We hired Lanthorn to install a gas line at our residence. Dawn, the scheduler, was very friendly…read moreand prompt in her responses! The gas line was installed very soon after we requested the service. The only drawback was that they had to go through our back steps outside. Not sure why. My husband knows construction and said they probably could have done this another way. Overall, we are happy with the gas stove and things were done well other than that.

Our delta faucet was having a issue. Plumbers came out. First of all they must have went to Happy…read moreHour liquid lunch prior to coming. Wreaked profusely. In the process of changing a free part, it was stripped. One supposed seasoned technician explained to be careful to the trainee to not strip the part. Now the part is stripped. Week later, part is installed. Story from the technician it's $249.00. That's ludicrous. The technician that's what Delta charges for install of the free part. Awful experience. Go somewhere else. Mind you this was not an emergency. Unsatisfactory.

Update: After I still had leaking JR sent Joel out today. He found one of the new parts installed…read morewas defective. Joel was extremely knowledgeable & helpful. After the new parts installation he filled the sink with water to create pressure then let it drain. There were no leaks. I'm very impressed with JR Plumbing's prompt response to problems. Update: Kyle came back today to replace the plumbing under my kitchen sink & remove the evil garage disposal. He did a beautiful job. I'm completely happy with his work, timeliness and how pleasant he was. Finding a good plumber can be tough. Finding one that comes in a timely manner can be even harder. I'm in the midst of a major update & renovation of my mid 80's house. When my husband was alive he could do any household repairs & installation. It wasn't his profession. But he was really good at it. Now I have to live in a "Brave New World", Over the years since he died I've used a number of different plumbers, but none that completely met all my needs. Although my kitchen is planned to be the last project I tackle, I had to take care of leaks under the sink that have gotten progressively worse. There will be a 24 hour period when the bathroom vanities are having new countertops, sinks & fixtures installed. My Contractor's plumber will come the next day to connect them. So the kitchen sink will have to be the replacement for the bathroom vanities during that time period. The leaks must be taken care of before then. My Contractor looked under the sink, took pictures and recommended that I use his plumber. He contacted JR Plumbing for me, sending them the pictures and my contact information. I got a call from JR the next day and was put on their schedule for the following day, The company sent a text confirmation with my technician's name & a noon to 4pm window, which suited my schedule well. When the technician Kyle arrived I was impressed by his pleasantness & attire in a JR Plumbing shirt. He examined the area under my kitchen sink & understood what I wanted done. The leaks were in multiple places: the garbage disposal, P trap & the fixture. Since I would be having the sink & fixtures replaced in a few months I didn't want things replaced that I would be replacing again in a few months. I wanted the garage disposal removed & taken to live in a new home, preferably the City of Virginia Beach's Recycling Center. I wanted the P trap replaced and the fixture problem corrected. Kyle's response on the fixture issue made complete sense as I didn't want to replace it at that time. After inspecting he contacted the office & wrote up an estimate, which seemed very reasonable for the work to be completed. After approving the estimate, I was delighted to receive an early next week date for the repair. Kyle completely understood my needs and was an extremely pleasant technician. JR Plumbing is now my plumber of choice.

Do not book this company. I gave them my trust of showing up on time and they failed to do so…read more There was no update and I wasted a work day trying to work with them. Zero customer service whatsover which is already a bad sign.

We recently had Mr. Handyman come out to repair our kitchen sink, and we were lucky enough to have…read moreChris H. handle the job. Another contractor had previously caulked the sink and did a pretty rough job, and Chris not only fixed it -- he completely transformed it. He recaulked everything with care and precision, and the sink now looks and works so much better. Chris was also incredibly affable and easy to work with. He explained what he was doing, worked efficiently, and left everything clean and polished. I highly, highly recommend Chris H. if you can get him -- especially for kitchen sink work. Excellent craftsmanship and a great experience overall!

Reviews Yelp I…read morecalled Mr. Handyman of Newport News for an estimate to remove the full size shower door assembly and replace it with a new frameless one. I told her I had it in the box, in my garage. I had purchased it from Lowe's and it was unopened. I also a had a two steps set from our Laundry Room to the garage that needed a set of wooden handrails installed. I also had the wood for that too. She asked me to send pictures of each, which I did. She gave me a cost of $350-$500 estimate for the shower door, but reserved the cost for the step rails to the Handyman when he arrived. She set the arrival for Dec 12 at between 12-1:00. I received a text the day before to confirm the visit no time and I replied. I had asked for a courtesy call before he came, but received none. He showed up at 8:00 AM . Unacceptable to me, for we are retired and I was still asleep. I told him his mistake was he didn't ask for me, for I was the one that had call. He said he did 75% of his business with Wives and thought I wasn't home. I said you didn't ask. He had come in and checked the area. His cost was $550 which I didn't agree for shower door. I told him $500 as the lady told me as tops. He agreed. His price to add the step handles was $450 to install just two wooden handrails and side slats on the steps. I said no. He would have to come down. I called the business and explained to her that he went to Lowe's for materials, which I also had and I had idea what he'd needed. She asked me if I would let her hang up before he purchased anything and she would call me back? I agreed. No returned call. He returned with a written Work approval of for me to sign. I looked it over and it was blank except name, address and at the bottom a place for me to sign. This was an authorization to do the work. I told him I didn't sign blank documents. I told him to fill it out stating the work he was going to do, including the removal of old door assembly, disposal and clean up to my satisfaction. I further want a signed copy from him. He said I told you the cost would be $500. He seemed a little upset with what I wanted. He said let me go out to the truck and talk to my boss. I will come back and let you know. He drove off with no comment. Note: I learned a lesson a long time about signing blank documents and I haven't since. On the good side: The Handyman was courteous, with one acceptation, looked at the box with the door and wood for the steps. He seemed knowledgeable and wore covers on his shoes to protect our wooden floor. I cannot recommend this company. If you hire them, get it in writing, you may be regretful.

Brian, thank you for responding to my concerns in my first review. I received the refund and your…read moreprompt response to fix the issue was appreciated.

Circuit problem resolved quickly. Thorough check out of the system. Electrician Zach very…read moreknowledgeable and helpful. Completed the work quickly and well.

I was fortunate to interview Charles Morgan when I prepared to put my house on the market. Charles'…read morework ethic, communications and professionalism proved invaluable, not to mention his skill set. Charles consulted with me every step of the way on all aspects of the contractor work, which included both interior and exterior assignments. First day, he explained the order in which he would complete the work, and he stuck to the schedule. Work projects included: door installation, door repair, pocket door removal, painting, cleaning/renewing interior and exterior vents, installing light fixtures, fence repair, door screen repair, removing brush that had grown into some of the fencing, debris removal, opening stuck garage windows to restore their functionality, and much more. Charles also helped decrease the cost of the project. I had planned to purchase two new doors that others recommended. When I told Charles we would install two new doors, he said they could be repaired. Both doors now work the way they should and look perfect. With the additional savings, I bought another set of doors for a bedroom closet that due to financial constrictions had not been in the budget. Charles' craftsmanship paid off for me and all for a reasonable price. When I discussed old looking vents on the exterior of the house, Charles offered to paint them. The now newly painted black vents match the front door and shutters, and they all look beautiful. I appreciate the work Charles did for me on my house. I recommend him to you most highly and without reservation.

Mr. Morgan and his team were prompt, professional and most importantly, did fantastic work on our…read morehome. He was able to seal our window, seamlessly repair and paint drywall and install our ceiling fan all within a days work for an extremely fair price. Highly recommend this this company's services.

I had some drywall repairs and painting done. I was very happy with the quality of the work. There…read morewas good communication, and he showed up when he said that he would be there (as opposed to the first person who I contacted, who ghosted me on the day the work was supposed to be done). I would definitely use him again.

I have worked with this company for years. There responsiveness, professionalism, and quality are…read moreunmatched. They have completed over 500 projects for my business and don't plan on switching anytime in the future. Wendell and his crew are top notch and I've referred them to many of my friends and colleagues.

What a great experience. Had a broken water pipe in my business and called them at 430 AM. They…read morewere very honest and said with all of the damage in the area they could come do the extraction but that was it right then. Came right away and got the water out and came back later in the day to check on things. Very professional and quick and just a great job overall. Highly recommend.

This company came highly recommended from a friend. They did a nice job completing the service we…read morehired them to do, but good luck getting them to followup when there is a problem. Company is A+ responsive if you are hiring them for a new job, but absolutely the worst we have experienced in terms of customer service when the work they previously did is no longer working. Seriously frustrated by the number of times we have been blown off and ignored!

They made an appointment a week a head and never showed up and never called. Poor service, poor…read moremanagement.

Let me start by saying I wish I could put 6 stars. Had Amara…read more& Tiara come clean my home today, and my jaw hit the floor when I walked in the front door. I'm talkin cleaner than I could ever get it, and I consider myself a neat freak. I couldn't recommend them enough and I'll absolutely be using their service in the future. Thank you guys so much for your attention to detail and overall tremendous job.