realize it is a pawn shop, but to be that oblivious? They lost out on potentially an $800 purchase

I have known the owner Al Louis for the better part of 30+ years and have seen his business blosum…read morefrom a tiny pawn shop to where it is today as a preeminent #1 numismatic retail outlet. I am so happy to see what Al and his father Jerry have done to make it what it is today, fair prices, great buying prices, and high quality merchandise at a fair price. There are several employes Tony and Gary who are also profesional, educated and very friendly, all the things that you would expect and want from a business. Thank you Al for all of your help, opportunity, and friendship since first knowing you and your father Jerry. Jerry Tollackson, a friend for ever.

We wanted to sell a coin collection. When we visited, the shop was recovering from a fire next…read moredoor, and they were working on folding tables with no display cases or any other shop furnishings. They were very professional in spite of that challenge. Tony was happy to have us walk in for a meeting without an appointment, and even helped us carry things from the car. He sat right down to examine every piece in the collection carefully, explaining what we had. We had expected most of the collection to be worth just the metal, but he had some happy surprises for us and explained each piece to us. Tony struck us as honest, extremely knowledgeable, and very efficient. We were very happy with the sale and would recommend Tony and River City Gold & Silver. They also have a jewelry store which is currently combined with River City Gold & Silver, and Ned saw me on the spot to try to fix my breaking pendant. We instead decided to go with a new pearl for my chain. He brought out several choices, made a suggestion I loved, which was a design that brought it into my price range (he had to order it), and set me up with a rush job since I'm leaving town soon. Thanks Ned, I appreciate you! Thanks, guys, and good luck with the recovery of your building! Kris Krug

ori Olson 1 review…read more 2 minutes ago I found that the place is unkept and smells moldy. I took a nearly new laptop in to them I never use it so the battery was not charged he wouldn't even look at it. I understand that the battery needed to be charged but the way he said is was so not okay. Then he proceeded to tell me that he wouldn't look at it if it wasn't charged 100%. The signs on the door said they close at 5:00 and when I tried to confirm that he said he closes at 4:00. Not a way to run a business that's for sure. JOSEPH JAVANOVICH

I called to ask about ammo for one of my guns and he told me to hold which was normal and then I…read moreasked what grain it was and he hung up not good service

From the owner: new and used items at the best prices.read more

Pawn America usually has a decent selection of items in almost all categories. That is my praise…read more However, the employees tonight when I was shopping did not seem very motivated to sell nor did they seem to understand some of the basics of being a salesperson: specifically that when a customer is asking for a $3 discount on a used item that is currently priced $63, you sell it for the offered price, especially if the potential customer isn't bluffing and actually walks out the door. That then becomes $60 literally WALKING OUT THE DOOR. I appreciate the selection and not paying the new price, so I will likely be back. I won't be offering $60 next time though, it will be less. A bird in the hand... A bird in the hand, folks...

So I was in Rochester, Minnesota for 11 weeks working at the Mayo Clinic. Going into pawn America I…read morefound quite a few things under spot looking at silver and gold bullion. Sometimes things were a little bit more than I wanted to pay so I didn't buy anything but several times there were items that were just at spot or under, and I will buy everything at that price