I had a hydrafacial at the Plano location this week with Mary. It was by far, one of the worst that…read moreI've ever had! Not only did she rush through the procedure (I had to get the rest of the blackheads out once I got home), she had very bad breath. The manager (name unknown) called me and apologized, but basically my bad experience wasn't their problem, nor was it their problem that I wasted $250 on this hydrafacial (I had a $100 credit, so between the balance and the tip, I paid a little over $250). The manager said she wasn't approved to offer a refund, nor any type of credit. I find this appalling as it seems that their management don't care about customer experiences; perhaps they need the $250 more than I do?!?! I did have another hydrafacial at the Plano location in March with Paulina and she was fantastic!!!! Too bad she's no longer there! A person whose English wasn't the best (I couldn't understand what that person was saying), called me right after I spoke with the manager, but as I couldn't understand what they was saying, I told them that I wasn't interested. Customer Service sure isn't what it was; now it's always the consumer is ALWAYS wrong, at least with OVME!

This place is awesome! Friendly staff, super pretty inside and my skin LOVED the hydra-facial…read more I will definitely be back.

I have been post-op for only one day, but I wanted to share my experience thus far. The first thing…read moreI noticed when I came in for my consultation was that the women working there were naturally beautiful, not over-botoxed and over-filled. When I go to med spas, the first thing I look at is the staff, and if they all look overdone, it is a red flag for me. The staff is friendly. After meeting Dr.A, my husband and I liked him. He is like talking to an old friend and is very personable. I could tell he is a cerebral thinker. He didn't overpromise and explained possible outcomes with my unique case. I appreciate the honesty. He was very informative and took his time with me. On the day of surgery, I felt comfortable, and again, his staff is so friendly. The anesthesiologist was so kind, and she even put nutrients in my PIC line. I woke up and felt very alert and had minimal discomfort. My recovery time was short, and I believe the nutrients helped. When I saw my after photo, in surgery, before the swelling kicked in, I couldn't believe it was my body. Dr A is a Michelangelo, A renaissance man! I am so impressed by his skill and artistic eye. I am looking forward to seeing the results as I heal. I am using infrared light to aid in discomfort, swelling, and inflammation, along with supplements and a high-protein chicken bone broth soup, so my discomfort level is minimal. I highly recommend an infrared light. Dr A should be on your list of doctors to consult with.

Customer service sucks! I've been waiting for a surgery scheduler to call me for over a month now…read more Everytime I call they transfer me and I stay on hold until I finally hang up. Evidently they don't need business.

Shelby was INCREDIBLE! I am beyond pleased and the results look better than I could have ever…read moreimagined. I never in my life thought I would have nice lips and now she made that dream come true. She is so calm and professional, knowledgable, and made the whole experience amazing. I also got Botox and am so very pleased. Catherine at the front desk also demonstrated excellent customer service throughout the entire process. Thank you so much!! Highly highly recommend!

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

I had a great experience with Hannah for a CO2 laser…read more Hannah really went above and beyond with the entire process. Hannah explained each step of the procedure along with being extremely detail-oriented during the actual process. I am super excited for my results and I would recommend her to anyone!

I did my first facial at U Med and it was delightful! Aleina patiently explained each step really…read moreclearly and customized the treatment to my face sensitivity and based on my preferences. My face is glowing now! She also gave me skin care recommendations after my consultation. I felt pampered throughout the experience, and booking the appointment was super easy - Toby at the front desk helped me schedule the appointment for the same day. I love that the spa was so luxurious, comfortable, and clean, and everyone was so friendly. Would definitely come back for my next appointment soon!

Dr Caruth did threading on my face and also fat transfer - I have had different plastic surgeons do…read morework on me and he has by far had the best knowledge, bedside manners, pleasant and professional staff and my results exceeded my expectations. Fat transfer lasted 10 years! I will be going back for a few more threadings. He he amazing and wholeheartedly recommend Dr Caruth with no reservations.

I DID NOT KNOW HE WAS NOT BOARD CERTIFIED!!!! I had smart LIPO done to my love handles, upper and…read morelower stomachs. Initially I thought it went great, because he sounded knowledgeable. Anyway. I am NOT please with the results. Dr Caruth gave me very bad scar tissue in the inside... you can see this ugly big bump right on top of my belly bottom. My stomach is not flat, but instead have this bump coming from the inside :( The incision was made in the belly button area so it's cause by his techniques. I told him about it and he gave me the run around for months. He finally admitted that he needs to fix it. But I can never get an appointment- what a scam. GO SOMEWHERE ELSE!

Absolutely obsessed! I drive all the say from Southwest Dallas just because I love this SkinPharm…read morelocation so much. I have now had two services done by Acacia, Botox and BBL laser, and I have felt completely comfortable and prepared each time. The staff goes above and beyond to make you feel welcome and don't push you to buy their products or try to up-sell you to the point where it gets awkward like my experiences at other med spas. If I could give them 10 stars I would!

Haley Mason is incredible! I've had BBL and Moxie laser treatments, Botox and Sculptra. I've never…read morehave more compliments about my face! She was kind and careful! I would totally trust her with my face! My daughter found her on instagram and she is a gem! Please give her a call! The facility is clean and amazing! We both love Haley!!

Such Great customer service! Very Friendly staff!…read moreMy tech was very friendly and made me feel very comfortable.

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

summer & sonja are AMAZING. they talk me through everything in good detail. make sure all my…read morequestions are answered. i've never left uncertain about anything. very great spot.

The overall experience with the facility is amazing. Summer…read moreis exceptional and very thorough with even little details.