Clinton took really good care of me and made sure to listen to my concerns. He went above and…read morebeyond in fixing my hair and made it so so beautiful! Amazing work, thank you so much!

UPDATE: Just look as his ridiculous responses to my review: Yelp does not allow me to use the…read morewords I would use to describe this kind of behavior: As you can see from the screenshot, in our private conversations, he said it was a balayage for $260. And I tipped $20 for $280. Yet when I complained that it felt like a ripoff bacuse the work was so poor, he invented this new story that: (1) I received a "retouch on my roots" that I should have paid extra for (2) in a perfect world I should pay EXTRA (WHAT?) for bringing my own dye in (because Arctic Fox is so controversial??!?) (3) that "the area is expensive" (4) that apparently i need an ongoing longterm relationship to have a dye job that doesn't leave me feeling ripped off (5) that "we always have free dialog" so that "you can alawys get alterations to your service complimentary of course" -- this is the biggest sticking point. Oh really? You have a dialog for complimentary alterations? When I messaged my complaint directly on Yelp, there was no response. The same inbox that booked my appointments suddenly went silent. Why was I not offered free alterations if I don't like my service? BECUASE THAT'S A STORY YOU TELL ONLY ON YELP. THAT OPTION WAS NEVER GIVEN TO ME. This is a man who tells one story to the public, and another in private. Personally, I call that LYING and DISHONEST. ---- He then said "i DID WHAT WAS NEEDED" to explain a bad job that was unsatisfying. So was MICROWAVING FISH AND EATING IT IN FRONT OF ME needed? Because most of the work wasn't even done by you, it was done by a subordinate. Anyone with 1/2 a brain should be able to see the level of ego just dripping off his response. Now go look at the other people with unsatisfied balayages. They were smart enough to take pictures and you can see how terrible some of them are. I'm tempted to go dig up my pictures. ORIGINAL REVIEW: tbh i won't be returning after that $280 dye job + cut where you used the scissor to make like 2 cuts, and where i had visible roots walking out of the place, where it was obvious y'all just wanted me to go because you closed up afterward and were rushing me out. Yeah... as friendly as y'all were ... Visible roots?!?!? No discount for bringing my own dye? Literally every time a friend has come to my house i've had less roots than the one time i paid So what was the point of paying? There was none. I had a wedding emergency and a friend who stole hair products from me. I had no choice but to find SOMEBODY that day. Everyone loves my hair, but i feel ripped the f off. P.S. If you update your response to my review again, i WILL go dig up the pictures and attach them.

So I first off want to clarify that I was fortunate enough to win their Instagram balayage…read moregiveaway. But I swear that despite that, my review is 100% completely honest!! So when I went in, I already had blonde hair but I hadn't gotten it done since Thanksgiving so my naturally dark hair was peeking through in my roots. My blonde was also very warm and a little bit lackluster (just because it had been months since I last got it done!). So I knew going in that I really wanted to brighten my hair and give it a little refresh. I wanted a little more blonde and was hoping to add some more dimension. One of the owners, Melanie, did my hair. Starting off, I felt totally at home and comfortable. She grabbed me a Diet Coke and spoke with me about my hair and asked what I was looking for. I wanted to be realistic and I wanted to ensure that my hair would last until graduation (I graduate college in seven weeks). She was quick and efficient! We chatted about all sorts of things and honestly the three hours went by so fast!! The head massage/wash was so wonderful and relaxing. I've been wanting to go here for years (been following the account since freshman year) and I'm so glad I finally got the chance! My hair is stunning and Melanie is truly a star. I am so confident and just really appreciated the whole process. Grateful for this and super happy with my final look!

I was a client here for years and worked with two different stylists. Unfortunately, both…read moreexperiences were disappointing and ultimately damaging to my hair. The first stylist showed little concern for hair health. My hair became severely damaged, and the highlights were poorly done--harsh, with straight lines and clearly visible foil marks. Even after going back for a touch-up, the work never improved. I switched to a second stylist for balayage, hoping for better results. On my most recent visit, I came in only for a toner and specifically asked for a golden honey blonde. Instead, I left with a dark, cool brown color that was the complete opposite of what I requested. Before I even left the salon, the stylist and other staff were trying to wash the color out, which made it clear it was wrong. The stylist knew I was unhappy, but I had a work event that night and had no real option but to leave. I called the salon the next day to have it fixed and was told there was no availability for two weeks. When I finally came back in, the stylist didn't even dry my hair--so there was no way to properly see whether the color had been corrected. Overall, this salon is overpriced, stressful, and inconsistent. Given the cost, I expected professionalism, attention to detail, and respect for client requests. I did not receive that and would not recommend this salon.

Had a bit of an emergency and was squeezed in last minute and got my hair dyed. It wasn't as simple…read moreof an ask as we initially thought but she troubleshooted things well and got some toner in that did the trick. Price was reasonable and she gave it her all despite it being past closing. I appreciate the professionalism and quality of work!

Updating my reviews to say I continue to go to this salon since Nolaska took over ownership. She is…read morea fantastic stylist, great colorist, and a wonderful person. My daughter goes here now too. Nolaska listens to her clients and provides outstanding customer service. Bonus her prices are reasonable.

I've always had a great experience with Maryam and would recommend her to anyone looking for a good…read moremen's haircut!

When I moved to DC I started searching for a place I could trust with my hair and have been a loyal…read morecustomer for the last 2 years! I see Lilian S. every time and she does a phenomenal job listening to my needs or hair concerns, providing recommendations to help protect or revive my hair, and giving me a perfect cut and blow dry every time. To schedule, you send an email with your preferred dates and times and they follow up with specific appointment times. I am usually able to find street parking and the salon itself it calm, clean, and a relaxing vibe.

Dina is a highly accommodating, talented, knowledgeable, and thorough professional…read more I was in need of a last minute appointment, and Dina was able to make space for me in her schedule. I have long, straight, fine hair that appeared damaged and lifeless to me. Dina's knowledge of hair textures and products gave life back to my hair - my natural colors were vibrant and the texture turned smooth and silky. I did not need to sacrifice length to achieve this, just standard touch-ups imo. I got everything that I wanted: fuller hair, invisible layers, face framing curtain bangs. I can wear my hair up, low-pony, high-pony - my hair moves with ease and I've never felt cuter! Everything was executed with precision and to perfection. All the while Dina explained her process to me and kept me in the loop, giving me every opportunity to to provide my input so we could work together. I will be working with Dina again, 100%!

Dina is incredibly talented and skilled! Many stylists struggle with my dry and thick textured hair…read moreand Dina's assessment of what my hair did and did not need was spot-on. She gave me a phenomenal cut that took weight and density out of my hair and left it bouncy and with great bod. After her work, my hair was hydrated, shiny, light, and ELEVATED, not "under control" or "managed." She has a very fun, empowered, and empowering energy and was a joy to get to know in our first session. I'm relieved and thrilled to have found her and look forward to booking my next session to work on some highlights next week

Love love this place. Been coming here for years! Soukayna is the best! Highly recommend this place.read more

I was optimistic and looking forward to this haircut and full baylage but it didn't come out as…read moreexpected. I went home and just convinced myself it was good but after a week I finally did my hair and discovered I had many chunks of uneven un-blended pieces. They charged me $340. The hairdresser also took advantage, put serum in my hair withholding that he would charge me $50. I never asked for it nor did he disclosed how much it would cost. I even tipped my hairstylist over 20% so a $400 haircut essentially. I messaged my hairdresser about this issue and he just told me to come in so he can take a look... I don't have time to drive 45 mins for someone to look at my hair. I would like someone to tell me they will fix it and it was their mistake. My intuition tells me it's not worth coming back. I just can't trust his work ethic or the salon. Transparency and honesty is so essential.

Great experience. Made an appointment for a women's haircut and wow! I got a cut from the owner,…read moreBG. She took her time and was thorough in the service. Hairwash, cut, blowdry, and style. Whenever she needed me to move my head, she's very respectful and apologizes and tells me before she made any contact. Overall, took an hour from start to finish. I have to say I have super long thick hair and I get compliments on my hair quite a bit, however still needed some layers to help with the lightness. I get my haircut once every 10 months on average and take care of my hair with a routine. Total came out to $120, I tipped and it was $130. Note they prefer cash and it's located across from gold gym.

Ana did an amazing job with my haircut and was so helpful in helping me pick a hair style.read more

Let it be known I walked into this appointment in a horrible, post-work mood and walked out feeling…read morethe best I've felt in MONTHS. David is an absolute gem!! I genuinely cannot recommend him enough. From the moment I walked in, the entire experience was just immaculate vibes. The salon itself is beautiful and welcoming and David immediately made me feel so comfortable and taken care of. He truly knows what he's doing, not only did he listen to exactly what I wanted, but he somehow made it even better than I could have imagined. One of those haircuts where you walk out feeling like a totally elevated version of yourself. Also worth noting: I met two other team members while I was there and they were just as warm, professional, and lovely. You can tell this is a place that really values both talent and atmosphere. Safe to say I will only be going to David from here on out! I am already looking forward to my next appointment -- booked before I walked out the door!

Tl;dr - stylist ignored what I wanted and gave me a boring cut that I hated, chopping off tons of…read moremy length in the process. Had to get it corrected elsewhere. Full version: I had long straight hair past my butt with no volume (figured since I can't get volume I could at least have impressive length) I wanted to get a long shag haircut to see how shorter layers in my hair would react without completely losing my length. Based on positive reviews here I booked Urban Halo. A shag is a complicated cut so I paid more to have an owner do it. Was assigned Andre. I called and asked what kind of prior consultation I would get and was assured he would consult with me to make sure I got what I wanted (I had a lot of questions about what kind of shag to do, whether I should consider a modern perm in lieu of a shag to add wave, etc.) Half an hour before my appointment I see a voice mail asking me to come 15 minutes early. Which irked me a little at the time because they provided so little notice but I didn't clock this as a red flag until after because my appointment was so rushed and this might have been an indicator. I get there. They wash my hair right away and that's fine. I sit in the chair. Andre asks me what I want and I say I want a long shag to create more volume. I ask about doing a perm because I have heard that perms today can provide more natural looking wave then the old 80s perm. He tells me that's called a body wave and "you could do that." And then...nothing. OooooK. I show him my example pictures of these really piecey shags with lots of layers all the way around the head. He goes OK so lots of layering around the face and more volume and he says we need to cut some of my length to get volume and how much am I willing to cut off? I tell him I would like to keep as much length as possible while still getting the cut but if he needs to take some off to get the look then fine. He ends up taking off like 10 inches of hair, bluntly across the bottom. My hair is still long because it was so insanely long before but this was a noticeable amount to take off. He then proceeds to do that thing where they angle the scissors diagonally and cut downwards away from your face to create these super subtle long layers which is a haircut I have gotten 1000 times at Great Clips and is not what I asked for. That is literally it for layering. He does stuff to even out the rest of the cut so it is literally a blunt cut for the entire back of my head and the whole thing was maybe 5 or 10 minutes. He spent more time blow drying than cutting. At the end the whole thing is just a slightly shorter version of what I already had with a few short layers in the front. I felt like I had cocker spaniel ears. I was obviously not thrilled and started messing with it in the mirror. He says how beautiful it looks now and I say well it definitely looks healthier, which was the only nice thing I could say, and then he tells me to think about coming back for the body wave and walks away. This was not an objectively bad haircut, thus the second star, but this was the most simple, boring, basic haircut and if I had wanted what was essentially just a trim to take length off I would have done it myself. Looking thru pics now I realize that all the haircuts here look the same and that is what my hair looked like, too. I felt gaslit. I immediately booked a free zoom consult with another stylist known for giving consultations and second opinions and she agreed this was absolutely not a shag. She told me a lot of stylists in DC don't even know what a shag is or if they do they won't do them because it is a specialized haircut. I am shocked because I am not a hair stylist but I 100% know what a shag haircut is. In retrospect I am guessing Andre didn't know how to do a shag and instead of really talking about that with me he just instead moved forward with the same basic cut he gives everyone. I hated hated hated it. So anyway I booked the other stylist elsewhere and paid twice as much for her to give me a true shag. It was a razor cut. I love it. It was more expensive than Urban Halo but I got exactly what I wanted. I actually have volume! So it WAS achievable - Urban Halo just couldn't bother to try. No body wave necessary (and honestly I would be afraid to go back and get that service from someone who doesn't listen to me). I now feel totally confident going shorter with this same cut next time (though it pissed me off that Andre took so much length off that we could have used as raw material for my correction cut). I wish I had taken a before photo to be able to post a comparison but didn't think to at the time. In conclusion, my cut from Urban Halo is adequate at best - not embarrassingly bad but a basic, cookie cutter cut with no advanced techniques that did not justify the price point. He didn't listen, just did what he wanted and I found this frankly both lazy and arrogant.