All the guys showed great customer service and were very friendly. Blaine was helpful and…read moreunderstanding when I scheduled my appointment, and made a point to say hi when I arrived. David was helpful and knowledgeable when discussing my concerns and working on my vehicle. He even found a coupon for me! Ryan was very communicative about each stage of the process and insured I was comfortable in the waiting room. The oil change was so fast I didn't even realize it was done! The other tasks took a while but nothing a good book can't fix, and I'm glad they double checked their work to insure everything was working properly before they were done! Thank you guys for doing a great job! I'll definitely be back!

This is a decent enough place to get an oil change if you are in the Madison, Alabama area. The…read morestaff is friendly and professional and it was an overall positive experience.

I went in and told them what needed done. I had been told by a previous estimate. (Who did not…read moremake me pay for a computer diagnosis) maybe I should have given the first mechanic's the job. But when you are saving $1,300.00 you have to go lo. They gave me a price. I compared it to a previous estimate, and had Tire Discounters do the job. I referred a family member to Tire Discounters, to determine what was wrong with their car. It had a little miss. Tire Discounters would not touch her car until she let them preform the computer check for $100.00 , in my opinion I feel they should have had the knowledge to figure out or get close -to the computer's diagnosis.q I will give someone my business if I feel they are deserving, I won't give them my business unless they work for it. Too many knowledgeable mechanics in the area to just give someone a job.if I had the money like some people I probably wouldn't hesitate, but i don't. I will continue to shop around until I strike it rich I guess.

Friendly staff made it easy to purchase and install new tires. The waiting area had coffee and…read morewater. There is also a Kroger in the parking lot with a Starbucks.

I took my car in right at 8am. They were filling up with work fast within the first few minutes of…read moreopening. The tire/brake center is behind the building you see from the street. I just drove my car 11 hours from Virginia, so I wanted to make sure my brakes and everything was okay. They drove my car around and checked it out, gave me a call and said it is fine. I appreciate the honesty! I will be coming back here if my car needs servicing.

Taylor at Express Oil came back and made things right. I am pleased with the outcome.read more

89.99 Tire Alignments - tax included!…read more Rolled into this location after learning that they do not take appointments for tire alignment. The "tire alignment" person had gone to lunch as we came, but we were first in line when they got back. It was prompt and completed within 30 minutes. The store lounge area is well-air conditioned and has comfy seating, including high top bar seating with outlets for desk work (or takeout) and a clean restroom and water fountain adjacent to it.

Never take your vehicle there. I Went there to have my air checked on my tire. they made an…read moreexecutive decision to not put back on my original lug nuts. And choose to use something else without my permission. They told me my original lugnuts were not the right ones. I took my truck to Ryme time tire and they told me that the lugnuts discount tire should not have been put on. They tried to take them off and one lug nut was already broken. I took it back to discount tire and they tries to fix my broken lug nuts but couldn't. They put in a claim to have my trucked fix. The claims people never called. I had to take my broken truck to Toyota to fix. Toyota told me discount tire put the lug nuts on and broke all six of them including all six lugs. They had a hard time getting them off. Toyota fixed my broken wheel at a cost of 525.00. And discount tire just says they nothing to do with it. DISCOUNT TIRE will brake your vehicle and not fix it. I also heard another customer had there wheels work on and when they drove off the parking lot the whole wheel came off. Discount was supposed to just check my air in my tire and ended up breaking my truck. And now tells me its out of their hands. Save yourself a lot of money and dont go there for anything. They will break your vehicle.

I went to the Madison Blvd location to get an alignment, rotation and balance. Great job. One…read moremonth later I went through a car wash and the wheel brushes apparently loosened or removed my wheel balacing counterweights. My car was riding rough after that so I took it back to Mavis and they checked the wheel balance and sure enough the weights were missing. The balanced the tires and even though it was NOT their fault, they only charged me $10.00 Service was outstanding, this is my " go to" place!

The general manager/owner is a crook. As I am inexperienced with purchasing tires, Mavis out of…read moreMadison saw this as an opportunity to take advantage. I took my car home to Pennsylvania and my home auto body shop told me Mavis sold me tires from April of 2023..... mind you tires are only good for 5 years. And we're in August of 2026..... When I returned to Mavis and explained the situation I was told quote from the owner "if you're not paying for new tires you won't get them. Hundred of dollars they scammed me out of. Never go to this location.

Came in for a second opinion diagnostic, my car had been intermittently not starting…read more (I had been here before on July 4th and they saved my life and helped get my family on the road quick so we didn't miss family festivities out of town) Turned out I needed my alternator replaced on top of a new battery. Pricing was insanely competitive, and Chris even worked his magic to knock some extra off, because having your alternator go out on a Wednesday isn't fun for anyone's bank account in this economy. They pushed to get my car done quickly so I could pick my son up on time from school- and even had a mechanic pause his work to drive me up the road to my house so I could eat and get our second vehicle in case they ran over with the repair. These men never once made me feel like a burden and helped me with a smile, explained pricing to me in a way that felt educational, every employee was kind and generous in going above and beyond to have my car repaired and me as a customer and person taken care of. I literally couldn't make a second Google review so I came here to give this review- and work and kindness like this deserves to be recognized. Thank you Pep Boys for saving my skin again!

Black bald guy at the counter lost this store $170 with his stink attitude. I went right around the…read morecorner on Madison Blvd to Express Oil Change where the customer service was TOP TIER! Next time don't pick an argument with a woman that's not yours!

Scheduled an oil change which they cancelled without warnings. Asked if they could call the other…read morelocations to see if they could do it...they told us to call them yourself...Called the other location they said they had 4 cars ahead of them and it'll take 4 HOURS!..We said fine can you schedule us for that time.... Nope they told us to come in and wait 4 hours... Update: Went to Express Oil Change.. got my car in in 10 minutes with good customer service.

Alan and Ricardo provided outstanding customer service and ensured I was able to receive my car…read morewithin a day. Much thanks!

The blonde dude with long hair is extremely rude and needs an attitude adjustment. Someone will…read moreeventually do that if he keeps it up. I came for a simple oil change and didn't need an attitude and to pretend I'm an idiot. He also looked like he might be high on something. I'd just steer clear of this place altogether. Hopefully they don't mess anything up during this visit.

If I could give 0 I would. They don't do what they say they will do. Got attitude when I brought up…read morethat they did not do everything that's included with the oil change. "Well what do you want us to do?" Your job my guy and what the service says it comes with