This place has the best staff in taking care of patients and assisting them in the best care…read morepossible.

Today I took my friend to Clayton Endoscopy Cener to have a colonoscopy…read more I was observing the staff while I was in the waiting room. Everyone was so pleasant and upbeat. They were the kind of people you need to be around before having a procedure like that. Tina and Gail were outstanding and made my day. I highly recommend this office. My friend says that Dr. Shah is excellent, too! He is very personable, very caring and does not rush you out the door.

I've been seeing Dr. Watson since I moved here in 2022. She is the best. Very nice and thorough and…read moreI love that. I really love the office staff as well. Everyone has been friendly and supportive.

I want to share a clear case of unprofessionalism involving a staff member of Dr. Tatarchuk,…read morespecifically the manager Susan. About two months ago, I had an appointment scheduled for November 7th. However, on November 7th, as I was getting ready to leave for the appointment, manager Susan called me. Without offering an apology and in a very rude manner, she informed me that the doctor did not want to see me as a patient. When I questioned why I wasn't informed about this in advance, manager Susan explained that she couldn't reach me by phone. I had been receiving appointment reminders via email, so there was an alternative way to notify me about the cancellation. I had to adjust my work schedule for this appointment, and the company president had to handle it during the holiday season. However, Susan did not show any willingness to address my concerns and abruptly ended the call in the middle of my sentence. I was also disappointed that my doctor did not stand up for me. I find the actions of Dr. Tatarchuk's staff to be highly unprofessional, their manner of communication offensive, and their attitude towards the patient entirely inappropriate.

I was excited to have a doctor's office close by home and was looking for a primary care doctor…read more.. so I called 3 months ago and made a primary care doctor appointment with Dr. Russell. Today I got a call with only saying the doctor you Scheduled with (this Friday) after waiting 3 months is now out of the office. I got absolutely NO great reasoning why my appointment was canceled and they did not have any appointments until the END of August to reschedule.. even with another doctor at this location! I was shocked ... there was no real apology or suggesting being put on the wait list. It was simple... your appointment is canceled and you can get an appointment in August!? I am definitely NOT happy with this doctor's office and especially since I have been waiting for months and need to be seen! I would definitely NOT recommend this office to anyone especially if you are a new patient ... they didn't seem to care at all if you get in there or not!! Will absolutely be contacting someone higher up, leaving a review and warning others how this place is run. It's so sad ... I'm looking into going elsewhere now due to this!

Dr. Lori and staff there are the most caring and professIonal medical care team I've ever…read moreencountered! They are through and prompt!! They were committed to my well being and gave me their undivided attention. I am now a patient of Dr. Lori's for life. She has the bedside manner and genuine concern for her patient's that would a angel would feel soothed!!!

A few days after moving here last year, I had an appointment with Dr. C. I knew nobody in the area…read morereally but the very first visit here felt so comfortable I almost forgot I was seeing a GI doctor. The office itself is very inviting and feels cozy. The front staff is very helpful, friendly and works quickly to get the administrative work done properly to get you seen as soon as possible. The nursing staff was also great, especially Tamara who was both kind and funny. She helped make would might be an uncomfortable visit feel like a chat with a family member. This became the first of a few visits and they all felt the same and I was given the same attention. Dr. C was considerate, patient and listened to my needs very intently. I appreciate his candor and empathy and highly recommend his practice to anyone in need of GI care.

This is the first negative review I have ever posted about anyone, so it took a great deal for me…read moreto reach the point where I felt compelled to share my experience. My PCP and my Duke bariatric team both suspected I had SIBO and initially referred me to Duke Gastroenterology. However, because the wait to be seen was nearly a year, my Duke provider encouraged me to seek care outside of Duke and even offered to write a referral because they knew how overwhelmed their outpatient GI system was. After doing my research, I specifically chose Dr. C. because of his outstanding reputation and reviews. I wanted him to be my gastroenterologist and I felt fortunate to finally secure an appointment five weeks away. I even informed the Duke physicians during my hospitalization that I already had an appointment scheduled with Dr. C., and they told me that was great because I would need outpatient follow-up after discharge. Unfortunately, before my appointment, my condition worsened so severely that my physician instructed me to go to the emergency room, where I was hospitalized for six days and evaluated by Duke's inpatient GI team. While I was laying in the hospital bed, Dr. C.'s office called--not to check on me or ask how I was doing--but to cancel my appointment because I had been seen at Duke. I literally begged them to keep my appointment. I explained that I would desperately need outpatient follow-up after my hospitalization, that Duke's inpatient physicians do not become your outpatient gastroenterologists and that Duke itself had encouraged me to seek care outside of their system because of the year-long wait times and overwhelming backlog. I told them I knew Duke would not be able to get me a timely outpatient appointment and pleaded with them not to leave me without follow-up care. Despite my repeated pleas, they refused to keep my appointment and insisted that Duke was now responsible for my care. That assumption was completely wrong!!! After I was discharged, Duke confirmed exactly what I had tried to explain to Dr. C's office - they could not get me an outpatient GI appointment for months because their system is overwhelmed. Duke was doing the best they could with limited resources, but there simply were not enough outpatient appointments available. I was left without the continuity of care that every patient deserves after a six-day hospitalization and was forced to start over while still recovering. My insurance case manager was appalled when I explained what had happened. She specifically told me that what Dr. C.'s office had done was unacceptable, documented my complaint, told me it would be investigated, and personally helped me find another gastroenterologist who could see me much sooner. What hurt the most was that I genuinely wanted Dr. C. to be my doctor. I chose his practice because of its excellent reputation, yet the moment I sought emergency medical care because I was desperately ill, I felt like I was being punished for going to the hospital. Once the office learned I had been treated at Duke, it felt as though they wanted nothing more to do with me. That is not how patients should be treated. This review is not intended to attack Dr. C. personally or damage his reputation. It is simply my experience and I believe my voice deserves to be heard. Behind every appointment is a real person who is scared, sick, and depending on the healthcare system to help them. Healthcare systems may have policies and backlogs, but patients should always come first. In my case, I did not feel like they did and I hope sharing my story encourages this office to put compassion and continuity of care ahead of incorrect assumptions so that no one else has to experience what I did. Please keep in mind that Duke was the one that told me to seek care outside of the network. I sincerely hope this office reconsiders how it handles patients who require emergency hospitalization before their first appointment. No patient should be made to feel as though seeking emergency medical care disqualifies them from receiving the follow-up care they had already waited weeks or months to receive. Healthcare should put patients first.

There not a more dedicated and compassionate doctor in the world. In addition, she is always…read morecurrent in terms of medications, treatments and available specialists. I began being a patient in 2003 or 2004. When she sold her privately held clinic, I floated not really having anyone manage my healthcare. I never found anyone who met the standards of care that Dr. Nacouzi set. In 2012, I saw that Dr Nacouzi was working at Duke at Brier Creek. I was incredibly fortunate to secure a spot under her care. She has seen me through thick and thin. She always listens, problem solves, prevents illness and is available through Duke MyChart in 24hrs. I have recommended her to those who I love and hold most dear. I believe in her and trust her.

Michelle has been my primary care provider for over 20 years. She is kind and patient, quick to…read morefollow up with test results and feedback and suggestions for improvement in my health care. I hope to continue our relationship for many years to come.

Dr Lars did an amazing job when he did my lumbar surgery. Anterior and posterior. Improvements I…read morenever thought I would have. His support staff is attentive and responsive The office staff is always helpful

Ryan Millar, PA-C He is a liar and has no bed side manner…read morewent in for a T 11 fusion decompression on day four he was wanting to send me home without having a pain management system set up on day five he came in the room says I'm discharging You were denying physical therapy care that I was using the bathroom by myself when I wasn't and that I was totally comfortable every time he walked into the room when I wasn't he has no experience other than what's on. Google never go to Raleigh neurosurgical again. got discharged in chronic pain with no way to take care of myself at the house after being so much for all the stress you caused after a major surgery that I had.

I didn't have to wait. I was able to register through my phone and not have to worry able…read morepaperwork. The doctor, nurse, and staff were friendly and very helpful. I really appreciate them all. They not only told me my health problem but also told me they would work with me in helping resolve the my health issue.

Co-pay is upfront and know they cannot diagnose anything that has appendicitis like symptoms - they…read morewill take your copay, make you wait and then tell you to go to ER. If you have a child experiencing appendicitis like symptoms, take them to the pediatric ER. My son was having pain in his right side and we went to AFC Urgent Care. We waited for 30 minutes and were seen by someone at AFC Urgent Care, not sure if she was a Dr or PA or nurse - she asked about symptoms. She barely pushed on his right side no gloves and announced that they were unable to go further as they didn't have a CT machine and she was required to refer us to the ER. After waiting at the ER for 4 hours, he had a CT scan and were referred to the pediatric ER. The bills of all these visits are piling up. I called AFC with this suggestion: Anyone at AFC could have explained at reception that they could not diagnose ANY appendicitis like symptoms and we could have saved $100 on our copay. They said a medical professional has to do that - so wanted everyone else to be aware of this highway robbery.

I drove 250 miles yesterday to take my mother to an appointment with Dr. Jelosvek. We felt…read moreconfident that this time her appointment would not be cancelled since they had called on Monday of this week to confirm her Thursday appointment. She saw this doctor in November 2021 for an evaluation, and he approved her treatment. Since November she has been scheduled for 6 or 7 appointments and all have been cancelled and re- scheduled. Never have we had to deal with a doctor or medical facility who have demonstrated so little regard for patients. Dr. Jelosvek is both charming and personable, but we find him to be very deceptive. A doctor who truly cares about patients would be honest and forthcoming and would not continuously "bail out" on a 90 year old patient with high hopes of resolving a medical problem and enjoying a better quality of life in her final years. If this man is having some personal difficulties causing all these cancelations I apologize. We have received no explanations for his behavior or apologies. It's all come across as very cavalier.

Best Drs and NPs great success with my issues will continue to go here! Glad I found them! Highly…read moreRecommend!A+++