Carrie was great in selling our house, and buying another house. She helped us get our house ready…read morefor pictures and showings. Our house had an offer and was under contract within a week. It was sold for the full asking price. She was available 24/7 and on weekends. She was prompt and patient, showing us almost 15 different houses, before we found one we liked. She also is very knowledgeable about all aspects of housing in terms of pointing out potential problems with plumbing, electrical, foundation, roofing, etc. She had our best interests at mind, and wasn't just there to get us to buy a house. She was so fast in getting back to us with important documents we needed to sign. She stuck with us through a horrible experience with the owner of the house we were buying.

From the owner: My mission is to help my clients obtain their goals, whatever they may be and to make each…read moretransaction smooth with a personal touch. As a lifetime resident of Western Massachusetts, I am able to provide the extensive knowledge and expertise required to fulfill the needs of my clients.

Nicole was a truly amazing realtor and an even more amazing person. She was endlessly caring,…read moreaccepting, understanding, and patient. She answered all one million of our questions with concise and honest answers, and never made us feel like we were irritating or bothering her. She drove half way across the state to view properties and FaceTimed us for each listing as we were buying out of state. We bought our property sight unseen and put our full trust in her feedback and the things that she said and cautioned against. Since we were buying from a state that does not get snow, she had great insight into the different types of heating available and what would work for us after discussing our thoughts on it. The process was seamless and so stress free even buying from over a thousand miles away. She came as a recommendation and we are in no way surprised that she comes as highly recommended as she does; she definitely deserves all the praise. An added bonus was her attention to detail in the people that she works with and recommends to her clients. Sometimes one person can be accepting but the people in their circle are not which can really put a damper on the entire experience. However, she has vetted and curated the people that she surrounds herself and her clients with (mortgage attorney, inspector, etc) and we were continually amazed and comfortable. This entire experience has been made possible by Nicole and we cannot recommend her enough.

SHAME!!!!!!!!! I purchased my first few homes from Murphy's…read morebecause they were local and part of the community. Now they are the agents for over 30 single-family ranch homes listed for over $1.3 million EACH off Glendale Road in Florence. Haven't the residents on Glendale Road suffered enough with the dump? The unsafe road? Why is a local real estate business working with a greedy, belligerent builder to make this area more unsafe?? So much for advocating for what's best for the residents of Northampton! I guess they are only worried about lining their pockets. Craig Della Penna was the realtor on my third house. I thought he was an upstanding man, but I guess as he ages money is his only motivation. It's a shame This complex is terrible for Northampton and most of all it's going to make an unsafe road deadly dangerous. Shame on you, Murphy's! I thought Northampton was worth more than that!! This is supposed to be affordable housing! Please explain to me how $1.4 million is affordable???

I do not recommend working with Ilene Berezin to sell your house. I wanted to sell "as is" but…read moreevery time a buyer asked for me to do/pay for something, Ilene told me I had to and didn't suggest negotiating costs. So, I ended up selling the house not "as is". It shouldn't have been listed as such, as there was nothing wrong with it and I didn't realize that it would scare off buyers. Also, she listed the house too low; after a couple of months I insisted she raise the price. Ended up selling $13,000 higher that she originally listed. Her knowledge of the market was inadequate - the house should have been listed higher at the beginning. Should have sold for at least $8,000 more than it did. She's a buyers agent - seemed to be more accommodating to the buyer and I felt she didn't adequately represent me, the seller.

My wife and I hired Alyx as our buyers agent in April 2023. She was an amazingly professional real…read moreestate advisor. She has a deep knowledge of the local market, provided great advice about listings and locations, and helped us negotiate the right winning bid on our dream home in South Hadley. The process was low stress and easy for us as Alyx managed each step. She also provided great recommendations for inspectors, lenders, architects, and builders. I strongly recommend Alyx.

Alyx works at Goggins Real Estate. I'm sure everyone at Goggins is good, since the office has a…read moregreat reputation, but I wanted to review Alyx specifically, since we worked only with her. Frankly, I was completely blown away!! Alyx was awesome to work with. She knows Western Mass incredibly well, and tries hard to figure out what YOU want and make it happen for YOU, rather than imposing her own ideas of what your dream home "should" be. She is a stellar negotiator, seems to know everyone in the area, and is a total straight-shooter. Best of all, Alyx actually makes the home-buying process a pleasant journey of discovery (I know that sounds hokey, but it's true), instead of the stressful slog it *can* be. If you want a realtor who's whip-smart, professional, empathetic, well-connected, and has a great sense of humor, you can't go wrong with Alyx. I am SO glad we chose her to help us find our house.

Erin Maclean was our buyer's agent in our search for our first home in the upper Pioneer Valley…read more She was an excellent resource and partner to us in figuring out what we wanted/needed in a home and then finding local lenders to get the best financing possible. When we found the home for us, she helped us craft the best possible offer to secure the house and give us protections in case there were hidden issues. She recommended a really thorough local inspector that not only gave us an orientation on the systems of our house but identified issues large and small and gave us confidence to proceed with the purchase. During closing she helped us make sure nothing was amiss with the house and has since even given us a list of contractors to help us with the home projects we can't DIY. Erin is professional, responsive and was an advocate for our best interest throughout the whole process - we can't recommend her enough!

Having moved 18 times, I know a bit about realtors. And I am thrilled to say, that Amy Heflin is…read moreone of the best with help that continues after sale...like, who do you know who can---fill in the blank. A personable woman, who through client feedback begins to sort WHO the client is in order to know WHAT they want, Amy was always professional. And always on OUR side. She was our Burgess Meredith. Let me put it further. When we didn't have a check on us for the original wee downpayment for the offer, she spotted us. Now that is a realtor who is on the client's side. Thanks Amy, you are one of The Best.

Ruthie helped me search for a house for over a year! I was a first time home buyer with a minimal…read morebudget trying to buy in the craziest market of my lifetime. She patiently walked me through the process and came to see house after house with me until we found "the one." She is an incredible ally in the process and she understands the intricacies and dynamics as well as the numbers. I definitely recommend Ruthie to support any home-buying process.