This establishment monitors how long paying customers use their restrooms. They will call the…read morepolice if you are longer than they like. They will try to have you arrested for trespassing even though you are a paying customer if you use their restroom too long. They are rude and don't know how to apologize for embarrassing a customer. Knoxville has many laundromats and this one is ran by creeps who monitor your bathroom usage. Pick somewhere better than this place. Update: The owners of the establishment have decided to harass me over text message and are currently threatening me further. Please leave me alone, and stop harassing me. This establishment played an embarassing warning to the entire establishment because I was in the restroom for approximately 5-6 minutes that threatened me with police action because I was in the restroom for an extended period of time. I was in the establishment for an hour and a half approximately, and in that time I mainly worked on my laptop doing spreadsheets and emails. My clothes were still drying and I needed to use the facilities. I did call to complain about the warning, and managment escalated instead of descalating. Knoxville Police were called and did show up while I was loading my laundry in my car and patted me down in front of the establishment to where all they found were three dollars in quarters, a $20 bill, my wireless headphones and car keys. The police suggested I leave or be cited for trespass. I was finished, had no reason to continue to be there and left the premises and do not plan to return to this establishment ever. I stand by my review, I have used this place multiple times recently, and have used this place as far back as 2014 or so. A formal apology from the establishment and a return of the approximately $7 I spent to do my laundry would go a long way. Also, they watch remotely, can play any alarm at will and have a PA system in house. See the response to Jeff Van Natta on Google for further reference. " I was the one watching the cameras remotely that night. I played the closing announcement an additional two times for you specifically. 6 minutes before closing I got on the PA system, again remotely, and asked you not to put money in the dryer. You still did it. We did not receive a refund request from you." Using the owner's own words they absolutely were watching me. They saw I was a paying customer and that I had been there for over an hour and a half and still did that intentionally after I went to the restroom. Absolutely unacceptable behavior from these people.

Nice clean facilitie. No problem with being able to find a machine there's plenty. Cameras…read moreeverywhere feel very secure . Prices aren't to bad for machines either. I've been coming here for several years and wouldn't go anywhere else.

Great business. Always very clean. In a rare case that a machine malfunctions or bill/coin changer…read moreis out-of-order, they will quickly make it right. Heard this from other long-time customers also. Great store. ​

Very clean, Lots of machines. Thankfully came in when there was no one here and was able to use…read moreseveral machines and dryers to get my laundry done quickly. Lots of amenities from the clean bathroom to the vending machines. Would come again! (even tho I drove an hour to get here!)

It's nice and clean but very expensive. $1.00 only gives you 11 minutes in mediocre dryers that…read morestop and change direct every minute so you lose even more drying time. Will never use this place again. Spent over $20 to wash and dry 3 small loads

From the owner: Tropic Breeze Laundromat Our mission is to provide customers…read morewith the safest, fastest, and cleanest laundry experience possible. We have all new washers and dryers, and our staff is exceptional in helping you with anything you need. Visit us, drop off a load, or schedule a pickup and delivery. Laundry couldn't be easier with Tropic Breeze!

Great for my schedule that they are open 24 hours all week. Machines are quick and effectiveread more

A good value! Also has a convenient car wash on site so I can kill two birds with one stone! I will…read morebe back.

Things aren't ready when they say they will be. We've had multiple problems with this place and…read morethey've lost our business. It's very close to a lot of neighborhoods, but I'm willing to drive anywhere else in Knoxville but this place that's right down the road.

0 star! Ruined my Pottery Barn faux fur blanket and after…read moremuch dismay, paid on sale replacement cost. Asked that I give them another chance and offered me a credit. I did give them the benefit of the doubt and they washed instead of dry cleaned yet AGAIN And ruined another blanket! The owner refused to pay for replacement and gave me a fraction of the cost to replace AND refused to give me my damaged blanket back!!! Horrible horrible experience...stay far far away!

We were in town and needed a place to wash our clothes. Looked up this place and had a great…read morerating on Google. It was very clean and quiet. The people working were nice and willing to help, if we needed it.

Easy to operate self service laundry with plenty of carts. VERY clean and highly maintained…read morepremesis and machines. The speed queens are the best in the business. The staff was friendly and throughout the time i was there cleaning and checking up on things. They have multiple cameras too to ensure your stuff is safe.

I've been a regular customer for two years and have finally had enough. Their prices are outrageous…read morefor a 3-day turnaround. Recently paid $48 for one dress with no stains or special treatment necessary, and it took a week to get it back. Clothes often go missing for a week at a time and they don't let you know there's a delay - they simply drop the others off with no mention of the missing items. There are no apologies for late items and certainly no discounts. The amount of plastic they send the clothes back in is incredibly wasteful. Clothes have a musty smell after being dry-cleaned, which kind of defeats the purpose, right? I'll be going out of my way to bring my business elsewhere.

Here's the scenario: boyfriend drops off our dry cleaning on a Monday. We are told to pick it up…read moreThursday after 4 pm. I go that day at 5 pm to pick up our dry cleaning. They grab what is supposed to be our entire drop off and try to ring me out. My clothes are missing from the lot. She says "oops it must have gotten separated from the rest" grabs it and cashes me out. Two weeks later my boyfriend is missing a pair of pants...I call and they said they had some clothes of ours still. Come to find out they have those pants and another pair of shorts. I go to pick them up and two more shirts are in the mix that were never mentioned on the phone. They say sorry for the confusion after explaining how hectic the beginning of the week is and that their workers in the factory place items in order by article of clothing and not the actual order itself. She also said that I should have just come a day after the day and time that they told me. $115 later I finally have all of the articles of clothing that were dropped off. Needless to say I won't be using these services anymore. I gave this one star because they do a good job when it comes to that actual dry cleaning. I didn't give it any more stars because it is extremely over priced and there is little to no communication or consistency from their staff.