In February I was back in Iowa to visit my folks in rural Johnson County, and I told my mom that I…read moreneeded to get some stuff that I had stored away in the attic. Don't go in there, she said, because there was a lot of animal droppings that needed to be cleaned up. Say wut? Some creature has been using your attic as a latrine and you haven't done anything about it? I donned some protective gear (a.k.a. old clothes and a dust mask) and went to investigate. Yup, there's a lot of turds in there. I suspected bats because we've had them in there before, and I noticed that the screen covering the attic vent had a hole in it. What to do now? We needed an exterminator, but I didn't know how to find one. I posted an inquiry to my local friends on Facebook but got no responses. So, I did something completely OG: I picked up the Yellow Pages and let my fingers do the walking. I had to call a couple places before landing on Catch 'em Critters - the other ones didn't do bats. Lucky for us, they had a job nearby that day, and somebody would be able to come by. The fella shows up and I take him into the attic, and he's says yep, you got bats. He set about to inspect the entire house and identified multiple potential points of entry, and then gave me a quote to plug them all up, plus a one-way bat valve to allow any hibernating bats to humanely exit our attic once the spring thaw came. I agreed to the service and he set about his business, finishing it pretty quickly that day. A few months later he came back to remove the bat valve. My folks then engaged their services to humanely remove a few moles that were wreaking havoc in their yard. Overall, we got great and friendly service and our problems were solved promptly. Highly recommended for all your unwanted critter needs.

Initial conversation was great. We got a quote quickly and a time frame was communicated. As we got…read morecloser to having the work done on our home we needed to be the ones to communicate and remind. Very nice and very professional, but they seemed to be stretched thin and the communication was spotty. There were a few fix ups that was agreed upon and never done, which was very upsetting because of the price I paid. When I reached out to see about finalizing those fixes, I got no response and was ghosted. HOWEVER - the bat issue seems to be fixed. Never did get a follow up if everything looked good.