Terrible customer service and really overpriced they raise your bill every month hoping you don't…read morefigure it out

Completely unreliable service. Canceling service has been exhausting! Trying to return equipment,…read morestore door says open Sunday 12-5pm, agent said it was open today (Sunday). It's 1:42pm right now. Lights are on, door is locked. Seems consistent with Spectrum quality

We have been Spectrum subscribers at our cottage in Nags Head since the company took over service…read morein the area and we have been without service nearly as much as we've had it. last month they sent 4 trucks out to "fix" the problem. we have been without service for a week. trying to get help in the phone is also a nightmare as there is no option for service on its phone tree. I wish we could give zero stars and wish there were a competitor.

We were considering using their service but cancelled before installation. They charged us $38.95…read moreto cancel, then sent it to collections. We never used their service and they did this..... AWFUL COMPANY

We have paid for Signature Service for over 3 years now and we still cannot pick up wifi 10 feet…read moreaway in another room. The cost of this service is outrageous compared to what we are getting for this price.

It's been a month and my cable is still not working properly. Three phone calls and my son still…read moredoesn't have cable in his room. Staff is horrible and they keep telling me the part is in the mail. Apparently the mail in Elizabeth city takes 20 + days. It is country, but I believe time warner cable is full of it. They definitely didn't have a problem mailing me a bill.

I found Renter's Net a couple of years ago when I was unhappy with the internet service of the main…read morecable company on the OBX. I decided to give them a try and have been very happy with the service. We've had little trouble with our connections over the past couple of years. When our rental guests did have problems they were helped over the phone or a tech was sent out in a timely manner. Anytime I needed help or had questions about different services, it was easy to get Jennifer on the phone to answer my questions. What a breath of fresh air it is to have someone answer the phone right away without a long wait When I had a streaming issue with my old televisions not being smart tvs, they were able to find someone who went out and purchased the correct tvs and installed them as well.i wasn't able to get down to the obx to do it myself. What a relief to know that my rental property was going to be ready for my guests when they arrived! It's bittersweet that I just sold my rental property this month. I'm sure going to miss Renter's Net. Jennifer promised if they expand to Virginia Beach that she'd be sure to call me to let me know. I'll be their first customer.

They seem to purposefully downgrade your signal and speed for your internet. We have a screenshot…read moreshowing the router's full WiFi signal and renternet's poor signal. They play dumb like they don't know how to fix anything. Pretty scammy.

She is very professional in what she does I would recommend her to anyone very polite sweet charmingread more

From the owner: Specializing in: - Internet Products & Servicesread more

Tronika was an excellent employee. She made my experience wonderful. Her attitude, friendliness,…read moretime, and conversation was just great compared to an individual I spoke with too over the phone. Thank you to her for making things easy and understandable.

Terrible customer service. Internet speeds not what promised. Weird terms and conditions to…read moreinclude no pro-rating if cancel the middle of a billing cycle. Not recommended at all.