I can't comment on the service since that's where most of the bad reviews are, but I sincerely…read moredoubt that this very busy dealership has their good service experiences posted on here. I called Audi Huntsville after visiting Audi Nashville. I had a q3 to trade and had a car in mind but Nashville didn't want to negotiate too much on the price. Eric at Huntsville picked up the phone and after hearing my story quickly found us the right car for the right price. I can't stress enough how important it is to accommodate the reluctant buyer. Huntsville is a haul from Franklin TN where we live, but we came and picked up the car. Mark, the finance manager sat down with us and we had paperwork signed in less than 20 minutes. I know quite a bit about leasing cars and how the money side works, these guys don't put up smoke and mirrors, very straight forward. If you want a great deal on a new Audi, give Eric a call. Make sure you do your research on the car you want and learn to understand auto financing, these guys appreciate it when you understand the very good deal you're getting. I have another Audi and I can't wait to see what we Eric and his staff can do to get me out of it into a new one. Thank you Eric!

Buying the vehicle was smooth -- but the service department is an absolute nightmare. I recently…read morehad a cracked windshield and called to see if our extended warranty covered it. I spoke with someone in service who said yes, he'd start the claim and call me back. He did call back once to get details about the crack, but after that, I never heard another word. I waited several days with no update and had to call back myself. The next person told me there was no record of my call, didn't know who I spoke to, and said they'd figure it out and call me back. No one did. When I called again, I was told no one had ever spoken to me and that the dealership doesn't handle windshield claims -- that I'd have to call the warranty company myself. When I did, the warranty company immediately confirmed a man named Jeff at the dealership had in fact started the claim. So not only did someone at the dealership speak to me, they lied and denied it. I then asked to speak with the manager to address how poorly this was handled. I was told he was out and that he'd call me back. That was September 14th. It's now weeks later -- and no one has ever called me. The complete lack of communication, accountability, and basic customer service is unacceptable. If you ever need service here, document every name, time, and call -- because clearly, they won't. Sales may be fine, but once you're in the door for service, it's a completely different story. This is not how a dealership should treat customers.

Brandon you are the one that ordered the wrap and I had to pay a higher price because it was 3M so…read moredon't try and lie and say it was cheap. Plus when you tore the first wrap you put a cheap fake looking carbon fiber and I would not expect that trash so I paid more for the 3M that you still had a little rip in it. But I was tired of dealing with you and you offers to tint my windows and that wasn't great. But don't lie to the people and say the wrap was cheap 3M is some of the most expensive.

Great customer service by Brandon and application of ceramic to my car and windows. I'm very…read morehappy with the services I recieved.

Vacationer traveling through...had an issue with our tire so we called McClary Tire first thing…read moreMonday morning. They told us to come right over. Within 30 minutes they had diagnosed a problem that had been missed by two of our local mechanics. Very professional and set our minds at ease about driving thousands of miles. Would highly recommend!

The folks at McClary Tire have taken care of the tires on all my vehicles over the last 16 years…read more Always great service, always looking after the customer, just great people all the way around. No matter the issue, they will work with you. I even had my truck hit (t-boned in an intersection) when I was on my way there and they let it sit in their lot until we got a new wheel in and new tires. They've done front end alignments, new tie rods, ball joints, tires for me and will point out any glaring issues you may not have known about. They always have a good price and won't try to gouge you on something you don't need. When you need tires, they can usually get them same day or next. I will continue to use them for anything I don't have done at the dealer.

Love my Pioneer nex touch screen just got a back up camera…read morethis week and front speakers, The new Pioneer z series sound fantastic.

Large selection of JL Audio Rockford fosgate, Pioneer ,…read moreHertz audio, and Kenwood Excelon.

04/30/2021 Lee (the owner) was great. He would call and give…read morestatus updates on my vehicle, even though I knew it would take several days for my repairs. If you have an extended auto warranty, they have experience working with auto warranties. Everything was done between Pro Auto and my Auto Warranty company. I didn't need to get involved much. I live in TN and it was well worth the time to bring my vehicle to Huntsville AL. The staff is friendly and they have great communication. Most important, the work got done correctly the first time. I hope you don't get offended. I hope we don't see each other again, unless I'm getting that check engine light on my vehicle, lol. Thanks

Honest, fairly priced and solid work. What else do you want in a mechanic?? Oh - super nice too!…read moreHighly recommended. Just moved to the area - this is where I'll be going if I never need to again.

Went for all around tint on my rav4, they treated it with extra care and I got a free tshirt!…read more They had so many cute kittens to keep me company while I waited. Their hospitality was so good, they kept offering me water or snacks. The boys there were so nice!

Had a UHaul trailer scheduled at a specific time for pickup today. I drove an hour to find that…read morethey were closed and did not answer calls. Called UHaul and after 20 minutes on the phone, they were able to contact the owner. He said he would be there in an hour...I tried to have patience and said I would go get lunch and they said he would call. Call never came. I returned over an hour later to find nobody there. Absolutely horrible business. If you have to step away, at least have the courtesy to call the customer before they waste their time.

Great customer service and repairs to my mustang after front end damage. Highly recommend!!read more

I endured a hit and run which left my back bumper with a dent the size of a football. I'm sure…read moreanyone who has experienced a hit and run, or any type of car accident for that matter, can relate to the anger and frustration I felt. After waiting a few months to save up the money to cover my deductible, I was fortunate enough to be referred to The Body Shop in Decatur, AL.. I mention the frustration and time it took to save the money because it all figures into my expectations for the repair. At that point, I wasn't asking for much more than a legit repair job that would allow me to put this whole thing behind me. What I experienced exceeded my most optimistic expectations. I arrived at The Body Shop, talked with a man named Mr. Murray, and received an estimate within 10 minutes of my arrival. He was very friendly and the estimate was accurate. He worked directly with my insurance company (ALFA) and was nice enough to call me the day of the repairs to ensure I had an understanding of my deductible and what amount I would be responsible for. All of that was great but it's not the reason I got on here to write this positive review. I write this review because of all the extra care they gave my car beyond the dent. I showed up to find my car washed and the insides looking clean (looking better than the day I bought it). The bumper looked amazing but I noticed they had taken the time to repair a portion along the inside of the wheel cover where the plastic cover had previously been bulged out. My rims were cleaned and looked brand new (I had bought this car used and the original owners had let things get pretty rough with the rims. I tried to put some muscle into cleaning them in the past with no luck). All I'm saying is this; getting in an accident is frustrating. The people at The Body Shop in Decatur do it the right way. They treat you right, shoot you straight, and go the extra mile to get your car looking as good as possible. I just couldn't have asked for a better experience.

Causes damage to cars and won't return your call to pay for repairs zero starts. One of his…read moreemployees baked into my car at a dealership and then quit the same day. The owner has been avoiding me and Payment for 6 months

Danny went above and beyond to help my family while we were in a huge pickle with our vehicle while…read moretraveling. Mason's towing will be my first call from here on out when I need towing assistance. He showed up where he said he would, when he said he would, and did it all for a far better price than I heard got anybody else.