My very favorite place to stay in the world. Ashley's service via grocery store runs so you arrive…read moreto a stocked fridge sets everything else up for success. The views are just incredible and the lodgings are so nice, and you're spitting distance from Sad Monkey Mercantile which is a fun stop for everyone.

We had the most quiet, peaceful and relaxing stay. Chairlift cabin was perfect for us and another…read morecouple with 2 bedrooms and 2 bathrooms. It was clean and inviting. We grilled and sat on the porch in the rocking chairs and soaked up the view. The concierge service is friendly and amazing. Ashlee did a great job on creating our Texas gift basket, the ball cap was perfect ;). We can't wait to get more family members here and stay again!

My wife and I have stayed at this hotel after Tech games and again the other night after the George…read moreStrait concert. It is very reasonably priced and the rooms are very clean and comfortable. I did not get her name but I wanted to give a shout out to the lady that was working overnight at check in. We did not check in until after 1 that morning and it could not have gone smoother. We will definitely stay here again.

I was recently in town for a funeral and stayed here with my family. Despite our circumstances, we…read moreslept soundly and the customer service was absolutely excellent. Everyone was friendly and helpful and the towels and bedding are fluffy and clean. After checkout and 500 miles away, I realized I had left an expensive item in my room and called the front desk. My item had already been located and put safely behind the desk and one of my family members was already on his way to pick it up for me! I can't thank the staff enough for the hospitality they showed my family while we grieved the loss of one of our own.

This is definitely a two star experience. It's a very old building that they did remodel, maybe…read morefour or five years ago, but they have not kept up with it and it's age is already showing the beds are ancient. I can feel the springs as I sleep. the TVs are from 2010 and so thick they don't even work with the mounts because they're so heavy mine just leans over and faces the floor. Breakfast is fairly deplorable with nothing really appetizing, but this is standard kind of for these type of hotels. Customer service is ok as long as you don't interrupt them watching TV out in the foyer while they wait for you to come in, then rush to the desk or on their phones. The exterior looks terrible as well. This is definitely deserving of two stars and I won't be staying here again when I come back. forgot to mention my coworker that staying here his room started to leak the other day when there was a storm and they basically told him to come down and get towels and clean it up himself. Really? is this what we call customer service nowadays just a sad excuse for a Holiday Inn..

This weekend I booked a reservation for a double suite room at one of your hotels in Plainview…read moreTexas. I don't even know where to begin on how disappointed and dissatisfied I was with the experience. I typically book through Priceline, not sure if that's where everything went wrong or it was the hotel personnel. But right away everything was off, I will provide pictures of what was wrong but I will start off saying the room that was given to us was not a double suite room it was a king suit. Leaving my son sleeping on the floor during our stay. I attempted multiple times to have the room changed and the staff refused and only provided us with bedding to put on the floor for him. They said our room was a double suite. It was not. Second, the shampoo and conditioner bottles were out of their spot, the faucet to the tub was not securely placed and the door just looked unkept. I spent 580.00 for a 2 day/3 night stay for my child to end up sleeping on the floor during this stay. Needless to say, I was very disappointed with how the staff handled the situation and the upkeep of the room. As a frequent guest at a holiday inn this is by far the worst one I have ever stayed in.

Very kind staff and pleasant place to stay, very comfortable. I would stay there again…read more Thank you

Not pet friendly. And over 150 a night? So sad. You could do better HIE. It's 2022. People travel…read morewith their pets.

We were put into a room right by an outside door. It slammed shut all night long. The neighbors…read morewere fighting and the cops were called. The hallway smelled of cigarettes. There was dried out cheese in the microwave. No hot water. And it was so dated that there was an 2016 phone book next to the bed. When I complained, all the managers said was, "We will try to do better."

Had a great night's sleep here in Hereford, Texas, self-proclaimed Beef Capital of the World…read more Traveling with two dogs can be an adventure. Our dogs actually settled down quickly because there wasn't a lot of noise from outside. I was surprised by this because the place was packed with mostly crews from workers doing road construction and other projects. The beds were very comfortable and the climate control worked well. Unlike some pet friendly places, this room had carpeting and it looked clean, although one of our dogs gave it a thorough sniffing. We did have to pay a non-refundable cleaning deposit but it was reasonable. It had a refrigerator and microwave, plus bathroom amenities. There was also some kind of breakfast but sleep took precedence so I can't comment on that.

Great place to lay your head for a night with friendly staff and clean rooms. Though the place is a…read morebit rundown (needs some TLC)the rooms are clean and provide amenities such as hair dryer, shampoo, bar soap, coffee maker with tea and coffee supplies, fridge and microwave. Also the room I had was huge.... no cramped space. Double bed with nice bedspread and white white sheets with lots of pillows. TV with remote, local channels and HBO channel. Table, desk and a couch that folded out into a bed. Pictures on the wall were simple with soft colors. The worn carpet reminded me of the 70s with its burgundy base color and gold circles place spatially placed .....nice for the times of 70s. I was very comfortable after along drive on my road trip today.... this motel with it's inviting swimming pool and beautiful landscape.... bring a nice day to end. Next morning in the Lobby breakfast buffet style with waffles, juice, oatmeal, yogurt, toaster with different breads, fruit, muffins and more. So with a spread like that for morning meal you should be well fed til lunch. Also in back of motel is a large lot for truckers that can park their rigs or folks with big RVs. They have smoking and non smoking rooms to choose from... Mine was nonsmoking and It didn't smell of any cig smoke which a good thing for folks who are sensitive...,I'm not sensitive.... LOL. The motel for me provided all my essentials and I was comfy at a moderate charge. Oh wait some my call this cheap rates.... $75. That includes all those taxes. BAM!

Do not stay at Days Inn in Plainview, Texas. Even if you have to travel on to your destination or…read moresleep in your car. We have stayed across the street at the Quality Inn before, but they had nothing decent for us because they were full. We came across the street to the Days Inn. They charge the same amount as the Quality Inn, but the Days Inn is horrendously filthy. I have included pics of some disgusting filth. Furthermore, I killed two cockroaches and various other bugs in my room. My suggestion is Do Not Stay Here under ANY circumstances. Also, when we first got to our room, our keys would not work. We had to drive back around the building to the front office to get them redone. Worst motel ever!

Wow! We are on a 10 Day Rd. trip at different hotels and this has been the cleanest most organized…read morehotel yet. We will definitely be coming back here again. The staff was amazing at the front desk and our rooms were so nice. Everything worked like it should which was a relief. Great place to stay.!

You need people who act like they want to be there. One particular woman at the front desk was so…read morebusy she couldn't even look up from her computer, took her at least 5 min before she even looked up to acknowledge we were standing there. When she did finally look up she didn't say I'm sorry for the delay, or apologize or anything. Just looked at us like we were just an annoyance in her life at that time. She had an attitude and was NOT friendly at all! She didn't smile and was very rude! My friend asked her what time would the bar open? Her response was NEVER, again friend asked will it ever open and her response was NOPE. I will never stay there again. Honestly, we went in and out a lot and not once did we see her smile in the 2 days of staying there. It would probably be in your best interest for your hotel by getting rid of her. I didn't catch her name because she didn't have a badge on. She was working the desk on Monday the 23rd of March at 4:00 in the afternoon. I could give a description of her but maybe you can figure out who she was by the date and time. Also, if you advertise a bar it should be open. Ridiculous!!!! I'm sure this will never make it to the right people because it looks like there are a lot of complaints about the check in process.

I want to be clear that the staff and free breakfast was amazing. Our room was just not. The room…read moresmelled of spilled ketchup. The bed set did not smell completely clean. The tv was unplugged so for a good minute my kiddo could not figure out how to work it till I decided to look back there. We accidentally went to the East location after a long 14 hour drive originally, and they would not even attempt to transfer the reservation over. I was very disappointed. Luckily the breakfast allowed us to leave on a positive note.

Some of the hotel has been renovated. Breakfast was pretty poor.Could walk to Saw…read moreGrass steakhouse which was great.