I hired this moving company on THumbtack. I needed a marble temple moved from queens to Long Island. He charged me for 2 hours and then suddenly almost doubled the price on the day of. I agreed to pay them extra and they didn't complete the work and left me hanging. I had to complete the move and clean up the box. Extremely unprofessional company. Please do not hire them. They then kept calling us and started verbally abusing my family and threaten to harm us. I will have to go to the police if my family received one more call or threat. They then falsely accused us of being racist. We never responded and do not feel safe hiring them again. Please be careful if you have a family. I don't feel safe knowing they have my address. read more

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POOR CUSTOMER SERVICE, POOR PACKING I am LIVID with this company. I not only paid immediately but tipped the drivers well. When I opened my boxes, the packers placed chemicals in top of food items, dumped the contents of my bathroom vanity into a box as well as medicine which was dripping everywhere. The worst part of the entire experience was that when I called to complain, the manager was combative, argumentative and dismissive. He assumed that it was the movers who caused damage, told me that I should have used licensed movers (which I did, but he wanted to make assumptions) and then wanted to blame my husband for packing the chemicals on top of food. Simple customer service and an apology could have solved the issue, but this manger chose to argue with me and be nasty. He asked me why I allowed the packers to put chemicals on top of food, which is the most idiotic question because: 1) I wasn't not at the move and 2) any trained person wouldn't make such an amateur mistake. They used all of my paper towels when they ran out of paper to wrap glass. They blamed my husband for not allowing them to go back to Home Depot to buy more boxes when Home Depot was closed since the packers arrived at 7:30pm and didn't realize they didn't have enough materials until after 10. They didn't bring markers to label the boxes. I was told that I under estimated the amount of boxes I needed. I was never asked. I was given a price for the boxes and different sizes. A company experienced in moving and packing should know how much supplies to bring and bring more! After leaving the review on the site that I booked this company through, the manager took even more time to argue with me (see in photos) and be nasty instead of just leaving it alone. I paid in cash, so I wasn't even requesting a refund. I just wanted to air my grievances to a company who seemed so willing to take my money and the job. A HORRIBLE MESS!!! Do not use Last Minute Moving. read more

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Excellent movers. They came within an hour and a half of calling and expertly wrapped and moved two giant 8' tall x 40" wide mirrors up the stairs of my apartment in Manhattan. Fair prices and excellent service, highly recommend. Caution: I tried Task Rabbit first and for two full days I re-requested 10+ "professionals" who each canceled. read more

Last Minute Moving & Delivery - 1 of 2 of the 8' mirrors they moved for me. - Movers Near Me - New York, New York

This was a great moving company; this was my first time paying for movers, and when I need to move again, I will definitely reach out to these guys. They had really great rates/super affordable, and they were super professional. There was a bit of a snafu in the morning when it came to moving, less hands than expected, but they still moved quickly and they didn't charge me extra. They did things to ensure my comfort, they owned up to their mistakes, and their customer service in terms of accommodating the customer by giving a slight discount if a mistake happen really mattered. I would def recommend them again, and I've told my friends to hit these guys up if they need to move. read more

Do NOT use this company - avoid at all costs. I've lived in NYC for over 12 years and I have NEVER had such a horrible experience moving! Not only were they scamming, but the person in charge cursed at me and blocked me. They blatantly overcharged me, and when I called to ask about it the person in charge called me a "c*nt" (?!), yelled at me on the phone, hung up, and blocked me. I have messages from him (prior to the move) saying I would be charged by the half hour and yet I was charged over the end of my move time with no explanation.  I had someone with me who SAW the movers end their work and leave my apartment, as well as time stamps showing time ended/paid and them leaving. (Which this man ignored.) I had tipped 20% and was super kind to the movers - this company clearly scams its clients, the manager actually blocked me when I called to point out the mistake in what they charged me.  I have never had such a horrendous experience with movers. Additionally, I was told the movers would call me 15 minutes PRIOR to their arrival time, as I need time to travel from work and couldn't travel & wait an entire hour. Instead they texted me when they were already there, ahead of the allotted time slot. When I asked about this the person cursed at me and did not listen. This company is definitely scamming their clients and I am appalled by their behavior to a paying customer.  I tipped 20% on the (OVERCHARGED) amount and was kind to the movers, yet was cursed at and berated? A friend called and was told AFTER they complete her move they would Venmo me the $55 that was owed. They never did this. Then they told her someone would call me about this. Nope - they just 100% ignored and blocked. read more

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My husband and I were feeling confident that we had chosen a good moving company, based on the 5-star reviews. Unfortunately, that changed during the move, as we became very disappointed. After a series of events, we felt like we had been overcharged and expressed our extreme disappointment with Will, the "decision maker" of the company, who, in return, attempted to blame us for his company's neolithic incompetence. Based on what we know now, we would never hire this company for these reasons: 1) They did not come prepared for the size of our move, arriving with a truck not big enough to fit everything, even though they knew that our old apartment was 350 sq ft. This resulted in them having to send another truck and crew to move the rest of our things, adding an hour and a half, with us waiting to our time. The first truck and crew arrived at 8:45am, with the second truck and crew finally departing at 6pm. Will said they charged us from 9:30-5p, giving us an hour and a half complimentary; however, there were two of us, not one, that had to wait, one at each location. 2) You would think that a professional moving company in NYC would know the logistics of navigating the streets while moving people in and out of their apartments. Their crews consisted of 3 men, which you pay for; however, one of them stayed seated in the truck so they could avoid getting a ticket. The one in the truck could've helped carry boxes from the building to the truck while keeping an eye out for any parking cops. We never agreed to pay for someone to sit in the truck or to pay for inexperienced labor. We later discovered, the crew was fairly new to the business. With all due respect to the crew, this discovery provided an explanation as to why they, demonstrating a noticeable degree of uncertainty, moved slowly. However, this was at our expense, which further added to the time we were being charged. My husband helped them the whole time, in order to minimize time charged. A professional company would never send out an inexperienced crew without having at least one being experienced, providing training, while supervising the move; however, the experienced guy sat in the truck. 3) When my husband arrived with the second crew, they found all of our things from the first truck load in the lobby of our new apartment building and the first crew was nowhere in sight. Our stuff had been LEFT UNATTENDED! I had wondered why it was taking the first crew so long to come up with our stuff to our new apartment. When the second crew arrived, I learned from them that first crew had LEFT to go to another job, in which they failed to inform me, leaving our stuff unattended (and that was at 4pm). 4) Our boxes and furniture were not handled with care. We found a foot print and tear in our sofa and things that were neatly packed in boxes, had been completely emptied out and thrown into other boxes. The blame game was attempted again, by saying that we we had not packed very well, which is curious, because the first thing that Will said when he had come into our apartment was that we were among the few clients they've had that actually HAD things packed well, with everything in a box and labelled. The only thing they had to do was move the boxes, along with the wrapped furniture out of the apartment and into their truck. 5) Will would say that he gave us another team for free when we would have been charged double. Isn't it interesting on the amount of time that it took for them to do a 1-bd apartment (350 sq. feet) with 2 trucks and crews? If they had had a larger truck with an experienced crew, then the move would not have taken nearly as long as it did. My husband and I moved our studio apartment that was a 5-flight walk-up, BY OURSELVES, in 5 hours on the SAME STREET with a van, which required several trips back and forth. If you are going to be moving and you are going to use these guys, then you better take notes and LOTS of pictures, because sadly, you cannot trust this company. read more

Last Minute Moving & Delivery - Text 1 from me - Movers Near Me - New York, New York

Will the owner was very responsive and quick to reply to any questions or concerns I had. Although there was bad traffic and our move was delayed 3/4 hours the crew showed up and worked hard to make sure our move went smoothly and in order. Will and his team were professional, respectful and hustled hard. Even if their timing was a few hours off, we were happy with their services and recommend them for your moving needs. Our furniture and belongings were all safely transported and moved in and done quickly too. Thank you guys! read more

unfortunately, using movers for the first time and going with these guys was not the right move. i was told that the rate was $275/2hrs & $69/ 30mins after the 2hrs. first of all, they were unprofessional regarding charges. i checked beforehand that the movers were bringing a mattress bag & wasn't told that it would be charged. my friend also used these movers and he was NOT charged for the mattress bag. during the time of the move, one of the movers got a call from someone at the office telling him to charge me $7 mattress bag. before the day of the move, i made sure everything was packed & grouped together to make the move more efficient. i actually helped wrap up the big furniture with blankets etc. on the day of the move to speed up the process because the guys were stalling. i moved out of my tiny 1bd and needed help moving: 1 mattress, 1 floyd bed frame (3wooden panels that are easy to transport), ikea standing mirror, ikea desk, standing desk top, tv stand, side table, 1x large, medium, small suitcases, and 7 boxes. honestly, this could've been done EASILY in 2hours with my friends but i didn't want to put them through the trouble. now i know for next time. i anticipated / feared that the movers will try to take longer than 2 hrs. the two guys didn't even end up moving all my things because they were going so slow. i had to tell them to leave some items behind because, at that point, i wanted only the big furniture out so that we can be done within the two hour time frame. but of course...even though my new place was 1 block south & 2 blocks east of my previous apt (a 4min drive WITH traffic & going incredibly lol), the movers took 13mins to get there even though i saw them leave before me. to top it all off, the person in charge at the office THREATENED me when i expressed my concerns for being charged $69 extra+$7 for the mattress bag for ending FIVE minutes past the two hour mark. the guy threatened me saying that if i didn't pay that amount, he'd make my friend (who was also moving around the same time as me) would be charged. let me be clear, the movers got to my apt at 9:30a but started actually moving things around 9:40am & the whole move definitely could've been done in an hr & half at most if they were efficient. in the end they charged me $351 for two hrs + 5 mins "overtime" of work + $7 last min plastic mattress bag charge. honestly, i understand that they're a business that needs to make profit, but i wish they had a better business model. if they did the job efficiently, i would've tipped them really well, would've hired them again in the future & would recommend them to friends & colleagues (which would benefit their business more). wasn't the case and i hope this isn't the case for you too. read more

Last Minute Moving & Delivery - items in the blue is what we ended up moving & highlighted ones in yellow are some of the few items that i had to transport myself later.. - Movers Near Me - New York, New York

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I had a wonderful experience using this company. Friendly and professional, movers arrived promptly with all materials needed for the move, accurate quote with no hidden/extra fees. Would definitely call again. I found a large 2-piece L-shaped couch on Craiglist and was hoping to get it into my apartment the same day. I found this company through Thumbtack and was not prepared for how quick and responsive Will was! I was expecting to wait for a quote but received one immediately around 2pm. I was given the choice of a 3pm or 7pm appointment and chose the later hour. I met Sean, Rakhim, & Isaiah at the seller's apartment promptly at 7. The seller let me know she lived in a walkup but failed to mention that it was a 5th floor walkup. The movers were completely unfazed by this unexpected development. No extra charges were added for the additional floors. The two large sections of the couch were wrapped and moved downstairs & into the large box truck very quickly. Unfortunately, at my apartment we discovered the larger section of the couch would not fit through the door of my living room because of the small hallway! Sean, Rakhim and Isaiah went above and beyond trying to get this couch into my living room: removing fixtures and trying every configuration to get it through the doorway. This thing would not go. When we all finally gave up, Sean and the crew replaced all the fixtures and gave us a card in case we found a buyer for the couch. I would definitely hire again! read more

These guys are top notch. Reasonable pricing, friendly, helpful and efficient. Had a short move of less than a mile but a lot of stuff including some heavy furniture. I found these guys on Yelp when sniffing around for movers. I'm a no BS type of guy, I hate the generic robotic sales pitches, so talking to Will on the phone I got the right vibe, no corporate robot junk. On top of that, the price was way better than I was quoted by any of the other four companies I was in contact with. Day of, Will and his crew showed up ready to rock, friendly but down to business to keep things moving, which is essential when you're paying by the hour. They got the job done quickly and efficiently and got all of my stuff there intact and free of any damage. Let's face it, the price they quoted me was barely more than I would have paid just to rent a truck if I did it myself. And I would have destroyed my back in the process. Would recommend these guys without hesitation. read more

I discovered the Last Minute Moving company on Thumbtack. I had the opportunity to chat with Will on the website. I asked a few questions and he responded swiftly. When I was asked if I would proceed with the company to do a local move in the Bronx, I basically told them No. The next day, I received another message on Thumbtack asking why wasn't I using them. I did not reply. Today, I got another message informing me I won a free move and to contact them to claim my voucher. I replied back to the messages informing Will/Sean I didn't proceed with their company because of the reviews on Yelp and inquired about this voucher giving me a free move. They replied informing me that they understand and wouldn't want me placing my items with a company I'm not comfortable with and ignored my question about the voucher. I gave them a call to understand why I won the voucher in the first place. Will explained to me that they do a raffle every month and I was selected. I lost the voucher because Will said I can't blatantly say that I'm not gonna use them because of their reviews. So instead of trying to gain my business, they denied me because I mentioned being skeptical of their reviews on Yelp. So I figured why not write a review on Yelp to share my experience of their customer service. read more

Last Minute Moving & Delivery - Conversation on Thumbtack 2 - Movers Near Me - New York, New York

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DO NOT use this company. The owner, Will, is a nightmare to deal with. He is beyond disrespectful and doesn't understand what customer service is (seems like I'm not the first to deal with his disgusting attitude). If you can hire the movers he has on his team on the side, I'd recommend that as they're great, but DO NOT give this horrible person your money. He is a threat and will charge you an arm and a leg more than what he quoted you, but will blame you when you go and try to fight for your money back. I was quoted 2 hours max, and my move turned out to be 7 hours. I am ONE person in a small nyc apartment, 7 hours is ridiculous. He will go on about these hidden charges you didn't know about from the start, how you didnt portray the correct amount of belongings (when I sent a video the night before), send a van smaller than a uhaul, treat you like dirt, the list goes on... Cut yourself the headache and disrespect, and move your valuables with a company that deserves your money. This company is trash. read more

DO NOT USE THIS COMPANY!! I had them move my items from one apartment unit to another in the SAME building. Their incompetent movers proceeded to crack my floor-length mirror in the move and feign ignorance when I pointed it out. I got the damage assessed which was $500....seeing that this was a large and pricey mirror. The mover said the company's insurance would cover it. I filled in a claims form and sent it to Will from Last Minute Movers. He's sent me $35, pretty much showing that they are happy to damage their customer's items and don't care about customer satisfaction. Moving is incredibly stressful and they just added to it. Only use this "moving company" if you don't care about your items being damaged. Their ineptitude and lack of care is astounding. I suggest you go spread the word that Last Minute Moving is the worst moving company in New York City. read more

Very unprofessional! They said that they disassemble and reassemble large furniture but yet have no tools to do so. All my furniture now need to be replaced. read more

Simple, easy, and affordable moving experience. Background: I bought a used couch online and needed it picked up in midtown and delivered to Harlem. The couch was large, heavy, and consisted of four pieces. I found them on third-party site. They were super responsive (fast and provided a lot of useful info quickly). Moreover, after confirming my interest over the phone they preferred to keep communication online and in writing. This is super important and avoids confusion between either party. Their quote was a reasonable, fair price for the labor; I don't say cheap because I want to hire companies that pay a decent wage to their workers. They arrived early to the pick up location and managed to get everything done in less than two hours. They shared quirks of the couch of note that my seller forgot to mention. They were utterly professional. They showed me and my property the utmost respect. And the seller at the pick up location said they were very responsible and professional with him as well. I will likely use them again. read more

I used them for a small move, some boxes, plants and a table. They were friendly and on time. Their price is fair. I will use them again

It took me a while to decide whether or not I wanted to post this given the economic hardships people are experiencing these days. At this point, I have had enough and do not want anyone to go through what I went through with these guys and for customers to experience their own economic hardship! Let me first start by saying they charged me $1193.50 to move out of a 1 BR apartment. I have moved out of a 1 BR apartment before with the same furniture and boxes and it cost me maybe $500 max and took 4 hours. These guys charge $125/hour - everything was packed and organized and ready to go on the day of the move, only my bed needed to be taken apart. Here's a list of all the issues I had with them: 1. They showed up 30 mins late, but still charged me for the full hour 2. They brought 1 guy with a broken arm... no wonder it took 9 hours! 3. They did not bring any power tools, they used a hand screwdriver, again no wonder it took 9 hours! 4. They disappeared for a good 30-40 mins, took a break without saying anything 5. Lost the screws to my bed, usually, a mover will tape it to the headboard, they did not do that. They actually tried to blame me and say that I lost them (they took apart the bed for me). According to them, the screws were in a tape ball attached to the bed. Why would you make a "tape ball", I thought it was common sense for especially "professionals" to tape screws directly onto the piece of furniture securely. Now that is a whole other mess that I am dealing with - ordering new screws from the manufacturer (which I also had to pay for FYI). 6. and lastly these guys are LIARS, SCAMMERS! I went with this company because they told me they had a storage facility that they work with. I was told that it is a big storage warehouse and my stuff would be put in a secure area of this "big space". For a one-bedroom I was quoted ~200/month. They would take it to the location, and I would just need to let them know when I wanted to take everything out. .. A month passes and the management aka Will sends me a bill for $375. I fought back and was able to get him to bring it down to 275 a month. 3 months later I was finally ready to pick up my stuff. I in no way was going to use their services again. I was told by Will that I am welcome to take out my own stuff but they still need to charge me 39/hour for someone to supervise me taking out my own stuff. And the minimum is 2 hours. So I paid an extra 80 bucks to take out my own stuff from storage. Anyways that's not the end of this story. They send me the address of the storage location, it is an extra space storage. They put all of my stuff in a 10 by 10 box. They literally played Tetris with my furniture and boxes, I wish I had taken a picture but I think I was just so shocked and wanted to get out of there. And here's the 2nd blow, I looked up the cost of storing at this place, it is $161 per month for the space I had, see link below: https://www.extraspace.com/storage/facilities/us/new_york/bronx/300149/ I had 2 boxes which were marked fragile, of course, my glasses and plates were broken. Oh and we got everything out within 30 mins, so these guys walked away with the cost of 2 hours of "supervision". Oh and let me not forget that they originally charged me for 2 hours (125 *2) to load and unload + 1 hour (125) travel to the storage facility which ended up taking me a total of 30 mins.   Please Please do not use these guys, they have gotten enough business from me. I hope that I spent over 2k with them and 1k or so in damages so that no one else ever has to go through the nightmare I did. read more

I was planning on moving in Saturday and on Friday the mover I hired backed out!!!! Big problem!!! Found these guys on the net and they were awesome! Showed up right on time, wrapped all my furniture and dealt with all my crazy placement requests!!! Very impressed and would recommend to everyone !!! But after all the stuff I listed didn't fit in the broken truck they sent, and they even put stuff in my personal pick up truck and still didn't fit, I asked for another trip and they wanted to charge me more!!! Not so happy now!!! read more

Quick service and communication. Cost was cheaper than other places and got me COI as well. The moving team was friendly and got my things moved without any issues. Only issue is I wish they had a better wardrobe box as it fell apart. read more

They were scheduled to arrive between 9-10pm. I texted at 7pm asking if they could come closer to 10. At 10:01pm, the text me canceling. People lose money for every minute they spend in an apartment once their lease is up. This company cost me time and money. Terrible. read more

Great Movers! We used Last Minute Moving for a move within NYC. Moving from a 2BR - we had quite a bit of furniture and boxes. All quotes I had received were super expensive, and we were planning on renting a U-Haul and doing the move on our own - until we found these guys. They were prompt, professional and did a FANTASTIC job at a unbeatable price. When I originally booked I thought it was too good to be true and the day of the move I was anxious that some hidden fee, or glitch would come up - but none did. I cannot recommend these movers enough for your move. They are great at what they do, careful with your belongings and fast. The move was seamless, my husband and I didn't lift a box the entire day. Do yourself a favor and book these guys for your move. read more

Last minute Moving was honestly the best moving experience I've ever had. They came in and assessed the things that needed to be moving and greeted me and my boyfriend very warmly and professionally. His team is reliable, trustworthy, and prompt. We had a 3 member team and they executed everything perfectly I couldn't recommend them enough!!! If you need to move even if it's not last minute they are the ones to choose 1000%. read more

I have moved 5 times in the past 6 years and it's never been this painless. My roommate and had to have everything moved from a two bedroom apartment in Bushwick all the way to Harlem and it only took 4 hours. The entire team was fast, efficient, and friendly and the pricing was more than fair. I 100% recommend Last Minute Moving & Delivery. These guys were AMAZING!! read more

These guys were terrific!!! I needed help loading my U-Haul before driving it to my new place. They were very responsive, great with communication and even early to help! Moving is stressful and I knew I was in good hands. This company is great and I would use them again without any hesitation! read more

Broke my TV screen - I asked if there was anything they could do and at first, they said yes and to send a photo. Then I sent multiple texts following up and there's been no response. Have completely stopped responding. Also dumped my stuff at the front door of my new apt and left in a rush. They actually forgot three of my things on the truck and had to come back a few hours later once I realized things were missing. They didn't bring any type of tools and couldn't get my AC unit out of the wall, so I had to hire a task rabbit to do it the next day. Do not use them. read more

These guys are AMAZING. So kind, professional, helpful AND affordable. I ended up having a bit more stuff than I told them about and they were so chill about it, and it's just really great to have people that I genuinely like having in my home moving me in. I even got a little student discount! Cannot recommend more highly, will definitely use them again if I move within NY. read more

If I could give 0 stars I would. However I had to leave 1 star so that I could leave a warning. Most of these reviews are false. I hired them for a short move less than 2 miles of my daughters NYU dorm room. They arrived 5 HOURS LATE. I was unable to hire an alternative mover who didn't quote me 3x or 4x because I was over a barrel. I missed my flight back home, My daughter almost missed her first day at work. Also the "2 man move" that they quote means that one guy stays with the truck whilst the other does all the labor. They don't fully explain this. After a day filled with the worst customer service (however the movers were hard working and kind). I called to speak with the manager for a discount. He wouldn't return my call. The foreman said that he was in charge and that there would be no deal. Then he said $100($45 off for 5 hours). I asked to pay the workers directly he then said that he was calling the police. I left and said that I would attempt to get the manager on the phone. However I paid the $100 via Venmo as agreed. When the police arrived the foreman and the manager changed their story. They wanted their full $145. My move was under 2 hours. They were over 5 hours late arriving to my daughters dorm. They left me at the mercy of scammers. I got stranded in NYC. They then charged me full price and called the police on me when I complained. I asked to pay the hard working workers not the shifty management that left me in a lurch. read more

Don't hire them. I wish I would have seen the reviews before doing so. His staff is nice but he is a rude, condescending, money hungry jerk. Made us pay more money because a dining room table came with chairs. His excuses for the reviews are just that, excuses. He literally begged for the job to then upcharge. Good luck continuing this business with that attitude. No wonder you are on thumbtack begging for work. I'll make sure you don't get much more. read more

Dave helped us out with a move from Manhattan to BK. He was beyond awesome - helping us move after Xmas and accommodating our last minute schedule change. I highly recommend Dave. read more

I would never recommend these people to move anything .. horrible service. They broke, lost my items and destroyed my new apartment while moving. We Contacted them several times and they never helped and acted as if they didn't know anything of what was going on. I would really give them 0 stars for what I went through with them. Highly expensive. I would really advise anyone to really read the reviews on this company. They are not great at all. I wish I would have known better. Once they get your $1000 plus that's it. They will not help you and ignore your claims, calls or issues. Please read them and do your research before hiring. I was very disappointed. read more

WOW! What a great experience! Needed a mover to move queen sized mattress and box spring, as well as a large flat screen TV, out of my son's apartment and into our home in the suburbs. Will worked with me on pricing, 2 vs 3 men and hourly rate, boxed up the TV beautifully with cardboard and padding. They were punctual at arrival time, even calling when they were close. Their estimate was spot on, except for traffic. Will and his helper were both incredibly professional and pleasant. Will recommend them to all my friends who are Moms who need their kids' stuff moved in, out and around NYC. A very professional group... read more

Pulled through for me on Labor Day to move a large and heavy piece of furniture down six flights of stairs. The guys were super professional and organized. Would highly recommend as a moving company. Best rates too!!! read more

I hired these guys for a move in Bayside to Brooklyn, and As worried as I was, with my prized possessions (don't we all), they did a marvelous job for my relatives, who happens to be much older and needed the proper service. I would hire them again. read more

The guys are amazing. They are fast, efficient, and friendly. They are definitely the ones you want to help you move. I was super stressed and with their help I was able to relax. I wish I could give them 10 stars. read more

Daniel and his team were extremely helpful and professional when they delivered my mattress and box spring. It was pretty easy to set up the pickup and delivery, and they had great availability. I would definitely use them again! read more

My recent moving experience taught me two things: 1) never book movers at 2 PM on a Friday if you have a 5 PM deadline (even if you're only moving 12 blocks, and ESPECIALLY if in the middle of those 12 blocks is an active UN conference) and 2) that Will Ross is determined to make even the most stressful of moving experiences a pleasure. Will is a natural relationship builder who, when the situation looked impossible to improve, did everything in his power to adhere to my small budget and my building's strict time constraints. He stored my belongings free of charge for the weekend and, when one of them broke en route, compensated me generously. Was it a flawless, incredible moving experience? Absolutely not. Did Will turn a 2 star experience into a 5 star one by owning up to his mistakes and taking action instead of apologizing? Yes, he did. I would absolutely use Last Minute again - but maybe first thing in the morning on a less hectic day next time! read more

I cannot rave enough about Will and his team. After dealing with an awful landlord and a last minute housing application approval, true to its name, Last Minute showed up at 10pm on Friday Nov 30 to get me out of my old place that night and into my new apartment on December 1st with little to no notice. The movers were professional and personable; my items were handled with care; and my bank account didn't require resuscitation. All in all, extremely grateful to Last Minute Moving, and certainly recommend them for any moving needs. read more

I would recommend Last Minute Moving to everyone I know because they are awesome!! The entire process was so smooth, and the staff was extremely professional. They communicated with me promptly throughout the process, and they took great care of my stuff. Moving is so stressful, but they made it a breeze. Thanks you guys!! If I could give more than 5 stars I would. read more

The workers were polite and prompt. Small move from one apartment to another, about 6 boxes and a love seat sofa. Head guy expressed this was the heaviest couch he has every moved. Both he and his coworker did a great job getting it out of the apartment. Upon arrival the head guy decided to move the couch himself. I paid for the move, workers left. Five minutes later realized they forgot to unwrap the love seat. Ran after the movers, one returned to unwrap the couch. That's when I discovered a scratch in my hard wood floor that ran the length of the apartment. Mind you I just had the floors professionally re-done. Apparently the couch was not situated evenly on the dolly and the leg scratched the floor. He said don't worry we have insurance. I contacted Customer Service and sent pictures. I was told someone would get back to me. Four days later no one has contacted me, just CS saying they would. Last night was asked, how much to repair by CS, I stated $400 (this BTW is a cheap 'patch' job) and CS told me I was being over charged and should get another quote and would I like to process a claim. FOUR DAYS OF BACK AND FORTH EMAILS AND THEN HE ASKS IF I WANTED TO PROCESS A CLAIM, UGH. Anything can happen in a move and lack of response to a problem is a very bad sign. I would NOT recommend this company. read more

I had one week to move from Crown Heights to Bedstuy and because of my work schedule I had no time to coordinate packing and moving until the week prior. After I reached out to several other movers, LAST MINUTE was not only the fastest to respond but they gave me all the information upfront, no hidden fees, and their prices and services were the best I had seen! the communication was so fast and clear, i immediately felt i was in good hands. They coordinated with my schedule when to drop off the boxes and were so flexible with everything. The actual MOVE was like BUTTER Y'ALL! RA & ISAIAH managed all my heavy furniture through tight spaces and flights of stairs like PROS. this was not only one of my least stressful moves I've ever had but i actually... Enjoyed it! LAST MINUTE is a GOD SEND. Clear & fast communication, amazing price, cool, calm, and smooth movers, over the top customer service. They deserve every star in the rating! read more