A little more expensive as compared to other places I've gone to, however, the service is truly…read moreconvenient. I love the text alerts, they always get my dry cleaning done ahead of the ticket time and the web portal is pretty sweet (you can create a profile to track your clothing, store credit card info, etc.)...I've been going there for about a year, so clearly I'm willing to pay a little more for those things. I would recommend them for sure and definitely check out their website.

My family has been a customer here for as long as I can remember. My mom has been bringing her dry…read morecleaning here since she was 35. I recently brought in a dress that had great sentimental value for a cleaning. I dropped it off they said no problem we will have it ready by Monday. I go in on Monday to pick it up and they have completely ruined the dress. It was black and white and the young lady taking care of me proceeded to tell me she has seen this happen 20 times to black and white garments and that she suggests I not buy black and white garments in the future. She then said "oh no charge for this" like they would have had the audacity to charge me. They sent me away with some pre-typed up document explaining that dry cleaning chemicals can cause bleeding of colors and that was it. No compensation or apology and now my sentimental garment, although it was not an expensive one, is ruined. I do not doubt that dry cleaning can ruin a garment but if this place has seen over 20 black and white garments ruined then you would think when I dropped the dress off they might give me a heads up because I probably wouldn't have left it with them. Terrible customer service very disappointing and they have just lost a customer of 35 years.

I used to go here when the old guy owned it and it was nice. I went here recently and when I went…read moreto pick up my suits they smelled like wet moldy basement. I talked to the owner and they said bring them in and we'll clean them again and when I picked them up again. They still smelled like wet moldy basement I'm pretty sure the whole place is filled with mold. The owner said ok.

I've driven by this place for years, but never needed to stop in for any reason. Well a reason…read morecame up, and it looked like a locally owned business, so I stopped in with a suit, and 5 shirts that needed to be dry cleaned. The owner was in the back working, and he ran right out to greet me and ask what I needed. Such a sweet, happy guy. He was able to get the clothes back to me, looking fantastic by the way, at the exact time promised. His prices are also great. Decent sized parking lot, but it looks like people just pull up at the actual front door to run in and grab their things. I chose to park along the side. You're in and out in minutes, and you'll feel glad for supporting not only a locally owned business, but a great person in general. I wasn't able to grab any pictures because I was in a hurry, but next time I go, I will post some.

Excellent customer service and they do a great job with the cleaning. I got a dress done that has…read morefragile lace on it and it looks brand new. The price list is clearly available on their website, so you know exactly what to expect. They gave me an estimate for the time and sent me a text when my items were ready - right when they said it would be. Everything was easy: parking, drop-off, and pickup... and since they offer free delivery services you don't even need to bother with any of this. I don't need dry-cleaning services often and really appreciate that Colvin Cleaners removed all the stress from the experience.

The Scarlet Vetter says.....this place is the only game in town (or in many towns it seems) for…read moreamazing reliable same day service! I found myself being summoned internationally for a 10 day work trip on a moment's notice. Of course, many things I wanted to take with me were sitting in my dry clean pile, as I had been working from home for weeks with no call for my higher end clothing. Drat! What to do? I called my regular cleaner about possible same day service or even two day service and was told that was a "no go." So much for my 20 plus year's of business. So, to Yelp I turned and happened upon Colvin Cleaners. They told me they regularly do same day service as long as the garments are there by 10:30 am and that I could expect them back at or before 3 pm. Eureka!! I drove like a mad woman straight there from the southern tier and arrived at 10:32 am. Despite my tardiness for the 10:30 deadline, the counter staff was very friendly, bright and cheerful and greeted me with a "how can we help?" They set up an account for me, checked in my items, and told me I could expect a text when the dry cleaning could be picked up, all in under 5 minutes! I decided to run errands while in Buffalo for my trip. Sure enough at about 2:30 pm, I got a text informing me my clothes were ready. I arrived, to find yet more bright happy and helpful service staff at the counter. I paid a very reasonable sum for my clothes and was on my way. This place is great and advertises that they employ green cleaning methods to boot! If you are in the Buffalo area, make this business your dry cleaners!!!!! You will not regret it!

I feel conflicted. I hate leaving bad reviews but my girlfriend and I got some things quickly dry…read morecleaned before our trip and her entire experience was awful. However, my friend who has visited this establishment recommended it so it may have some value after all

Always a wonderful experience. She always alters my formal dresses perfectly and provides a…read morethorough cleaning service with my garments. She has never been rude or unpleasant.

Excellent little place. I called, asked if they can do my dry cleaning in 24 hrs. Told them what I…read morehad and they gave me times it'd be done. The place was clean, almost boutique like and all parties super friendly and professional. I will go back!

Pricey. $30 for a suit without any bells and whistles is too much. Not again for me. Good quality…read morebut not worth it.

We have used Urban Valet since they first started and cannot recommend them highly enough…read more My husband was always very particular about his shirts and he always looked impeccable. Their pick-up and delivery service is always reliable and friendly and, on the very rare occasion when something isn't quite 'up to scratch' they are very quick to put it right. Good value for great service.

I've never been to a dry cleaners prior to my first experience at Urban Valet Dry Cleaners and I'm…read morepretty darn glad that this place was my first experience. I dropped my 2 shirts off on a Thursday evening and since I wasn't in a rush I kept it to the basics and was told I could pick up my shirts on Tuesday afternoon. The employee working was extremely friendly and walked me though the process. Another cool thing I liked about this place is that on top of giving you a ticket with the date on it, they also shoot you a text when the items are ready for pickup, super cool service! I stopped by after receiving a text and it was ready on Tuesday like I was told. I was super satisfied with the job they did and will absolutely be coming back here in the future! Thanks for the awesome service!

Not sure yet am waiting patiently for my jacket to be cleaned and repaired. They said it would…read moretake about a week, and it hasn't quite been a week yet

I took a pea coat to be cleaned and after picking it up and taking it home I removed the plastic to…read morefind "white" fuzz all over it. It was disgusting. I called the cleaners and then took it back a second time. Still it was covered with "white" fuzz. The man told me that the white fibers are coming out of the black coat. (This did not even make sense). He said he cleaned it and then used a roller and he couldn't get it off. I told him that the first time he cleaned it he must have washed it with a white cotton item. He first told me he cleaned it and the second time I came in he told me about the person who cleaned it the first time. He refunded my 10.50 after I asked but when I expressed that he ruined the coat and should be reimbursing me at the least 40.00 toward a new coat. He said "You WON'T be getting 40.00. I won't be going there again.

These people are thieves! They removed $ from a garment, and called to inform us that the $ had…read morebeen found. They stated the amount and when we went back to retrieve the $, and amount had been stolen by the manager. Stay away!

I moved here a few years ago and have been using this location for our dry cleaning and altering…read moreneeds. They have always done great work and in a timely manner. The staff is always friendly as well. I recommend their services to anyone in the area.

We use these folks in a pinch when our home washer and dryer were out of commission. I would rate…read moreit somewhere between a necessity and a luxury.

I love this place. I had to use a laundromat after my washer broke, then couldn't be fixed. i went…read moreto two. This one, the Laundry Lounge was clean, service was excellent and their wash and fold service was right on the money. Cleaning (down comforters) was low priced and everything came out sparkling snd pristine. l Love the employees.