If you are going to have an event for children, treat people with compassion. I didn't have anyone…read moreto help me out when Cuoco & Co. Real Estate in Longmeadow MA held an event to meet the Easter bunny and Bluey. After standing out in the rain for an hour we were rushed in with the staff muttering to themselves about how pissed off they were about the event. My daughter was hesitant to go up to the characters but we were continuously shouted at to hurry up. I myself can understand the incredible wait time was stressful for the staff, but the experience itself was awful. It will not be memorable in any way to my child because we probably spent less than a minute in the actual room with the characters. Having no one to help me, I was not even able to get a picture with my own phone because the woman refused to take one of us. I was told to scan a QR code where I will have to dig through hundreds of photos to find a rushed photo of me and my daughter. Standing behind a family, I overheard that this was not the first time the company held this type of event. Needless to say, we won't be back. The company would probably appreciate that since the wait time was ridiculous anyway ¯\_(ツ)_/¯

Brenda & her team are truly amazing! We sold our first home a few years back through Cuoco & Co…read more and the experience we had was top notch. I can't recommend them enough!!! Also, had the pleasure of attending a recent community event they hosted. My kids & I were literally treated like family the second we walked in...the entire staff went above and beyond!!! Thank you Brenda so much for making everything so special, always!!! Appreciate all you do, especially for our community & bringing everyone together. If anyone's in the market for a realtor, hands down Cuoco & Co!!!

I really can't rate Sarah's negotiation skills, but the tour received of the area -- including…read moreAmherst, Hadley and Northampton -- was thorough, wide-ranging and effective. So effective, in fact, that after a few hours we'd nailed down the precise type of property, and location, we'd choose to buy. Sarah listened to our opinions on various features of the homes and yards, and now we're confident she'll send us listings that make sense for our needs moving forward. I think my favorite aspect of Sarah's interactions were her own descriptions of her life, what she enjoyed about living there, where she ran, swam, her quality of life. These are rare traits in this industry, unfortunately; I believe many realtors want to portray themselves as aggressive dealmakers, but in today's market in particular, real estate is a seller's game, and it's simply more expensive. Sarah provides the depth of knowledge, as a local, that can help you understand why money isn't the only thing you're betting on, when you make such an important purchase. We highly recommend her.

I needed to downsize and sell my well loved unique home of nearly 40 years to move closer to…read morefamily. My seller's agent, Kathy Zeamer met with me and helped me plan a realistic schedule to cleaning out and preparing the house for sale. Kathy has an amazing rolodex of contacts for getting things done like tree work, basement sealing and painting, and rubbish removal quickly and reasonably priced. Kathy prepared a thorough report on comparable properties and helped set a reasonable price for our property that had few comparables. She ran an open house and even unstopped a toilet after one of the viewers plugged it - I never thought that would be a seller's agent service! Kathy was there through the entire sale. I had moved, and was no longer able to be on site, and she handled all of the last minute issues before closing. My house sold quickly and at near asking price, which means that it was correctly priced and well represented. She earned her commission and I am ever grateful.

Greg Haughton took advantage of my young age, lack of boundaries, and lack of experience when I was…read more22, selling me a problem house while dismissing all the issues with the house that I had brought up, before the sale, as not important or not mattering much. Well guess what, it turns out that MOLD is important and living in this house has destroyed my health! Do NOT trust Greg Haughton, there's a reason why he is able to sell so many homes, it's because he lies to his clients and gaslights them for their REAL concerns.

We were new to the area and happened to find Paula through Zillow, and we're glad we did! She's…read moreskilled at her job, knows the ins and outs of the area, doesn't waste time, and is always on the ball. I would highly recommend her to anyone looking to buy a home in the Amherst and surrounding area.

Rick and Paula Davitt are fantastic agents. They helped me buy a beautiful house and sell it a…read morecouple of years later. On the buying side, they completely understood what I was looking for, and they flawlessly executed the search. More importantly, however, they went out of their way to keep me from doing something I'd later regret. There were many points along the way where a less motivated, experienced, or ethical agent could have taken an easy way out. They never did that. They kept my interests in mind even when it made more work for them. On the selling side, they used their vast network and experience to quickly sell my house. Again, they took the time to understand what mattered most to me and they, once again, protected me even when they could have taken an easier path. Give them a call. Listen to their advice. They're the real professionals.

Stacey Hamel with ERA Key Realty is an excellent consultant, realtor, and agent! I couldn't have…read moregone through the home-buying process without her. My husband and I spent months trying to find a home that fit our criteria in what felt like the worst possible home-buying environment. Stacey worked with us quite literally every day, helped us find homes that would work for us, came to every open house and showing, and used her honesty and experience to assist us in finding realistic options. She also was constantly open to my (unending) questions, and helped to explain everything to me so I could understand the process we were going through. We're now living in our home after so much work, thanks to Stacey. My husband and I absolutely can't recommend working with her enough to help you find and secure the perfect home for you!

We worked with Stacey Hamel from ERA and she was phenomenal. We recently bought our dream home in…read moreWorcester, and it's no exaggeration to say that we couldn't have done it without Stacey. Stacey's professionalism mixed with her wit and team spirit made the home buying process fun, exciting and social. She knew what we wanted and never tried to convince us of anything otherwise, and once we found a place we liked she worked tirelessly to help us get it. Even after we signed the P&S, Stacey has been available for advice, cheerleading and tying up loose ends. We highly recommend her!

Greg Maiser and the Sold Squad were Fantastic! They diligently worked through and followed-up on…read moreeach and every detail needed to complete the complex negotiations and transactions associated with the marketing and sale of our unique home. If you are looking for local expertise, old fashioned integrity and above and beyond service the Sold Squad brings it!!

We, recently, sold our house through Greg from Sold Squad and he was extremely helpful,…read moreprofessional and calming in outlining our options going forward. He handled everything with the same honest and above board manner right up until the house sold. It was after the sale that his invaluable help became apparent. We never realized how much work and thought, on our part, was needed in a short period of time, but Greg's answer to all of my panicked questions was "I'll take care of it" and he did. He set up all required essential jobs with the same calmness he had displayed in the sale, and for that we are grateful. I'm sure there are many well qualified realtors to choose from, but I find it hard to believe you would find a more helpful and patient realtor to guide you through the final stages of a sale.

SHAME!!!!!!!!! I purchased my first few homes from Murphy's…read morebecause they were local and part of the community. Now they are the agents for over 30 single-family ranch homes listed for over $1.3 million EACH off Glendale Road in Florence. Haven't the residents on Glendale Road suffered enough with the dump? The unsafe road? Why is a local real estate business working with a greedy, belligerent builder to make this area more unsafe?? So much for advocating for what's best for the residents of Northampton! I guess they are only worried about lining their pockets. Craig Della Penna was the realtor on my third house. I thought he was an upstanding man, but I guess as he ages money is his only motivation. It's a shame This complex is terrible for Northampton and most of all it's going to make an unsafe road deadly dangerous. Shame on you, Murphy's! I thought Northampton was worth more than that!! This is supposed to be affordable housing! Please explain to me how $1.4 million is affordable???

I do not recommend working with Ilene Berezin to sell your house. I wanted to sell "as is" but…read moreevery time a buyer asked for me to do/pay for something, Ilene told me I had to and didn't suggest negotiating costs. So, I ended up selling the house not "as is". It shouldn't have been listed as such, as there was nothing wrong with it and I didn't realize that it would scare off buyers. Also, she listed the house too low; after a couple of months I insisted she raise the price. Ended up selling $13,000 higher that she originally listed. Her knowledge of the market was inadequate - the house should have been listed higher at the beginning. Should have sold for at least $8,000 more than it did. She's a buyers agent - seemed to be more accommodating to the buyer and I felt she didn't adequately represent me, the seller.

Worked with Kathy on the sale of one home and the purchase of another. She was fantastic on both…read more First with the sale, everything was done quickly and smoothly, working directly with the attorney and the closing process. I have to say the nicest person also. She was immediately available to get the job done, she freed up her schedule to make sure my transaction was a priority. And she made sure the price was fair and that all parties involved agreed to the terms. Very thorough. On the purchase of the new home, I told her which ones I wanted to see. See met me there at my earliest convenience. There was NO pressure to buy or sign anything. She recommended top inspectors and repair people to make sure there were no surprises. The purchase went smoothly. Honestly, that's the way it should be. 5 Stars for Kathy.