I have been a patient of the Family Medicine Group for about 30 years. Dr. Miller and Dr. Hyatt are…read morevery professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. Dr. Hyatt always spends the time needed to answer my questions and also to help with other things; she is super supportive. We appreciate your help and kindness throughout all these years.

My wife and I have been patients of the Family Medicine Group for over 30 years. Dr. Miller, Dr…read more Hyatt, and Mr. Green are very professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. We appreciate your help and kindness throughout all these years.

Dr. Samantha Person-Aldridge cancelled our appointment less than an hour from the appointment time…read moreand then was 10 minutes late to the rescheduled appointment. She was unresponsive for weeks after the appointment as well. I can't help but feel she scammed me.

The type of care and quality physicians are very noticeable at this clinic . I highly recommend it…read morefor anyone looking for a new good doctors office and team members. They are very efficient get back to you with you in a timely manner and treat everyone with kindness.

The staff here epitomizes excellence in health care. I'm really glad that I found this place,…read morewhich my dermatologist recommended.

Lauren is the best. She is very personable and always listens and I never feel judged.read more

Finding a good clinic that can take new patients was tough. Before I discovered MMG-Sanderlin, I…read morebooked an appointment with another primary care clinic that did take new patients. But I started to have doubts closer to my appointment because of poor customer service. So, I canceled my appointment and was back to square one. Then I found MMG- Sanderlin. Thankfully, they took new patients. I checked in and I was called in a little over 5 minutes later. The staff were generous: Andrea, Nurse Practitioner Amanda Lee, and Lynda. They were respectful and answered my questions that I had. I was done within an hour. I enjoyed my time there. I highly recommend this place.

I received wonderful service here the 2 or 3 times I've been here. Most recently, I had multiple…read moreissues in one visit and saw Nurse Practitioner Cynthia Nichols, who is friendly, concerned, yet also efficient. The other staff were great too; I was given a shot by a nurse who was very sympathetic to my fear of medical needles and I barely felt the shot.

The long wait time is horrible. There is no sense on waiting 1-2 hours before being seen .read more

I like my doctor but the organization runs extremely poorly and has done so over a long period of…read moretime. From revealing my HIPAA protected data years ago due to failed IT practices to repeatedly failing to communicate to me about scheduling changes on their side, they always disappoint. The organization seems to embody the worst example of a roll-up of practices turning into a dysfunctional monster that dehumanizes its patients. Doctors there view their role as employees of the entity and they don't seem to have the sense of personal connection to their patients that other physicians I see possess.

For starters, I've been a patient of the practice for at least 20 years. I've probably been to 95%…read moreof the total providers in the practice. While a lot has changed over the last 20 years, I can honestly say that I can't think of another group that provides the total care model as does BMG - Family Physicians. I've never had difficulty with getting an appointment with a provider in the group. The locations are now more convenient than ever. The skinny - the front desk staff (regardless of location) has always been polite and efficient (shout out to Vernita at Bartlett). The medical triage team has always been calming and easy to talk to. In my experience, the providers are focused on truly listening to you and not just hearing you. Over the years, I've had some excellent providers and the current is no exception. Shout out to former providers: Barry Avant, Claire Ellender! Though they have each moved on, they left a legacy of excellent patient care. The current goat is Jason Stewart - it's like talking to an old friend. The entire team is amazing - Dr. Wong to Dr. J. Smith and Drs. Charles and Melanie Woodall - you can't go wrong with finding a provider to suit your needs.

If I could put no stars as a rating, I absolutely would. This is probably the worst care facility…read morethat I've ever been a part of. My mychart messages were left unanswered for three weeks. And it took for me to go all the way up to the facility to question why my messages weren't being answered for them to simply say " sorry your doctor is only at this facility once a month". Why even assign a nurse practitioner as a PCP if she's not at the facility more than once a month? I was writing the facility to complain about chest pain that had been going on for a couple of months. I wanted to know what the next steps were in my treatment plan and nobody answered. They don't have a direct phone number to the facility and they encourage everybody to contact their physicians through mychart. They are also extremely unorganized at the front desk. ZERO OUT OF TEN! They don't care about their patients. Find somewhere else.