I bought a 2008 Honda Fit from Port Hope Sales advertised sold as certified…read more I've driven it 6800 kms over 9 months and it the body is rusting really bad. They clearly covered the rust with paint. The rear hatch doesn't lock, and the muffler fell off today. I already had them replace the battery and a connector because the alarm would go off all night, and they had screwed a connector that was too large into the battery post. I definitely overpaid, and would never recommend them to anyone.

DO NOT GO HERE. I wouldn't recommend Port Hope sales to my worst enemy! They sold me a 2007 Jeep…read moreCompass that would never pass a safety inspection due to a number of issues including most of, if not all the rear suspension. Upon being threatened with OMVIC, the better business bureau and the MTO, they agreed to do the work and only swapped out the Rear Crossmember, hence making any complaint to MTO impossible. They reattached the toe links to the cross member with the improper bolts, and left me with a control arm that had a completely worn out bushing, and the front drivers side wheel bearing was no good. This means that a proper alignment was IMPOSSIBLE. They even left an engine light on, and tried to tell me it was ok to be sold like that. These guys plated the vehicle in a completely unsafe condition and told me it was a reliable vehicle that would most certainly last me the first two years of my apprenticeship. Upon my complaint they turned around and told me I should have bought something more reliable. Next time I will, and you should too - by not going here.

Went to buy a truck famous words they said "we will take care of you" find a truck really like it…read morehad some dents and scratches. I told them i would take it. Like it was if we could make a good deal they saie we have got a deal for you 2011 dodge ram 1500 sport 74000 kms list price $26 800. Im thinking great i have a sweet deal they told me they could knock off $800. What a joke with the damage on the truck it would cost me $5000 to get it repaired. What a joke.

Went into Quantrill not knowing exactly what I wanted due to loss of vehicle in an accident…read more Met Laura who was more than eager to help and guide us through our options. Between Laura, Kate and Glen collectively...they all made the transition a nice one. Personal touches to say the least! Good job and thank you for making this transition an enjoyable experience! Will definetely recommend Quantrill bases on my personal experience!

I think when it comes to vehicle repairs we all know that things don't always go smooth and even…read morethe best technicians don't always get it right. However what really matters is how the repair shop deals with these situations. When this happens with the good shop that cares about their customers, they apologize for the inconvenience, they try to rectify the issue as promptly as possible, they even give you a discount for the aggravation if they did not diagnose the problem correctly and further repairs are required, or they don't even charge you at all to correct something they did not do right in a first place. And this is even more so if you have been a loyal customer and provided them with the decent revenue over a number of years. Well, don't expect that at this shop. First of all don't expect any apologies for the inconvenience. Also don't expect them to rectify the issue as promptly as possible because their time is more important than yours and you will have to come back when there is an opening in their schedule. Also don't expect any discounts or anything like that, in fact they will charge you again for the diagnostics that they failed to perform right in a first place. And if they still don't get it right, they will do the same exact thing to you again. It is only when you escalate the issue to the management they would start taking things a little bit more seriously, though even then they will keep charging you money like nothing happened. And when they still don't get it right and you finally refuse to keep paying for their incompetence, their General Manager has a nerve to tell you that they don't work for free and if they can't fix it you should not bother coming back. Seriously? Well I guess it explains the attitudes and the business practices of the whole shop. I think this person should be used as a training material to teach customer service representatives of what not to do in this job. I also wonder who would entrust somebody like that to run their business and tarnish it. Oh, did I also mentioned that when they install the part that fails shortly after and needs to be replaced under warranty they don't even tell you that and instead claim that problem is somewhere else, and of course charge you more money. Bottom line, do yourself a favour and find a better shop to service you vehicle so you don't end up in the same situation I have. And trust me these shops exist. I have been servicing one of my vehicles at Lakeridge Chrysler Dodge Jeep Ltd. In Port Hope for years and the way they have always dealt with any issues was impeccable often exceeding my expectations.

I've been a customer of this dealership for many years, and I've seen a transformation that is both…read moresad and infuriating. This used to be a warm, jovial, and professional dealership that has devolved into a stark, impersonal, and dismissive one. I return, reluctantly, for service but they lost me and my family when, while buying a new car, they made my partner cry. The complaint went all the way to the owner and his response was, well - disappointing. Not a single manager took the time to even call her. Most of the great staff that I recognized are gone, but Todd and Victoria are great. It may well be that this Cobourg establishment has run its course. My next purchase will be elsewhere and we all know what happens when consumers start voting with their feet and wallets.

Don't know about the cars, but the car wash did a terrible job. It broke down while I was in it…read more It restarted, I left and when I got home, I noticed that the whole back end had not been cleaned. I went back next day to find the car wash closed. When I returned the next week to ask for another wash, I was refused. I guess it is the Port Hope car wash for me now.

I purchased a vehicle here and later found several issues that were not disclosed including but not…read morelimited to previous repaint on the front end, unrepaired dents listed on the Bill of Sale, and wheels different from what was shown in the ad. Even airbags warning light also came on at delivery and they asked me to drive it away. When I raised these concerns, the dealership repeatedly denied all issues and did not provide any practical solution, so I decided not to argue further. I have filed a complaint with OMVIC and submitted all documents. Depending on the outcome, I may also pursue Small Claims Court. Please get an independent inspection before buying if you still want to purchase a car from them. 避雷这家坑逼车行，真的很坑而且你跟他讲什么都不会给你解决只会抵赖，买车前一个态度买完后就另一态度了，买完发现这车前面可能撞过，连气囊在提车的时候都是坏的，已经投诉到omvic，可能会给他们内部处罚，接下来可能走小额法庭，真的快给我折腾的我心累，他们直到我发这条评论的时候（已经试着协商俩月了）都没有任何回应。买车前千万要找人验好，我本来以为这边不会这么坑，没想到全世界的车商一个样，各位千万小心谨慎不要头脑一热就买，不然给你带来的是接下来很长时间的头疼和麻烦，车商无论说什么都谨慎听信，千万不要头脑一热过于天真了，祝好运 이곳에서 차량을 구매한 후 인도 직후부터 전면 범퍼 불량, 깨진 헤드라이트 브래킷, 재도색 흔적, 광고와 다른 휠, 그리고 안전 경고등까지 여러 문제가 드러났습니다. 그러나 딜러는 모든 문제를 부인하고 어떤 해결도 제시하지 않아 큰 실망을 느꼈고, 더 이상 논쟁하지 않기로 한 뒤 모든 자료를 OMVIC에 제출했으며 상황에 따라 Small Claims Court도 고려 중입니다. 제 경험을 그대로 남기는 것이니 중고차 구매 시 반드시 독립 검사를 권합니다.

I just purchased a 2018 Hyundai from Ryan & Shay and the service was spectacular…read more They both assisted with an eco friendly vehicle for me and this vehicle they recommended suited my needs. I love how clean the place is and very welcoming. The lounge is stocked with all sorts of beverages to quench your thirst. I would definitely recommend this dealership to my friends and family. Top notch service.

Had the experience of purchasing a car from Dave Auto Sales. What a treat! Professional,…read moreaccommodating, polite and friendly. Oh and the car I purchased was like new when I picked it up. So, so happy with Dave Auto Sales. Would recommend to all! They treat you with respect!

I contacted them because of their motto "Everybody drives". Glen Davey (I'm assuming some relation…read moreto the owner) just took my info like any other dealer. He said it would be easier to get an approval with a big down payment or a co-signer. I said I could go anywhere if I had that, even a new car dealership. He said "Yeah, I guess you could." When I asked about their motto, he said "It's just advertising. Walmart says nobody beats their prices. Do you believe them?" Told him to forget about it. If that's the integrity they have at this stage, I don't even want to think about what kind of vehicles they have. Really propagated the stereotype of the Used Car Salesman.