They can stop selling defect equipment half installing people equipment stop the lies this company…read morewas all ready sued it publicly information they customer service is poor they unprofessional they are scammers yes they are they need to be audit they screwed me good the tech did a shitty job all together I was charged 1399.00 F-----g dollars the doorbell camera gos off line F--k Vivint

Didn't even get past the quote. Ran my credit even though I said I was not interested in financing…read more I was told that if I wanted to pay up front I could not custom select the equipment that I needed. Instead I had to choose from a package that included items I did not need. But if I financed it I could choose my equipment. Very strange. They basically try to force you into financing so they have you under contract and can lock you in. Suspicious. Seems like this company may have some shady business practices!

Digital Security has been servicing our security system for 15 years. They have helped us make the…read morebest use of our system.

The Technician (Mike) knew what he was doing. Very efficient and assisted me with floodlight cam…read moresetup (both with the cam Ring app settings. I will be a returning customer.

Mark, Erin, and Ron were the best. They shared decades of their own personal experience while…read morethoroughly covering the information required by the Department of Criminal Justice Services for the Bail Enforcement Agent Class. They also assisted students with the process of applying for licensing--a very welcomed support process. The class was instructed with a variety of instructional methods to include practical application, demonstration, informal multi-media lecture, discussion and evaluated through examination. Getting basic tactics for room clearing taught by a retired Navy Seal--well, that was a great bonus!

I recently had the pleasure of completing the private investigators course with Mark and his team…read more I must say I was very impressed with the knowledge & even more impressed with the delivery of it. Mark is very transparent, eager to answer questions, and in my opinion treats you like much more than just a student. I thoroughly enjoyed my learning experience, and cannot wait to take additional courses with him.

This is an update on a previous review. We were upset at the initial lack of communication, but…read moreonce Coastal came to the house, they did a fine job in making sure things were right. They wired things correctly, explained their work, and left making sure things were in good shape. By all accounts working with them was a positive experience.

I researched home security systems for six months before making a decision. I interviewed several…read moreindividuals and met Mark, the owner of Coastal Security Group. He had the products I wanted and was very friendly with a great product knowledge. We installed a rather high end system and there were a few problems getting the technology to work. The system works wonderfully well and Mark and his crew were fantastic to work with. I would never consider working with anyone else. January 18, 2013. It has been a bit over four months since the system was installed and the tech problems continue with the video on the cameras. Reps from Honeywell are coming out with the technician. Video problems solved and everything works the way it should. I am having smoke detectors and light modules put in later this week. Waiting to see how all things work out.

Searched for a security system and found Hampton Roads Security. Not only was the equipment better…read morethen the internet specials and the larger national firms, the monthly monitoring was less. We also got log in's to both the alarm panel and the monitoring center to see everything and make changes. The system was all color screens and could do things for our home like turn on lights when we are away like on a timer. They were able to install within 2 hours which was important and did not pressure us in any way to sign up. They also gave us a 30 day no questions asked cancellation if we didn't like. I would recommend to anyone looking.

From the owner: Hampton Roads Security is a locally owned, Chesapeake based company that is becoming a leader in…read moreresidential and commercial security services. We provide strategic security solutions for home, business and commercial clients. New installation, service and monitoring of alarm, CCTV surveillance and access control systems.

We called several companies to get a tv installed. Tommy answered right away which was greatly…read moreappreciated. Excellent service!! Definitely hire Tommy to take care of your tv mounting.

Made the appointment through yelp and showed up right on time to assemble ikea furniture. Job was…read moredone diligently and quickly. Thank you.

This company is as good as they come. Well informed about the latest technology they help us stay…read moreon the cutting edge. They have great customer service and stand behind their work 100%. I recommend them whole heartedly. Stephen

Very, very happy with the purchase and installation of our new home theatre system. The price was…read morereasonable, especially considering the installation of a fairly complex system, which is beyond the capability of all but the most "electronically-handy" homeowners (myself included). Since we were moving from Northern Virginia, we were dependent on the recommendation of others -- and John (the company owner) was exceptionally responsive to our questions and timetable. (I particularly appreciated the fact that John permitted me to have a new TV shipped from Amazon directly to his shop, since we were "on the road" between homes and not yet in the local area.) The installation team -- Kevin and Cortez -- were on-time, polite, professional, and very helpful in walking me through the system operation. Moreover, John personally followed-up the very next day to ensure we were satisfied with the installation -- that's great customer service! I'd unhesitatingly recommend Spartan Pro-Tech, LLC for all your home theatre needs in the South Hampton Roads region.

Tri-Tronics came to my rescue again today. Over the weekend one of my security system sensors…read moredeveloped a fault before the system was activated for the night. I heard nothing but kept getting automated calls from Central Monitoring. If I didn't get to the phone in time both my trusted contacts and I got text messages. It became awful in the hour before midnight with one call after another. After the system was armed & I was in bed I received a call from a real person at Central Monitoring. It was about 1:30am. So I asked her if she could turn off notifications for that sensor until I could get Tri-Tronics out to correct the problem. After confirming my identity she did just that. When I got up this morning (late from lack of sleep) I called and spoke with Alexis, the owner. She promised to send Justin, my and the dog's favorite technician, out within the next two hours. He came even sooner. Justin reset my system, which he said could possibly correct the problem. He also offered me option of ordering a new sensor, which is the option I chose. At my request he turned off the errant sensor to assure the problem didn't reoccur before the new sensor arrived, Once again Tri-Tronics came to my rescue quickly. The system has made me feel so much more secure since my husband died. The value versus the cost of the system over the years has been immeasurable. It has just continued to work with sensor battery replacements every few years. Thank you Tri-Tronics, and especially Alexis & Justin. You have made me feel so much safer. I highly recommend the choice of this local business if you're considering a security system.

The house we bought has this system in it. We didn't have…read moreto set up anything new with it. But our experience almost 2 years has been great. They always respond to any mishaps of button pushing or forgetting to disarm the alarm. Very satisfied with this company and glad we didn't go with ADT.

How is it that ADT has been removed from our residence for months now, but keep getting monthly…read morereports our system is fine and communicating fine with ADT? The complete system was removed with the batteries. This is scary for someone who has your system thanking all is great when ADT sends out false reports. Is ADT really a safe system??????

Terrible service. My doorbell camera disconnected a month ago and has been flashing. Many…read moreneighbors have asked me about it. I ran through there trouble shooting steps. No benefit. I found a chat service tech service on the internet after searching for a long time. The guy ignored me for 40 minutes, gathered some essential info. Then I told him I had somewhere to be in 30 minutes. He said "sir, it takes an hour to go through the trouble shooting protocol, not 20 min". I said "we have already spent an hour!" Now I'm trying again, 70 minute hold time. I don't have time for this. My neighbors think my red green blinking doorbell light is just normal. It's been going on for so long. Total trash. Don't even start with ADT.

Data transfer from 3 old computers to a portable hard drive…read moreReady in hours - fast, efficient, service with VERY reasonable prices. I trust Virgil over Geek Squad any day!

How would you approach a business that flat out lied to you?…read more I went to this shop because of all the great reviews and length of time being in service. I spoke with the owner prior to arriving to make sure my situation could be easily remedied. When I arrived, the top tech said the owner was on the phone and would be able to speak with me in a bit. I decided to move forward and pay. I then asked if I could now speak with the owner and was told he wasn't there. Was this an attempt to just get my money? I calmly stated... "that's not what you just said BEFORE I paid." He tried to bullshit me and say I could have spoken to him earlier as he too has an accent (like the owner). I told him ... "Don't do that. We already confirmed it was the owner I spoke with." He grabbed my laptop from the back and said to his co-worker... "We have a problem." Yes we do.. I caught you in a lie and rather than take accountability and responsibility for your actions, you tried to sidestep and cover for your lie. Not to worry... This story has a positive ending... I left and went to "COMPUTER GUY" and had the most incredible experience.... Chris and Christopher were hands down the best in not only customer service but in providing the attention to detail and care in making sure I made the best decisions cost-wise with my tech issue. I would avoid Virgil Computers (not just because the Senior tech lied) but, because that leaves a precedence for what other disingenuous actions they might perform while servicing something so personal as one's laptop.