Really disappointed with Spencer's. I bought jewelry for a new piercing and nowhere before checkout…read morewas I told that jewelry purchases are non-refundable. When I went back to return it, the cashier's response was basically "well it's on the receipt." That's exactly my point -- by then the purchase is already made. Customers should be told BEFORE paying, not after the fact on a receipt most people don't read until later. They refused to give me my money back, and I even had to ask if store credit was an option. Better than nothing, but I honestly never shop there, so now I'm basically out $60 for something they'll probably just throw away anyway. Definitely not happy with the customer service or return policy transparency.

I hate being a last minute shopper before stores close, but tonight I had to. They went above and…read morebeyond to help me out with absolutely ZERO complaints. I have never received such great customer service from a retail store!

Completely non communicative. I tried calling over and over again with no answer. I had to drive 45…read moreminutes twice and the second time they still didn't have my suit. I tried calling again and again to discover their phones were down and the person running the store just shows up 20 minutes late after I'd been in the parking lat trying to call. I eventually got my suit after 2 days of work

Have been coming more frequently and they are definitely on par with any suit shop in Wilmington…read more If you need a business or casual suit do yourself a favor and stop in. They sell shoes as well as dress shirts and even jeans and jackets. Well worth the money, although their pricing is reasonable. The staff is amazing and can have you sized up and out the door in no time. They tailor and will help you match anything you buy or bring in.

For a vacation town the store should remain open later, especially in the summer. People tend to…read morewant to eat then shop.

When the owners/managers can't be bothered to wear masks despite the public health crisis of Covid…read more19 I don't feel like I can support the business. They have very cute stuff but as a healthcare worker who has been working in a hospital for the past year I'm gonna need these ladies to step it up a bit. I mean, you sell masks but don't wear them?!

Terrible customer service! The store was not at all busy. I needed assistance with an item and the…read moreowner looked directly at me, asked Alexa to play music, then she walked off to the back. I was shocked! She lost a sale and I'm surprised anyone buys stuff at her store.

A must stop when in Beaufort! Love this beautiful treasure. Tracey has created a lovely collection…read moreof unique artisan items. Be sure to check it out!

There are very few times I write reviews - but when people are so blatantly RUDE, it just gets away…read morewith me!! My daughter and I walked in earlier today and two clerks, who were 'folding' shirts, treated us like we were scum of the earth! They shifted in their heels and acted 'busy', trying to not breathe the same air as us, much less speak - OH! The horror!! Eye contact? Ewe. Twice we passed them --- and it was so obvious they did not think we had the 'money' to spend there. Guess WHAT - I would rather Google your brands and order from a stranger across the country then bless them. I HOPE they work on commission! My packages will arrive first of the week :)

This place is by far the most well stocked store on the coast, be that it is well stocked with both…read moregreat products and great service. I could not have asked for a better experience here. The workers were attentive and assistive as I browsed the store. Thank you to whomever is running Island Outfitters, because they are handling business the right way. It was truly a refreshing experience, 10/10!

This place! Don't judge a book by its cover. Or do, and then walk in and prepare to be SHOCKED…read more It's awesome!!! I definitely recommend them for their new furniture selection if that's your jam, you're on a budget, and the MCX just ain't cutting it. Doesn't smell. Which is sadly a common thing with thrifting. Prices are fair.

The clothes were well maintained and a good selection. Some of the prices were a little high for…read morethrift store.

Stopped by while out touring the area and Wow! So many things to see and beautifully displayed. My…read morehusband and I found several items to purchase. The owner is so nice! We actually returned again since I had seen something I couldn't stop thinking about. We talked more and she actually went to her storage area and found another item that she thought I would be interested in and I bought it too! She and her husband have this shop and added on during the shutdown. Such a lovely person. If you are in the area- definitely stop by

I really enjoyed my visit to your store earlier today! The ladies were so charming and helpful! I…read morewill continue to shop here! I am one satisfied customer! I will treasure my purchase for years to come!

I lost my diamond to my engagement ring a few years ago. So I had a ring with a diamond this I…read morenever wore and had them take it off one ring and remount to my engagement ring. I did take quite a bit of time because their shop the does the work is in morehead city. It it's been a few months now and it's held up perfectly. Would use them again in the future.