After being pretty frustrated with two previous management firms I found PMI, and after having a…read morephone interview with Mark (the owner of the Worcester PMI franchise) felt good with moving forward. They have been managing a univesity 3 decker building for me now for the past year and so far so good. They usually get back to me on-time, and have a solid team of folks working there at the office. Give Mark a call, he's a solid dude.

Mark and the team from PMI are awesome. I live out of state and they have helped my life so much…read moreeasier. Without Mark and PMI, I don't think I can keep my property in Worcester. They respond to tenant's issues quickly, honesty and transparency in all the costs and they are great in looking for new tenants. Regardless any issues from maintenance to renovation, PMI will take good care of. I don't have to worry about anything. I feel very lucky that I have found Mark and PMI. Highly recommended!!!

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

I live in New York State and my daughter (full-time college student) accepted an internship in…read moreNorthborough mass. we had to find a safe/clean convenient location in a short amount of time. With the familiarity of the area and limited opportunity to do much searching I was able to contact Micozzi management and rent a one bedroom apartment site unscene. From the first interaction of being willing to share videos and pictures ,to every interaction along the way (having keys, mailed to getting support with figuring out the heating system and cable issues. All of the first time move out that a young adult had to figure out on her own) everybody in the group was cooperative, flexible, highly responsible, and responsive to every question and and need that arose for us and my daughter's first living on her own experience out of state. Whether it was through text or email communication, everyone was efficient quickly, responsive, and always supportive never once did we feel like we were a bother and I was very confident in her short term stay in Northborough mass that she was gonna be able to have any questions and issues resolved immediately if anything would happen to arise. Highly recommend the Micozzi management group; specifically we rented at the Northborough mass location, and if the folks that we dealt with at that location are a tiny representation of the group as a whole couldn't ask for better! Michelle Camacho New York

I had several break-ins in this unit as well as my automobile in their parking lot on Elm St. Heat…read morewas jacked up to very high; you had to use a wrench on the radiator which was not explained to me by the agent who showed me the place. I could go on about maintenance issues. Neighbors not friendly to gays; don't let smiles fool you. Also, might want to avoid Grafton and Millbury. If you do live in any of these places, invest in a high quality deadbolt and keep your spare well hidden. Only trust reputable locksmiths. Don't always trust reviews about locksmiths. It may seem like a contradiction since I am leaving a review. Please don't overlook anything regarding safety, but don't sweat fools. You have a right to live in these towns, just be aware that some people are nuts.

RENTERS BEWARE!!!!!!! Total scam, prior to filling information out. (Which I have good credit, no…read morearrests, perfect record, my Fiancé has perfect credit, no records, etc.and no reason to not accept us) Dan and Monique SCAM SCAM SCAM!!! RENTERS BEWARE!!!!!!! I looked at an apartment, spoke to some woman who said, she had pull and would make it happen by the 1st. I have around a 700 credit score, I have zero issues for anything. As a NEMT driver, I meet so many people. This company is buying out houses in Danielson/Putnam etc. I have several patients whom 7 hills bought out their apartments and in one instance, kicked them them out, after a 10 year stay. That patient of mine warned me, explained things broke, and 7 hills lied to HUD saying, they fixed all the things that HUD needed fixed during an inspection. So, obviously HUD refused to pay after the inspection because 7-hills lied and said it was fixed when clearly they didn't. Good luck to 7hills treating a small town where everyone knows each other and word is already around to stay away from this SCAM COMPANY! During the showing of apartment the woman (Heather O'Brien) who showed me it. Said, we believe in giving second chances and we discussed the one eviction that I had, we discussed that I didn't want to apply unless that wasn't going to be an issue. She said she had pull and it wouldn't be an issue. Below are screen shots of our conversations!

Owner/Property manager allow tenants to have master keys to all apartments. Be aware and have…read morecameras! Also you will never get your mail because the door buzzers don't work and the elevator is on its last legs. Also found mouse in my AC when taking it out of the window

I was completely blown away by the service I received. To…read morebe honest, I have had bad or so/so experiences as a tenant, working with my landlords property managers in the past. Rayshell and her team were always available. Or returned any correspondence in a reasonable time frame. If an issue arose with the property. One of the members of the team would be at the unit to investigate and/or get the appropriate service that was needed for the issue. ie. Pluming, electric, ext. as soon as they were available. Ledgers were always up to date and accurate. Their app is also very user friendly. Finally, I cant harp enough about their professionalism! Each time I met with either Rayshell or a team member. I felt informed and educated about Landlord/Tenant rights and obligations. I wasn't always happy. However, I respect that proper protocols were enforced and explained. I cant wait until I'm ready to buy a home of my own. I believe they will utilize the same degree of care within their reality company.

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I've sold two properties with Rheault Realty. Tom Rheault gave excellent market guidance on how to…read moreprice, when to sell, and what to fix up so that the properties would sell at a fair price without lingering. Both properties had multiple offers within one week of listing, and sold well above the asking price. Ben Doane handled the details including advising about the various offers, sale doc preparation, and helping with the various permits and final bills that needed to be gathered for the closing. I am very pleased with the services that this agency provided.

Rheault Real Estate has helped me through 3 home sales and 2 home purchases in the last 14 years!…read more Each time Tom was professional, right on point with pricing, timing and communicated each step through the sale & purchase! His attention to detail and keeping in touch through the process are outstanding! He knows the market, and will do anything necessary to see you through your home sale or purchase. Rheault Real Estate is #1 in my book.

Took me awhile to review these scums!! Moved away from a nice apartment 2 years ago.. I loved my…read moreapt until qpm took over and they made the place look like a crack house with all the tenants that kept coming in and out cuz they couldn't afford the rent. Sandra was super racist and rude asf and Monica was a useless coke head that acted like she couldn't be bothered to do a job she was getting paid to do. Stay away from this place if it's still in business!! Repairs would take weeks!!

I am a property owner in North Grafton, MA Run from this…read morecompany. Do not call them. Call PMI Worcester. You are wasting your $ with any other property management company.

I had a very disappointing experience with GIM Property Management. Communication has been…read moreextremely poor. One of the most frustrating issues was a condo document amendment that took almost a year to complete due to their lack of responsiveness. After all that time, it turned out the amendment had been done incorrectly, requiring additional time and effort to address something that should have been handled properly from the start. What's even more concerning is the lack of transparency in their billing practices. Charges have appeared without proper explanation, and requests for supporting documentation or invoices have not been adequately addressed. This raises serious concerns about how they conduct business. Overall, the experience has felt unprofessional, disorganized, and frustrating. I expected a much higher level of accountability and responsiveness from a property management company. Based on my experience, I would strongly encourage others to proceed with caution.

It's interesting that all the 5 star reviews were all posted on exactly the same day, I'm skeptical…read morethose are real GIM clients. They constantly ignore communication from me and my neighbors. And when they do reply, they are less than helpful. They refuse to provide me with financial documents, I've asked multiple times and had to file a complaint with the BBB to get their attention. The fact that they won't let me see how they are spending our money only makes me more suspicious of unauthorized activities. AVOID THIS COMPANY AT ALL COSTS.

I loved living here, the only bad thing I can say it wasn't long enough!! I only moved because my…read moremother in law got sick and we had to take care of her. A secure lot to park in. A security guard at the door wed-sat (busy nights for bar hoppers) This Loft was sooo quiet we never once heard our neighbors next door and they had a brand new baby! Wish they still had rentals, but as we expected every unit has been sold.

I wish I could say I reviewed the property but sadly I cannot. I tried to contact them 4 times…read morewithin a week to go look at a unit I wanted to rent. I called within their hours (which are ridiculous: Monday, Wednesday and Friday between 9-4) I left 4 messages and no one ever got back to me. The people that answer their answering service are not in this state nor do they know anything about the apartments. They are purely their to just take messages. I wanted to rent here but after this, I think I'll pass. If it's this hard to get a hold of them to rent and give them money, I can only imagine how it would be if I needed something. I read this in other reviews and I should have heeded their warnings. Super unprofessional. Take your money and go to Avalon in shrewsbury, they are nice and helpful and professional.

To anyone reading this...this review is for a particular manager that has helped me at every turn…read moreas I experienced economic hardship as a direct result of Covid 19 and the pandemic which was to follow it. I lost my job and quickly depleted my savings as I did my best to keep up with my financial responsibilities. But a severe bout with the debilitating virus put me behind in my rent. And let me tell you as a single male with no one and no family the struggle was real...! I was fortunate enough to have met and worked with one of Northeast Properties rental managers named: Gabriella Oliveira! Together with her help I was able to work through my overdue past rent. And with assistance from CMHA, working closely with their attorney Raphaelson. I finally found gainful employment and am now able to start the process of getting my life back in order. It wasn't easy...! But Gabriella, was extremely helpful, kind, considerate and sympathetic to my situation. In my opinion she is a much valued asset to Northeast -- and their lucky to have someone like her that genuinely cares and does her best to help! Regards Faith Can Move Mountains -

As an unbiased person and speaking from a neutral perspective, the people are NE Properties are…read morevery unprofessional and very condescending staff who don't have any people skills whatsoever. Very poor customer service skills the current property manager RACHEL is very childish, impatient, and rude when you simply have questions to ask. They are overwhelmed by even the slightest attempt of an adult conversation. Any questions you may have they instantly get on your case about and then they proceed to falsely accuse you of not letting speak when they are done speaking. They hang up on you when they want and they get angry when you have genuine questions. The RECEPTIONIST has very poor customer service skills and little to no patience. Beware they also have a high turnover rate which contributes to their poor culture. Let's also be clear here when we say their reaction was unwarranted and uncalled for. Kindness shouldn't be met with shouting and tyranny.