DO NOT order a "move out/deep clean" from this company. There are way better companies that don't charge 1,000 dollars to vacuum a couple of carpets and hardwood floors and actually give quality results when you need it. Here was my experience: COST: 984.00 WORK COMPLETED: -vacuumed some carpets -mopped floors -cleaned bathrooms -wiped countertops WORK NOT COMPLETED: -refrigerator -dishwasher -cabinets -baseboards -windows -missed two carpets CUSTOMER SERVICE: -misquoted -didn't receive a call back to discuss unfinished work until the next day -yelled at and hung up on???? - told the work that was not completed were items that are "add-ons" (add-ons to 984.00?) -lied to about what work was done (said they wiped down window that was not) I am struggling with what they define as a "move out/deep clean" if what I received was nothing different than a standard cleaning at best... We were moving out so I intentionally cleaned prior to their arrival to make sure they could do "final-touch" work for our new renters, as the house was already empty and pre-cleaned before they started. When I asked the question, they responded that "their employees stay busy during their time at our property and that they care..." That's great and all but "busy work" doesn't mean that the consumer will get the quality of work they are paying for as promised by their service level agreement. I now have to hire another company to come out and "finish the job." I might as well have driven down the 15 freeway and tossed a thousand-one dollar bills out the window. I hope this company changes its business model to be more customer and performance-focused. Take this as a warning, ask the hard questions before you entertain their work offerings. If you read the other bad reviews on this company, they all have the same challenges with their experience...PERFORMANCE. read more

$500 for a "deep clean" for my 1,600 sq ft farmhouse that was already relatively clean, but dusty due to the farm and a dog. Two young gals here for three hours. Blinds, baseboards, the whole shebang in three hours - a deep clean allegedly. I noticed a couple of things, asked if they cleaned. The answer was yes, which I clearly knew wasn't the case. I was in the middle of conference calls and didn't have time to police their work until I took a quick lunch break and was so irritated I decided to get out my Swiffer and Clorox wipes. You can imagine how unhappy I was. Floor wasn't done. Countertops still dirty. Baseboards not done. Glass not done. Stove not wiped. Went to the living room and it started all over again. Dirty blinds.The photos speak for themselves. I reached out with photos within an hour of the gals leaving to express how disappointed and unacceptable this is, got a text response an hour+ later asking if they could call tomorrow to talk about the situation and schedule a time in the future for it to be fixed. Wow. Excellent customer service. I hired them for help because I'm busy and they had great reviews, waited three weeks for an appointment and ended up having to clean my house on my own anyway and also lost $500 in the process. $83.33/hr per person for this? Perhaps I need to start a cleaning business. Hate to provide this feedback to a small business but you can't be operating this way, though it seems like there's really no rush to correct any issues. Canceling all future maintenance visits I'd signed up for as well. Hard pass for me. read more

I am VERY happy! I HIGHLY recommend! Monica, Ben & Derek were pleasant & thorough. I could have my mother-in-law over! And that is saying a lot!! I didn't even ask for the inside of microwave to be cleaned but it is! I wish I'd taken before pics to show off the after! Thank you Lavender Lush Team!! I will be recommending you to everyone! read more

Lavender Lush did an excellent deep clean on my home. They were punctual and very friendly. My husband and I were overly impressed at what a difference they were able to make in just a few hours. The shower looked new after they were done and I appreciated the attention to detail. Baseboards, behind my microwave, etc. I paid to have my oven cleaned out, and was so pleased with the difference. read more

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I needed a deep cleaning on my home for some company coming. Three cleaners and Holly, the owner showed up right on time with all their equipment. In 3 1/2 hours it was all done. That would've taken me 3 1/2 weeks! My kitchen cabinets and appliances look like new again. They did not balk at vacuuming lots of stairs that I struggle with and everything else looked great too. Everything was put back nicely, their trash hauled out and they even left me with a lavender cloth folded into a teddy bear shape with some lavender potpourri attached! Also were very respectful of my dogs as I moved them from room to room for the cleaning. Absolutely wonderful work and I will hire them again. read more

I reached out to Lavender Lush, and Holli responded almost immediately. The intent was to clean the house, and have my father keep living there. From the time Holli met me for the estimate, until the scheduled cleaning date, my father took a turn for the worse, and was place into memory care. My time was suddenly focused on his immediate needs. I arrived at the scheduled time for the cleaning, and Holli's crew was already there. They worked very hard and got most of the house done, but it became clear that a second day would be needed. Unfortunately, I was not able to be there for the second round, but the crew knew where the hidden key was, so they took care of it without me. Afterwards, Holli sent photos and it didn't look like the same place. I didn't know the refrigerator and stove were actually a matching set until they were cleaned. I asked Holli, via text to please make sure the heater was on (Winter time), and a few other requests. I even asked if she could roll the garbage can to the curb, as pick up was the next morning and I was not going to be able to get to the house for a few days. Even though Holli had left the house, and was back in here office several miles away, she went back and took care of my requests after she got off work for the day. You just don't see this kind of dedication and service anymore. You won't be disappointed with Lavender Lush. A big thanks to Holli and her crew! read more

If you're looking for a trustworthy and professional company to allow into the most personal space of your life, which is your home.. Lavender Lush Cleaning is it. This veteran owned company (plus in my book) provides outstanding work, friendly and affordable. I love knowing that I can trust not only the results they give but also the professionalism and great quality of their employees!!! Highly Recommended read more

My favorite local cleaning company. They go above and beyond to make sure you are satisfied with their work. I love the friendly and welcoming service they bring. I would recommend this company to anyone who values honesty and commitment. What makes me love them more is that they are veteran owned. read more