Got to the store at 8am for an appointment for service. After sitting in the waiting room for two…read morehours the tech informed the manager that he didn't want to rotate and balance my tires because of the slight cupping on them. I asked if he was saying that these tires with 75% tread left were never to be serviced. He said that rotate and balance wouldn't make them perfect. I said I'm not asking you to make them good as new, I'm want you to do the service and I'll pay for it. About 3 minutes later I hear my truck crank up and see it backed out and I was handed the keys and told to have a nice day. Avoid this location as have the techs don't show up to work, and the ones that do don't want to work if the job is a little tougher than putting tires on a small car.

The employees at Mavis Tire on Winchester Rd were awesome. I had to cancel 2 appointments because…read moreFedEx delayed my shipment 3 times and Mavis Tire was still able to get me in and get the tires on my truck before they closed on Thursday 9 January 2025. They did an awesome job and I'm very grateful they got them on for me.

I recently had the pleasure of working with Adam and Jasmine of A and J Mobile Automotive…read more Fantastic people who not only gave me a good price on my repair, they did it quickly and efficiently. Adam knows everything about cars and is passionate about his work and doing it well. These two have integrity so I never felt like they were giving me the run-around or trying to overcharge me. HIGHLY recommend them.

Wow! A great experience with Adam and Jasmine at A & J Mobile Automotive. We were referred to A & J…read moreby Larry's Automotive in south Huntsville, so glad they gave us the tip. Adam and Jasmine were easy to contact, professional, friendly, and were able to schedule a next day visit to work on our vehicle. Adam and Jasmine were on-time, easy to talk to, and listened to our repair needs. Adam restored electrical functions inside the vehicle, then agreed to install a custom part for us. At the end, everything was function tested while we waited, in front of me. Adam also provided no-nonsense practical advice for our other vehicle, all while talking with me during the visit. It was educational for me to watch Adam troubleshoot and fix the issues, too. Adam and Jasmine also do a wide range of vehicle maintenance and repair, right at your home. Will definitely call A & J Mobile Automotive first for our family's vehicle needs!

I have been going to Express Oil Change for many years now. Always good service. Service manager…read moreLewis Henson is very knowledgeable and helpful with any issues I may have. I highly recommend him and his team. Tom Malone

Really nice team. Very professional and took good care of my vehicle. I stopped in because I read…read moreother positive reviews and I'm happy to add to those. Had my oil changed, rear differential fluid changed and the coolant system flushed.

Anthony got us in & out quickly & for a better price than the last place I got it changed at..read more

I literally brought my car in at 8:30 in the morning got back at 1:30 in the afternoon and my car…read morestill hadn't been worked on. I needed headlights replaced which meant for my car they had to take some of it apart and apparently they only had two levers to hold it up. Either way I left because they are incompetent point blank period. Don't go to Joe.

Great service... Hardworker... He was on time and gave great prices. There are a lot of scammers…read moreout here and he is not. Really good guy. I would definitely recommend him.

I would use his service again with no hesitation! Just a simple job of changing some brake pads…read morebut he knew his stuff on dealing with newer vehicles and putting the car in service mode. His was the best rate quoted and he came out to my home and made everything easy!

Having change on hand to handle cash payment instead of a credit card. I had to wait almost 25…read moreminutes while the manager, Brian, went to get change for a $100 bill. In fact, he had to get in his personal vehicle to leave the facility to get the needed change.

The kid who did my oil change threw his hands up and yelled when we pulled in 3 hours before the…read moreclosed, was super rude and disrespectful to us when he asked us the questions, got oil all over my hood and then wiped it off with a DIRTY rag causing it to smear all over my hood at least 3 inches tall, and didn't close my hood just sat there and pushed on it over and over again. I had to go pay 20 bucks for a car wash after I spent $82 on a oil change... ridiculous

I've been a loyal customer of Pep Boys for years, but after my last experience, I'll never set foot…read morein any of their shops again. My car began to malfunction, and trusting them, I brought it in. Before I even reached the counter, I overheard someone from the garage scream, "Here comes an opportunity." Red Flag. Once the diagnostic was done, I was told repairs would cost upwards of $10,000. I'm no mechanic, but I know manipulation when I see it. I asked for a print off of the required repairs and was told that "they don't do that". Feeling uneasy, I sought a second opinion. In the end, the repairs cost me $200. All I needed was a couple of hoses, and some spark plugs. It was crystal clear that Pep Boys was trying to take advantage of me. What's worse, I overheard a manager berating an employee for not "getting more" out of a customer. They didn't think I heard, but I did. On top of that, I was told by someone else that while they visited the shop they overheard a district manager discussing with their team how desperately they need to repair their customer relationships because so many people are coming forward about being swindled too. I'm sharing this to warn anyone considering Pep Boys, do not trust them. There are honest auto repair professionals out there. The people at Pep Boys, however are nothing but crooks. They do brakes and oil changes. That's it. They aren't mechanics. I learned from a former employee of theirs that the reason they charge so much for repairs that because they outsource the work to actual mechanics, then overcharge so they can get their profit. Let my experience be your cautionary tale. Don't trust them.

I took my car in for a schelduled oil change this morning. After my oil was change, they drove my…read morecar to the front of the store as usual for the customer. As I walked to the front of my car, I got down on one knee to ensure they had replaced all of my trim clips on my splash guard.( I did this because in time past they were not all replaced) As I bent over, I noticed oil pouring out from around my splash guard. I jumped up and ran to cut the car off. One of the techs looked over and asked, whats wrong? I told him my car is pouring oil out. Andrew was inside the building looking out, so I went in and explained to him what the problem was. At this time one of the techs got in the car and was going to start it to take it back in the shop, and the other tech yells at him. "Dont start that car up". Andrew went outside and had a dicussion with them and they pushed in back into the shop. Later he, andrew, came to me very apologetic and professional saying the oil filter was not tighten properly. I was frustrated, and dissapointed in what had just happened. I simply said, this could've been very bad if I had not looked under my car and drove off. He agreed and still apologetic. I told him its not your fault and I know you want things here done right. I hope this will serve to them as a learning tool to pay attention to detail. I will continue to take my car there because I trust them, however, I will contine to be very observant of what they are doing and check to see that job is done correctly. In all honesty, I should'nt have to.

I've always gotten my tires from Sears, then Sam's, then Costco but I've changed over to Tire…read moreDiscounters for life! Super accommodating, very nice staff and great prices. I have hard to find tires and they worked with me to get a good price and quickly got them installed. I used the store at south parkway and at Winchester road, each went above and beyond. Good experience.

Absolute WORST company I have ever dealt with my entire life and I am 62 years old. They are…read morebald-faced liars, they don't stand behind their work. Avoid at all costs. I brought my new 2022 truck in to have a simple repair done on the tire which had a slow leak. When they were done, my tire sensor was broken and the tire WAS NOT FIXED. I drove to Florida and little did I know my tire still had a hole in it because this pathetic bunch of losers were too STUPID to even have the ability to repair a tire. If you don't believe me, look at the pics. That is what was left of my sensor and what an official Nissan dealership had to say about these liars. Their regional manager is aptly named Dan TOOLE and that is exactly what he is. He is a grifter and a liar stating that my sensor "blew apart" when it went flat. I told him, it was a slow leak, IT NEVER WENT FLAT!! It was never flat because I kept it full until I got to you cannibals. Then they passed me on to "corporate" who then passed me back to the TOOLE who crapped all over me again stating that they had video showing t was broken, YEAH BROKEN BECAUSE YOUR TECHNICIAN BROKE IT! This idiot even tried to blame me for it saying I must have hit a pot hole! Can you believe these guys???? So if you want your car broken, have them blame you for them breaking it and then you pay for all their screw ups then by al means go to these guys. They will fix you right up. And Frank the phony manager, don't bother answering this with your lame canned responses because I don't believe a word of it and I will see you in small claims. Just ask yourself was jacking my truck up and lying to my face worth the $98?

This is the best Firestone I've ever experienced. The manager, Brian and his team are knowledgeable…read moreand fair. The service is always topnotch and timely. No overcharging. No services I don't need and are always able to explain why the service I've requested is needed. I like being able to trust my mechanic.

Brian is always so helpful. Shop had my 4 tires installed and ready to go in less than hour. Highly…read morerecommended.

I stopped by Express Oil Change, Sullivan Street Madison., for an oil change…read more I was greeted by technician, Kyle. He was absolutely fantastic. Went over everything with me.. He had a few recommendations, but was not pushy at all. I highly recommend this place.. I suggest you ask for. He will take care of you.

Came in to get an oil change. It's kind of pricey for a full synthetic change but who knows? The…read moregent performing my service was nice as could be and I was in and out in probably 15 minutes. They do push filter changes, wipe blades and the like but weren't aggressive at all.